Crumb & Spigot - Chagrin Falls

Review summary

1. T

   Tony

   Cleveland

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Crumb and spigot is one of our faves locally! The team does a great job making you feel special and the food is fantastic!
   

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2. S

   Sarah

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food!!! Food took a little long to come out, but it was well worth it!
   

   Crumb & Spigot - Chagrin FallsResponded today

   Hi Sarah! Thank you so much for your 5-star review, we are beyond happy that you found your meal to be great! We do apologize for the long wait time you experienced, we truly appreciate your patience and understanding! We hope to welcome you back again soon!
   

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3. S

   Scott

   Cleveland

   1 review

   5.0

   1 review

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was delicious. Much appreciated. Blessings
   

   Crumb & Spigot - Chagrin FallsResponded 6 days ago

   Hi Scott, thank you so much for your 5-star review! Your support means a lot to us and we're thrilled that you enjoyed your meal with us! We can't wait to welcome you back again soon!
   

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4. D

   Deenah

   Unspecified

   1 review

   5.0

   1 review

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Coming back this weekend we loved it so much. Great service great cocktails.
   

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5. B

   Betsy

   VIP

   Cleveland

   6 reviews

   1.0

   6 reviews

   Dined on February 1, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Worst dining experience we’ve had in years. We were a party of 4 with 6pm reservation. They did not want to seat us at a table for five at which no one was sitting. In fact in was empty for the time we waited. After 30 minutes they finally sat us at that party of five table. Waiter was fine and food was average.
   

   Crumb & Spigot - Chagrin FallsResponded on February 8, 2025

   We're truly sorry to hear about your recent experience. It's our goal to provide hospitable service and we regret that we fell short during your visit. We understand how frustrating it can be to wait for a table despite having a reservation, and we apologize for the inconvenience. We're also sorry to hear that the food did not meet your expectations. Your feedback is important to us, and we will certainly use it to improve our service and food quality. We hope you will give us another chance to serve you better in the future.
   

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6. M

   Michael

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food were great as usual! Be back soon!
   

   Crumb & Spigot - Chagrin FallsResponded on February 8, 2025

   Thank you so much for your 5-star review and support! We can't wait to welcome you back again soon
   

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7. R

   Rob

   VIP

   Cleveland

   9 reviews

   5.0

   9 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience as always. Counter weekly, one of the top restaurants in Chagrin/Bainbrige
   

   Crumb & Spigot - Chagrin FallsResponded on February 1, 2025

   Hi Rob! We truly cannot thank you enough for your continued support! It is loyal guests like you that keep us going and we are beyond grateful! We look forward to your weekly visits and can't wait to see you soon!
   

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8. K

   Karen

   Cleveland

   3 reviews

   5.0

   3 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Have wanted to try this spot for awhile, it did not disappoint!
   

   Crumb & Spigot - Chagrin FallsResponded on February 1, 2025

   Hi Karen, we are so happy that you gave us a shot and that we did not disappoint!! We can't wait to welcome you back again soon and we truly appreciate your 5-star review and recommendation!!
   

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9. S

   Sonya

   VIP

   Cleveland

   11 reviews

   3.0

   11 reviews

   Dined on January 26, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   The hostess was great. Shared details about the menu and preparation of the food. The space is a little tight but the food was very good.
   

   Crumb & Spigot - Chagrin FallsResponded on January 29, 2025

   Hi Sonya! Thank you for taking the time to leave us a review, we very much appreciate your support! We are beyond happy that you enjoyed your meal with us and that you felt our hospitality was great! We do hope to welcome you back again soon for another great experience!
   

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10. l

    lindsay

    Cleveland

    2 reviews

    2.0

    2 reviews

    Dined on January 25, 2025

    1. Overall 2
    2. Food 4
    3. Service 5
    4. Ambience 2

    Food pretty good but the overcrowding of people standing/close tables was too much of a distraction for us to return. A crowded restaurant is nice until it gets in the way of diners trying to enjoy their dinner.
    

    Crumb & Spigot - Chagrin FallsResponded on January 26, 2025

    Thanks for the feedback, Lindsay! We're glad to hear that you enjoyed the food at Crumb & Spigot - Chagrin Falls. We understand that the atmosphere can sometimes get a bit crowded, but we aim to create a comfortable and enjoyable environment for all our guests. Your feedback is valuable to us. We hope to have the chance to serve you again soon!
    

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