Culinary Dropout - Gilbert

Review summary

1. A

   Alan VIP

   Chicago2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience today. Food and service was excellent.
   

   Culinary Dropout - GilbertResponded 1 day ago

   Hi Alan, Thank you for the great feedback! We're so happy to hear that you had an excellent experience. We’ll be sure to pass along your compliments to the team. We can’t wait to have you back! Candice
   

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2. OT

   OpenTable Diner VIP

   Phoenix4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place hits the spot every time! Love the live music
   

   Culinary Dropout - GilbertResponded 1 day ago

   Hi there, Thank you for the great review! We're so glad to hear that we hit the spot every time, and we're thrilled you enjoy the live music. It's always a pleasure to provide a great atmosphere for our guests. We look forward to seeing you again soon for another fantastic experience! Candice
   

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3. S

   Sheila VIP

   San Francisco21 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Loved our dining experience here. All of our meals were excellent, the ribs were phenomenal! Really enjoyed the live music as well!
   

   Culinary Dropout - GilbertResponded 1 day ago

   Hi Sheila, Thank you for the wonderful review! We're so glad to hear you loved your dining experience, and we're thrilled that the ribs and live music stood out to you. We can't wait to welcome you back for another fantastic meal and great vibes! Candice
   

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4. R

   ROBERT

   Hawaii3 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   The food was great and our server was great. The hostess was the problem. We had a reservation at 5:45 arrived at 5:30 and made us wait until 5:45 to seat us at a table that was open when we got there. This happened last time we were there also and had a reservation. There are a lot of restaurants in Gilbert to choose from and won’t be going back there. One of the hostesses that sat us after I complained did apologize but definitely too late to want to return.
   

   Culinary Dropout - GilbertResponded 4 days ago

   Hi Robert, Thank you for taking the time to share your experience. We’re so glad to hear that you enjoyed the food and that your server provided great service. However, we sincerely apologize for the issues you encountered with our hostess. We completely understand your frustration with being asked to wait for a table that was already available, especially after having made a reservation. This is not the experience we want to provide, and we will address the situation with our hosting team to ensure better communication moving forward. We would love the opportunity to speak with you and will be reaching out shortly! Thank you again and we hope to make this right for you. Candice
   

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5. D

   DAVE VIP

   Chicago18 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our food and service was excellent!! She did a great job and was very friendly and personable! We definitely return!
   

   Culinary Dropout - GilbertResponded 6 days ago

   Hey Dave, We're thrilled to hear that you had an excellent experience at Culinary Dropout - Gilbert! It's great to know that our food and service met your expectations. Your kind words mean a lot to us. We look forward to welcoming you back soon for another great dining experience. Candice
   

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6. B

   Brian VIP

   Phoenix216 reviews

   1.0

   Dined on March 9, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   This was a bad experience from start to finish. Sat 10-15 minutes after our reservation time. Appetizer arrived before cocktails. Food never arrived. Seems the server made a mistake in entering the order for his tables but they did not tell us this until after they attempted to hide the mistake for us and other diners. Instead thy just kept telling us the food was coming and blamed the delays on a busy night. Meanwhile the server did not actually place the food orders until we had been there for over an hour. Food arrived at the 90 minute mark and was not made with the care and quality we typically receive here. In short, it was inedible. We were charged $160 for the privilege of sitting in the restaurant for 90 minutes without food. Mistakes happen, how a company handles those mistakes define their character. This was a total fail.
   

   Culinary Dropout - GilbertResponded 4 days ago

   Hi Brian, Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your visit. It is completely unacceptable that you had to wait so long, and we deeply regret that your food did not meet the high standards we strive for. We understand how frustrating it must have been, especially with the delays and lack of communication. Your feedback will help us address these concerns and improve our processes moving forward. We’d love the opportunity to make this right and I have sent you a direct message. Thank you for your patience, and we hope you’ll consider giving us another chance. Candice
   

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7. OT

   OpenTable Diner VIP

   Cincinnati5 reviews

   3.0

   Dined on March 9, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   The restaurant was short staffed relative to the overly crowded atmosphere. Our service was slow and it took over an hour for our food to arrive. Ugh.
   

   Culinary Dropout - GilbertResponded 6 days ago

   Hi there, Thank you for your feedback, and we sincerely apologize for the slow service during your visit. We understand how frustrating it can be when you're excited for a meal and have to wait longer than expected. We'd love the opportunity to gather some more information regarding your experience. Please, at your convenience, give us a call at 480-418-3980 and ask to speak with a manager. We hope you’ll give us another chance to provide you with a smoother experience next time. Thank you for bringing this to our attention! Candice
   

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8. J

   Jack VIP

   Phoenix14 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a wonderful experience. Our server Cole was outstanding . The food was delicious I had the Spaghetti Bolognese and my wife Ann had the chicken pasta dish with a cream sauce. Do not pass up desert, we had the mint chocolate chip ice cream which is made on site.
   

   Culinary Dropout - GilbertResponded 6 days ago

   Hi Jack, Thank you so much for your feedback! We're thrilled to hear that you had a wonderful experience at Culinary Dropout - Gilbert. It's great to know that you enjoyed our Bolognese and Cacio e pepe dishes. We're also glad that you loved our mint chocolate chip ice cream made on site! We appreciate your kind words and look forward to serving you again soon. Candice
   

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9. OT

   OpenTable Diner

   Phoenix1 review

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such an amazing evening with friends. The food is delicious and you cannot go wrong with the ambiance. It does get fairly busy so I would say be prepare to wait up most an hour.
   

   Culinary Dropout - GilbertResponded 6 days ago

   Hi there, Thank you for your review! We're thrilled to hear that you and your friends had an amazing evening at Culinary Dropout - Gilbert. It's wonderful to know that you enjoyed our food and found the ambiance to your liking. We understand that it can get quite busy, and we apologize for the wait time you experienced. We appreciate your patience and understanding, and we're glad it didn't detract from your overall experience. We look forward to welcoming you back for another delightful dining experience soon! Candice
   

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10. M

    Maureen VIP

    Phoenix171 reviews

    5.0

    Dined on March 8, 2025

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5

    Good was ok but service and drinks were great. Always love cheese fondue with pretzel bites!!
    

    Culinary Dropout - GilbertResponded 6 days ago

    Hi there, Thank you so much for taking the time to leave us 5 stars! Your feedback is very appreciated, and we can't wait to see you next time! Candice
    

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