Côte Brasserie - Horsham

Review summary

1. R

   Rachel

   London

   2 reviews

   4.0

   2 reviews

   Dined on February 2, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We asked and were given a lovely booth on the ground floor to accommodate my parent’s needs. Service was prompt and friendly. We enjoyed the new Cote menu and the creme caramel went down well for desserts.
   

   Côte Brasserie - HorshamResponded on February 3, 2025

   Thank you for the wonderful feedback, We appreciate it. 😊
   

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2. F

   Frankie

   London

   4 reviews

   5.0

   4 reviews

   Dined on January 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A really lovely birthday brunch! Great vibe, friendly service and delicious food! I’d definitely recommend the French toast! The staff were also great with our two young children, so thank you!
   

   Côte Brasserie - HorshamResponded on January 20, 2025

   Thank you for the wonderful feedback, we appreciate it. 😊
   

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3. A

   Angel

   West Sussex

   1 review

   4.0

   1 review

   Dined on December 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The staff are nice and helpful. Good quality is guaranteed.
   

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   Côte Brasserie - HorshamResponded on December 17, 2024

   Hi Angel, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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4. S

   Sue

   West Sussex

   1 review

   3.0

   1 review

   Dined on December 14, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Obviously a busy time of year, but nearly 30 mins to get out a baked camenbert was rather disappointing....as.was the steak....gristly and fatty in places. Rather expensive for what it was.
   

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5. P

   Paul

   VIP

   West Sussex

   12 reviews

   5.0

   12 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Warm welcome, nice table, great choice, outstanding service with a lovely ambience. A perfect evening
   

   Côte Brasserie - HorshamResponded on December 16, 2024

   Hi Paul, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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6. u

   uni

   VIP

   London

   20 reviews

   5.0

   20 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 2

   Overall our experience was outstanding but that was down mainly to the staff. It was a very challenging evening due to being incredibly busy & very short staffed in the kitchen and therefore a huge delay with food. Our fougasse bread was excellent and came out reasonably quickly. However, we then waited an hour and a half for our food that was then stone cold and tepid. Our waiter Antal was excellent in explaining one of the dishes & was extremely apologetic, and Ellie was amazing, more than making up for it by adjusting our bill. We are regulars so know that this was a one off. Their customer service to us was superb & made up for any not so good points. We’ve been back since and would highly recommend.
   

   Côte Brasserie - HorshamResponded on December 2, 2024

   Hi, thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts. So sorry to hear that you were a little disappointed with your visit but really pleased you had a good time overall. We hope you come back again soon!
   

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7. K

   Kate

   London

   12 reviews

   4.0

   12 reviews

   Dined on November 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely welcome as always - shame there was so many items not available on the menu. Always love coming but not having some items made choosing more difficult and perhaps would have had a better experience if could have had our first choices! However had a lovely time with great friends.
   

   Côte Brasserie - HorshamResponded on November 17, 2024

   Hi Kate, thanks for the review, we really appreciate the feedback. Sorry that your experience fell short of our usual standards this time. We'll use your comments constructively to help us improve and we do hope that you'll join us again soon.
   

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8. S

   Sarah

   West Sussex

   2 reviews

   4.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The atmosphere was great and the staff all friendly. I particularly liked the Happy Birthday stirrer in my daughter’s drink a lovely touch. The food was very nice, we all really enjoyed our meals.
   

   Côte Brasserie - HorshamResponded on November 20, 2024

   Hi Sarah, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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9. M

   Michelle

   London

   1 review

   3.0

   1 review

   Dined on November 14, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We had a nice meal however service was disappointing. Upon arrival no drinks order taken, whilst we were looking at the menu. We ended up having to ask a waiter to come and take a drinks order. We then had to wait quite a while for a Supervisor to take our food order due to allergies. Had to request for some tap water on the table 3 times as it kept being forgotten. Coffees took a long time to come out at the end of the meal even though restaurant was emptying out. Overall not the experience we usually get from Cotes.
   

   Côte Brasserie - HorshamResponded on November 15, 2024

   Hi Michelle, thanks for the review, we really appreciate the feedback. Sorry that your experience fell short of our usual standards this time. We'll use your comments constructively to help us improve and we do hope that you'll join us again soon
   

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10. K

    Karen

    Kent

    2 reviews

    5.0

    2 reviews

    Dined on November 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I had booked a table for sons birthday. On arrival, the greeter asked who's birthday it was??? Fabulous welcome. Our table server also acknowledge it was a special occasion. The service and food were excellent. On receiving the bill, the cost of 3 drinks had been removed as a birthday present. Great experience. Thanks
    

    Côte Brasserie - HorshamResponded on November 9, 2024

    Thank you for the wonderful feedback, we appreciate it 😊.
    

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