Côte Brasserie - Chislehurst

Review summary

1. G

   Gulay

   New Orleans

   10 reviews

   5.0

   10 reviews

   Dined on December 3, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Thank you so much to the lovely staff. They surprised my friend with a small birthday gesture which was very sweet and cheered her up immensely. We look forward to visiting again soon.
   

   Côte Brasserie - ChislehurstResponded on December 5, 2024

   Hi Gulday, thanks for the rating - we really appreciate it! We'll ensure the team knows just how special they made you feel! See you again soon.
   

   Is this helpful?

   Report
2. l

   lisa

   London

   10 reviews

   4.0

   10 reviews

   Dined on December 3, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Lack of service, although the waitress did her very best.. there was only one staff on duty. Wasn’t offered dessert, had to flag the waiter for coffees.
   

   Côte Brasserie - ChislehurstResponded on December 4, 2024

   Hi Lisa, thanks for the review, we really appreciate the feedback. Sorry that your experience fell short of our usual standards this time. We'll use your comments constructively to help us improve and we do hope that you'll join us again soon.
   

   Is this helpful?

   Report
3. P

   Polly

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really enjoyable pre-fireworks meal. I had steak and crepes while my daughter had french onion soup and grilled chicken … and shared the banana crepe. We were looked after well by the warm and friendly team and our meal was delicious!
   

   Côte Brasserie - ChislehurstResponded on November 4, 2024

   Hi Polly, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

   Is this helpful?

   Report
4. C

   Clare

   Kent

   2 reviews

   3.0

   2 reviews

   Dined on October 27, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Quiet place to eat. Relaxed and friendly.
   

   Côte Brasserie - ChislehurstResponded on October 28, 2024

   Thank you for the wonderful feedback, We appreciate it 😊.
   

   Is this helpful?

   Report
5. S

   Sara

   Kent

   7 reviews

   3.0

   7 reviews

   Dined on September 29, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   I have eaten at Cote many times. I was very underwhelmed by the person who showed us to our table. There were two excellent staff - both were quite junior I believe but the others need training.
   

   Côte Brasserie - ChislehurstResponded on October 1, 2024

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
   

   Is this helpful?

   Report
6. J

   Jennifer

   London

   5 reviews

   4.0

   5 reviews

   Dined on September 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good value and service okay albeit very busy. Waiter attentive and food came in good time.
   

   Côte Brasserie - ChislehurstResponded on October 5, 2024

   Hi Jennifer, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

   Is this helpful?

   Report
7. r

   ros

   London

   7 reviews

   1.0

   7 reviews

   Dined on September 26, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   The service was very poor. Booked for my birthday. Served main meal and given menu for dessert only to be left sat waiting for about 40 minutes. Not even offered coffee! Restaurant wasn’t t even busy. Dreadful service and definitely won’t be returning. Such a shame as it used to be very good. Not sure if there is a change in management but it was truly awful
   

   Côte Brasserie - ChislehurstResponded on September 28, 2024

   Hi, thanks for the review, sorry we didn’t meet your expectations. In the spirit of ever improving, we’d love to discuss things further with you. Please reach out to us on reviews@cote.co.uk
   

   Is this helpful?

   Report
8. H

   Hayley

   New York City

   8 reviews

   5.0

   8 reviews

   Dined on August 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely meal with my family and my Mum. Service was so good, I wish I had taken the ladies name, really warm and welcoming. All staff were great. Will definitely go back.
   

   Côte Brasserie - ChislehurstResponded on August 28, 2024

   Hi Hayley, thanks for the rating - we really appreciate it! We’ll ensure the team know just how special you made them feel! See you again soon.
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Devon

   2 reviews

   5.0

   2 reviews

   Dined on August 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and excellent service would highly recommend
   

   Côte Brasserie - ChislehurstResponded on August 6, 2024

   Thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts with us and look forward to welcoming you back soon.
   

   Is this helpful?

   Report
10. J

    Julie

    Kent

    1 review

    1.0

    1 review

    Dined on August 2, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Food extremely poor my salad was poor and all the lettuce was black. The Salmon was very dry, cooked too much virtually inedible. My friend ordered Beef Bourgogne which was completely dry with no sauce. The Sour Dough Bread was completely stale and toasted (left over from breakast. My other friend order only a cold crab starter as his wife is unwell and he needs to feed her. We waited an hour for our food to arrive on the table and the restaurant was almost completely empty. Was all a complete disgrace to be honest and the service was very, very poor. We had to walk away without eating as the food was that bad. The worst meals we all ever experienced in Cote.
    

    Côte Brasserie - ChislehurstResponded on August 4, 2024

    Hi, we're sorry to hear of the issues you describe, please accept our sincere apologies. We'll use your comments constructively but should you wish to discuss your experience further, please contact us directly via email on reviews@cote.co.uk.
    

    Is this helpful?

    Report