Dani Brasserie

Review summary

1. OT

   OpenTable Diner

   New York City2 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excepcional servicio, comida a otro nivel. Absolutamente recomendable. El cariño de todo el personal lo hace exquisito.
   

   Dani BrasserieResponded on March 1, 2025

   ¡Muchas gracias por su comentario! Nos alegra saber que nuestra comida y servicio estuvieron a la altura de sus expectativas. Nuestro equipo trabaja con dedicación para ofrecer la mejor experiencia posible, y saber que se lleva un buen recuerdo nos motiva aún más. ¡Estaremos encantados de recibirle nuevamente con nosotros!
   

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2. V

   Victoriav VIP

   Miami6 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our mom’s birthday in a very special way! As always, personalized service and attention to detail. Thank you, FS team! Victoria V.
   

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   Dani BrasserieResponded on March 1, 2025

   Dear Victoria, Thank you for celebrating such a special occasion with us! We’re delighted to hear that you enjoyed the personalized service and attention to detail. It was our pleasure to host you, and we look forward to welcoming you again soon!
   

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3. M

   Matthew

   Madrid1 review

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was amazing, everyone was very polite and looked after us. The food was great and the whole place was beautiful. Had a wonderful time!
   

   Dani BrasserieResponded on March 1, 2025

   Dear Matthew, We truly appreciate your kind words! It makes us so happy to know you had a wonderful time and enjoyed our service, food and ambiance. Thank you for visiting us and we hope to welcome you back again soon!
   

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4. OT

   OpenTable Diner

   Miami10 reviews

   3.0

   Dined on February 22, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   I came to this restaurant with high expectations, but unfortunately, it was disappointing. From the moment I arrived, the service was lacking. There was no one at the door to greet us. The couple in front of us had to walk in to look for the hostess, who was no where to be found. When she finally arrived, she seemed irritated when I mentioned I I had requested to be seated at the terrace, and said I had only mentioned my anniversary but never a seating arrangement… zero acknowledgment about our special occasion other than to complain... When our first waiter finally came over, he introduced himself, handed us menus, and left without asking if we wanted drinks or offering a drink menu, and we never saw him again. Thankfully, a second server stopped by and he was really nice, which helped save the night. During dinner I realized I left my phone with my coat. I had to ask three different employees, the hostess, who said she was busy and couldn’t help, a waitress who said she will bring it and never did, and finally the manager who finally brought it to our table…The food was decent, but didn’t quite stand out. The views were stunning, but for a restaurant in this price range and associated with the Four Seasons, I expected more. I won’t be recommending this place.
   

   Dani BrasserieResponded on March 1, 2025

   We deeply regret that your experience at our restaurant did not meet your expectations. We appreciate you taking the time to share your feedback, as service quality is our priority, and it is clear we did not meet our standards during your visit. We apologize for the delays and lack of attention at several points during your experience as well as for not properly acknowledging your special occasion. We are taking the necessary steps to address these issues and improve our customers' experiences moving forward. We value your feedback and hope to provide you with a much better experience in the future.
   

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5. A

   Ale

   Mexico City2 reviews

   5.0

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente. Hermoso lugar, atención y ambiente. Definitivamente volvería.
   

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   Dani BrasserieResponded on March 1, 2025

   Querida Ale, Le agradecemos mucho por su comentario. Es un placer saber que tanto el entorno como el servicio y la atención fueron de su agrado. Será un verdadero placer darle la bienvenida nuevamente y ofrecerle otra experiencia memorable. ¡Le esperamos con gusto en su próxima visita!
   

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6. M

   Mavy VIP

   Mexico City4 reviews

   5.0

   Dined on February 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente comida y ubicación. La atención del mesero espectacular.
   

   Dani BrasserieResponded on March 1, 2025

   Querida Mavy, Gracias por compartir su experiencia con nosotros. Nos alegra saber que tanto la comida como la ubicación fueron de su agrado y que el servicio de nuestro equipo estuvo a la altura de sus expectativas. ¡Esperamos poder darle la bienvenida nuevamente y brindarle una experiencia inolvidable!
   

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7. P

   Patricia

   New York City1 review

   5.0

   Dined on January 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and drinks. Always a joy to visit Dani. The staff and entourage are also great. You feel special as guest. We definitely come back!
   

   Dani BrasserieResponded on March 1, 2025

   Dear Patricia, Thank you for your kind words! We are so happy to hear that you enjoyed the food, drinks and the overall experience. It is always a pleasure to welcome you and we strive to make every guest feel special. We look forward to having you back again soon!
   

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8. G

   Gideon VIP

   New York City40 reviews

   5.0

   Dined on January 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food served by professional kind and sympathetic staff. a great experience by al;l means.
   

   Dani BrasserieResponded on March 1, 2025

   Dear Gideon, Thank you so much for your kind words! We are thrilled to hear that you enjoyed both the food and the service. Our team takes great pride in providing a memorable experience, and we are so happy that we could meet your expectations. We look forward to welcoming you back soon!
   

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9. M

   Mathilde

   Madrid1 review

   3.0

   Dined on January 18, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   El servicio fue muy bueno y el sitio es precioso. La comida es sofisticada y la presentación es bonita. La comida es buena pero no nos ha transportado. Nos imaginábamos otra cosa. Se nota un nivel de preparación importante y complejo. El único plato que destacaba era el ceviche. Todo lo de más fue una gran decepción. Lo sentimos por no haber apreciado a la altura del trabajo que hay por detrás.
   

   Dani BrasserieResponded on March 1, 2025

   Querida Mathilde, Agradecemos mucho que se haya tomado el tiempo para compartir su experiencia. Nos alegra saber que tanto el servicio como el ambiente fueron de su agrado, y que le gustó la presentación de los platos. Dentro del restaurante hay un nivel de preparación y complejidad importante detrás de cada plato pero lamentamos que la comida no haya cumplido completamente con sus expectativas. Su opinión es valiosa y la tomaremos en cuenta para seguir mejorando. Esperamos poder ofrecerle una experiencia aún más satisfactoria en su próxima visita.
   

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10. C

    Carmen

    Madrid3 reviews

    3.0

    Dined on January 15, 2025

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 5

    Cada vez que vengo a Madrid me gusta pasar por Dani pero lo que he notado ahora y también la última vez es que los camareros están encima todo el rato, empiezas a comer y a los 5 minutos te preguntan si has acabado cuando te queda más de la mitad por terminar. No se si están estresados por vender lo máximo pero te estresan y solo consiguen hacerte que no vuelvas. La comida estuvo excepcional como siempre pero el servicio malísimo.
    

    Dani BrasserieResponded on January 16, 2025

    Gracias por tomarse el tiempo de compartir su experiencia en Dani. Nos alegra saber que disfrutó de la comida, pero lamentamos profundamente que el servicio no estuviera a la altura de sus expectativas. Su comentario nos preocupa, ya que nuestro objetivo es que cada visita sea relajante y memorable. Le invito a escribirme directamente a sebastian.ifergan@four seasons.com para que pueda darle un seguimiento más personalizado a esta situación y asegurarme de que en su próxima visita viva una experiencia impecable. Esperamos tener la oportunidad de darle la bienvenida de nuevo y ofrecerle una experiencia perfecta. Atentamente, Sebastián Ifergan Restaurant General Manager,
    

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