Cuts Steakhouse - Sugarloaf

Review summary

1. R

   Ron

   VIP

   Atlanta Metro

   16 reviews

   4.0

   16 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Overall the experience was good, however the music was way too loud. Especially the drums, would have been a much better experience with just the piano and the singer. We were with friends from out of town and it was very difficult to even talk to them. Doubt we would come back on a Saturday because of the loud music. Nicole and Gabby were great though.
   

   Is this helpful?

   Report
2. N

   Narciso

   VIP

   Atlanta Metro

   15 reviews

   5.0

   15 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal @ Cuts. Alex took great care of us and Jonathan helped me choose an incredible Margaux - great night!
   

   Is this helpful?

   Report
3. T

   Terry

   Atlanta Metro

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Xavier did a very good job . Service slowed down as the dining room filled.
   

   Is this helpful?

   Report
4. A

   Alan

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wife and I visited for our 10th anniversary. It was our first time there. We ordered bacon, crab cake & oysters for appetizers. It was alot for 2 people but each was amazing in it's own way. We then both ordered the petite filet hers with the Oscar toping, mine with bernaise. Each complimented the steak excellently. We ordered mushrooms and creamed spinach as sides. Wife ordered 2 drinks and we shared a brownie for dessert. Service was always there without being on top of you. Excellent food and excellent service.
   

   Is this helpful?

   Report
5. K

   Kai

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! The waitstaff explained the menu in detail and even brought out a tray of steaks to let us see the different cuts and marbling. My wife got the Invisible Touch cocktail and Fried Green Tomatoes to start. The tomatoes had a good flavor and the topping was a little intense so if you like blue cheese this would be for you. We decided on the tomahawk steak medium rare with béarnaise sauce, the sides we selected were grilled asparagus and the featured vegetable which was heirloom carrots with parmesan and balsamic glaze. Everything was cooked as ordered and everything had a great flavor. The crust on the steak was nicely done. Since it was my wife’s birthday there was a small crème brûlée for dessert. We will visit again and try other items on the menu.
   

   Is this helpful?

   Report
6. G

   Gerard

   Houston

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   After being exited to going out for Xmas day - it was quickly apparent that the service being offered would make this much anticipated evening quickly turn into one of much dissatisfaction and great disappointment. My server was not very attentive - and I can assure you, my party of 4 was not demanding or anything that would tilt the details to the other side. In all actuality, the assistant service was more attentive than the lead server should have been. We were never told about the holiday evening specials - we were simply given the “additional” holiday menu and told the item choices were available. The assistant server actually confirmed when we were ready to order our main entrees and there was “never” any type of periodic table checking - at any time during the evenings dining. Not to mention, when the assistant server informed us of several items that were no longer available (soups and selected salad entrees) - for our 6:30pm seating - the lead server responded, unprofessionally, by stating, in part, “we’ve been opened since 12’ o’clock noon and it’s been a busy day.” Needless to say, not only was the lead service disappointing but her lack of service oriented “care” was both unacceptable and disheartening. Assuredly, by the time this disappointing meal was winding down toward the end - the downward spiral hit the pinnacle when we were never offered or asked about dessert and what had now become consistent - the assistant server ended up presenting the dessert menu selections - with no informative explanations of details or what was being offered on the dessert menu. Consequently, already experiencing much disappointment - we decided to take the bill in lieu of ordering dessert, like most dining experiences end. Thus, my Xmas present to my family was not what I had expected it to be and thus, I will definitely have to rethink about the next time I decide to make Cuts Steakhouse a part of my holiday presentation to myself or to my family and friends.
   

   Is this helpful?

   Report
7. L

   Lyn

   VIP

   Cincinnati

   88 reviews

   5.0

   88 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   First time & definitely not our last. Service was perfect - Joey & Lorenzo were our servers. The steaks were amazing - best Filet I’ve had in years. The only item that could be better were our cocktails - very light alcohol pours. We look forward to a return visit.
   

   Is this helpful?

   Report
8. S

   Sheryl

   Atlanta Metro

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had to modify my reservations to add 2 people and the host was very accomodating. Everyone there was excellent and the food and drinks were delicious. We all has a wonderful time and definitely will be returning.
   

   Is this helpful?

   Report
9. B

   Brianna

   Atlanta Metro

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   Food was bland, service was great. Would not recommend
   

   Is this helpful?

   Report
10. S

    Samone

    Las Vegas

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We visited Christmas day; the food, service, ambience was top tier! Our waiter was very accommodating and checked on us throughout our dinner. Will definitely visit again!
    

    • 

    Is this helpful?

    Report