Culinary Dropout - Charlotte

Review summary

1. C

   Chatecee

   Charlotte

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   The food was okay, but our server was terrible. Which made the experience even worse.
   

   Culinary Dropout - CharlotteResponded today

   Thank you for leaving us a review. We appreciate you taking the time to leave us a review so we can learn and grow from it. We strive every day to offer great hospitality and quality food and beverage and we hate that we missed the mark this weekend. I would love the opportunity to invite you back and wow you with the quality and standards I know my team can provide. I hope to hear from you soon! Sean Simon General Manager
   

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2. H

   Hannah

   Charleston

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was okay. The service was okay. The best part was the live singer, she was very good and fun to listen to.
   

   Culinary Dropout - CharlotteResponded today

   Thanks for the review, Hannah. We're glad to hear you enjoyed the entertainment! We're always aiming to improve our guests' experiences, so your feedback is valuable to us. I would love to hear more about your experience so we can grow from our shortcomings. Hope to hear from you soon!
   

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3. G

   Greta

   Charlotte

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The service was spectacular. Unfortunately one of our dishes was not tasty but the manager jumped right in and made things right. Our server was excellent. We even had a 2nd server who mistakenly thought our table was in his section who constantly checked in with us each time!!
   

   Culinary Dropout - CharlotteResponded today

   Thank you so much for leaving us a 4-star rating—it's much appreciated! Hope to see you again soon.
   

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4. Q

   Quincy

   Greensboro

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place truly has something for everyone. First off, the space is massive, with plenty of seating to accommodate parties of all sizes. It’s also kid-friendly, though on a Friday night, the crowd was mostly adults, making it perfect for a date night. On this visit, we started with the pretzel bites with cheese dip and the tomato soup as appetizers—both were excellent. For our entrees, we tried the steak frites and the 36-hour ribs. The ribs were incredibly tender, practically falling off the bone, and the jalapeño molasses BBQ sauce was a standout. Don’t worry if you’re not a fan of spice—the sauce wasn’t spicy, just flavorful. As much as we wanted to try the monkey bread with vanilla ice cream for dessert, we were too full to even think about it! Our server, Angel, made the experience even better. He walked us through the menu, offering personal recommendations that added a great touch. He was attentive and made sure we had everything we needed throughout the meal. Overall, the service was top-notch, and we left very impressed.
   

   Culinary Dropout - CharlotteResponded 2 days ago

   Thank you for your fantastic review! We're thrilled to hear that you enjoyed our spacious environment and found it suitable for both families and date nights. It's great to know that the pretzel bites, tomato soup, and especially the 36-hour ribs exceeded your expectations. We're glad Angel provided you with top-notch service and personalized recommendations. We hope you'll have the chance to try the monkey bread with vanilla ice cream on your next visit! Your feedback means a lot to us, and we look forward to welcoming you back soon. Sean Simon General Manger
   

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5. M

   Michelle

   VIP

   Charlotte

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the live music and food here!! Super sweet staff
   

   Culinary Dropout - CharlotteResponded 2 days ago

   Thanks for the feedback, Michelle! We're thrilled to hear that you loved the live music and food. Our staff always aims to make our guests feel comfortable and we're glad we hit the mark for you. We appreciate your ratings and your kind words about our food and service. We look forward to seeing you again soon! Sean Simon General Manager
   

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6. A

   Amanda

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We just had apps but they were delicious. However, the service and staff were absolutely amazing!! Best I have had in such a long time. I will absolutely go back!!
   

   Culinary Dropout - CharlotteResponded today

   Thank you so much for leaving us a 5-star rating - it's much appreciated! We are so pleased you enjoyed your visit and we look forward to seeing you again soon.
   

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7. L

   Lindsey

   Charlotte

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time eating at Culinary Outlook. My coworkers and I had our secret Santa exchange there on Tuesday. Food and service was amazing. Definitely plan on going back to try more food.
   

   Culinary Dropout - CharlotteResponded 2 days ago

   Hello, Thank you for choosing us for your secret Santa exchange! We're thrilled to hear that you and your coworkers had an amazing experience with us. It's always a pleasure to know that our food and service met your expectations. We're looking forward to your next visit and hope to impress you with more delicious dishes. Best, Sean Simon General Manager
   

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8. J

   Julie

   Charlotte

   10 reviews

   5.0

   10 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had a wonderful dinner. Great food as usual! So glad to see this place doing well.
   

   Culinary Dropout - CharlotteResponded 6 days ago

   Thank you so much for the wonderful review! We look forward to seeing you again soon! Sean Simon General Manager
   

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9. M

   Megan

   Charlotte

   1 review

   2.0

   1 review

   Dined on December 15, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Food was not good. They were out of the entree I ordered but never told me until everything else came out and I inquired as to where it was. My friends half full wine glass was removed from the table before she was finished….just overall not good.
   

   Culinary Dropout - CharlotteResponded 6 days ago

   Thanks for the feedback. We're really sorry to hear about your recent experience. It's disappointing to hear that we didn't meet your expectations, especially with regards to the food and service. We strive to provide the best experience for our guests and it's clear we fell short this time. Your feedback is crucial to us and we'll definitely take it into account as we work to improve. We hope you'll give us another chance to impress you in the future. Sean Simon General Manager
   

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10. C

    Colleen

    VIP

    Tampa

    2 reviews

    4.0

    2 reviews

    Dined on December 15, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    Food very good. Our server was very nice but very forgetful. Would say she’ll be right back to take our order and then take two other tables before remembering us. Took glasses to refill drinks and forgot to bring them back. It took well over 1/2 hour to even place an order and then she said they were out of pizza (at 11:30 Sunday morning )
    

    Culinary Dropout - CharlotteResponded 2 days ago

    Thanks for the review, Colleen! We're glad to hear that you enjoyed the food. We apologize for the forgetfulness you experienced with our service. We take your feedback seriously and will use it to improve our service. We hope to serve you again soon and provide a more seamless experience. Sean Simon General Manager
    

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