Council Oak Steaks and Seafood- Hard Rock Hotel and Casino Sacramento at Fire Mountain

Review summary

1. G

   Gregory

   Unspecified

   1 review

   4.0

   1 review

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Four of us went for the Sunday prime rib special. The food was good, but we all ordered, medium rare prime rib and each one of them came out at least medium or more. While it was still really good, each one was a little overcooked. Also, you literally only get a spoonful or so of mashed potatoes with the meal and three asparagus. I would recommend to them to add some mashed potatoes, as it’s inexpensive and would help balance the meal.
   

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2. K

   Kaley

   Sacramento

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service. Is our once a year special dinner and it doesn’t disappoint. Amanda has been our server each time just out of pure luck. She’s fast friendly and personal. Food is amazing and price isn’t bad for being a high end steak house. Great place!
   

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3. S

   Sidney

   Hawaii

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Was unfortunate that this dining experience was such a disappointment . From the start I was served an Onion Soup that was lukewarm at best the cheese which at one time may have been melted was just a solid slice sitting on a very salty broth. My entree was the Skirt Steak which was also cold like it sat out while the other entrees for our table was prepared . Our server didn’t make any extra effort to try to correct the problems I was encountering during our meal just a overall negative experience Not worth your time
   

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4. S

   Shameka

   Sacramento

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time at Council Oaks. We were greated and seated right away. The atmosphere was perfect for our date night. The food was great cooked to perfection although the steak could have used some seasoning. The potato soup was my favorite. Our server Justin was polite and accommodating. Eduardo kept our water filled without skipping a beat. Thank you to everyone who made the night special.
   

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5. T

   Trish

   San Francisco

   6 reviews

   1.0

   6 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 5
   4. Ambience 1

   Well, we drove 1.5 hours for dinner. We checked in, and we're told patio that we reserve was closed, so we only had seating in the bar area. The waiter was the only positive part of dinner. He was attentive. Our reservation was at 8:15 and at almost 9:30 the waiter let us know that the kitchen could not give him a timeline for when our antre would be ready. We decided to just get the check and go. This experience reminded me why we don't eat out on Valentines day.
   

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6. C

   Charley

   Sacramento

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was amazing! However took a lot longer than usual, at one point the manager came over and let us know he was sorry and it would only be 5 minutes or so. He said he would comp our table side dessert and get us drinks. Unfortunately the server we had wasn’t very attentive or friendly. The dessert was on our bill, which was disappointing. We didn’t want to make a fuss about since we had already been there for almost 3 hours so we just paid the bill and left.
   

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7. J

   Jacob

   Sacramento

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   It was the worst dinner, from the service to the food.
   

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8. J

   JACKLYN

   Sacramento

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Waited 2 hours for our food to find out it would be even longer because they lost or ticket in the back so our order never got to the cook, then they brought the bill out without removing any charges, didn't try to offer a discount for the trouble or anything, terrible service, terrible manager.
   

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9. K

   Keith

   Sacramento

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing food and service on an extremely busy Valentines night. Definitely will be back again..
   

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10. C

    Carl

    Salt Lake City

    1 review

    1.0

    1 review

    Dined on February 9, 2025

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 3

    I have went to the restaurant quite a bit and loved it. But something was wrong this night we left because how long we were waiting on our food for over a hour. It wasn’t just us it was a lot of other that left. I hope they fix whatever was the problem with the kitchen because I love the food there.
    

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