Côte Brasserie - St Paul's

Review summary

1. J

   Jane

   Dallas

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came for the Christmas Day set menu, and it was amazing! Each course was delicious, and we were stuffed to the brim by the end. Highly recommend!
   

   • 

   Côte Brasserie - St Paul'sResponded 5 days ago

   Thank you for the wonderful feedback, we appreciate it 😊.
   

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2. A

   Alessandra

   VIP

   New York City

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Rushed to place our order on Christmas Day and had to place the order for everything - starter, main and desert, then what coffee we will want. We had to ask twice for cutlery. Desert and cheese board left on the table with no cutlery and staff seem to have dispersed. Ambience was pretty poor for Christmas Day - not much festive music or cheer. Food was reasonable value for money and we left stuffed. Waited 30 minutes for our coffees. Toilets being used by passers by on the street constantly but appreciate this is tricky to manage as the staff were busy!
   

   Côte Brasserie - St Paul'sResponded 5 days ago

   Thanks for the review; we appreciate the feedback. I'm so sorry to hear you were a little disappointed with the service and ambience. We'll be sure to address your comments with our restaurant management teams, and we do hope you’ll continue to be a valued guest of ours.
   

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3. J

   Jag

   Buckinghamshire

   1 review

   2.0

   1 review

   Dined on December 14, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Food was reasonable but overpriced compared to other restaurants, and took longer than it should have to arrive. Downstairs is dated, our area was dirty, and mens toilets are disgusting. Disappointed
   

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4. J

   James

   Seattle

   1 review

   3.0

   1 review

   Dined on December 9, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Very busy during lunchtime. Long wait for waiter. Then pressure to order quickly. After the main course no one came by to take a dessert order.
   

   Côte Brasserie - St Paul'sResponded on December 11, 2024

   Hi James, thanks for the review, sorry we didn’t meet your expectations. In the spirit of ever improving, we’d love to discuss things further with you. Please reach out to us via our website.
   

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5. P

   Piers

   VIP

   London

   12 reviews

   2.0

   12 reviews

   Dined on December 5, 2024

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 2

   Christmas office party carnage in a basement with very loud music made our quiet dinner impossible as we couldn’t hear a word. Should have known better! But our server couldn’t have been kinder or better. Food was as Cote does - fine.
   

   Côte Brasserie - St Paul'sResponded on December 7, 2024

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
   

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6. N

   Nigel

   London

   7 reviews

   5.0

   7 reviews

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waitress Danielle from Hungry was excellent. All staff very friendly. We loved table and they were all very understanding
   

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   Côte Brasserie - St Paul'sResponded on December 7, 2024

   Hi Nigel, thanks for the rating - we really appreciate it! We’ll ensure the team know just how special you made them feel! See you again soon.
   

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7. J

   Jennifer

   London

   4 reviews

   3.0

   4 reviews

   Dined on December 5, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   I’m a regular and was disappointed on my last visit. We usually have the bread and olives as our starters and then once we’ve finished we’ll have our mains. Last night, we were sent our mains after we’d literally just received our starters. We told them to take the food back, which they did. When we were ready for our mains, they arrived but instead of cooking us fresh steaks, they had simply kept the food warm which gave a powdery texture to the filet and of course it was overcooked. It was inedible. Even the fries looked dried out and they’d forgotten the cauliflower so had to quickly make up a batch which was barely cooked and almost raw. If this was our first visit to Côte St Paul’s, I wouldn’t be going back, but I know they can do better. I’ve had many a fantastic evening dining here, so I’ll put this down to a one off
   

   Côte Brasserie - St Paul'sResponded on December 7, 2024

   Hi Jennifer, thanks for the review, sorry we didn’t meet your expectations. In the spirit of ever improving, we’d love to discuss things further with you. Please reach out to us via our website.
   

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8. P

   Philip

   VIP

   London

   108 reviews

   3.0

   108 reviews

   Dined on November 24, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Not the best experience. Understaffed so one main didn’t arrive, which made for an uncomfortable lunch. We did negotiate down the bill! I do like the food at Cote, but the prix fixe was not available.
   

   Côte Brasserie - St Paul'sResponded on November 27, 2024

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
   

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9. D

   David

   VIP

   London

   64 reviews

   5.0

   64 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another lovely evening at Cote St Paiuls Great service, good food and wine and a bubbly atmosphere made for a jolly evening Thank you again
   

   Côte Brasserie - St Paul'sResponded on November 25, 2024

   Thank you for the wonderful feedback, We appreciate it 😊.
   

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10. D

    David

    VIP

    London

    64 reviews

    5.0

    64 reviews

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service! Great food!! Great wine!!! Great night!!!!
    

    Côte Brasserie - St Paul'sResponded on November 18, 2024

    Hi David, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
    

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