Dave & Buster's - San Diego

Review summary

1. R

   Roberto

   New Mexico

   3 reviews

   1.0

   3 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 4

   Made a reservation for one to make it easier upon arrival. There were tables available when I arrived, but no host/hostess. When I asked a server how I was supposed to check in, I was directed to the bar since there was "plenty of open space." I though, why not? I go and sit there being completely ignore for 10 minutes while also noticing another guy being ignored. At least he had already been tended to since he at least had a menu. The bartender wasn't purposefully ignoring me. I could see he was slammed, like the rest of the place. Why would you not have enough staff on hand if you have a promotion to bring more people in? Ended up spending over an hour waiting for my food and even though it was comped, I have zero interest in going through something like this again. Terrible service is a regular thing here although I can at least say my server on this trip was certainly not the issue.
   

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2. C

   Crystal

   San Diego

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second time using open table reservations and both times was a positive experience. our table was ready and our host is amazing.
   

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3. R

   Reniese

   San Diego

   6 reviews

   vip
   2.0

   6 reviews

   Dined on November 9, 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 3

   My family was seated promptly except I reserved a standard table but was taken to high too tables on the far side of D&B. We were literally only a few inches from a large party which the people from that party kept being so close to use while trying to converse and try each others food as well as sneezing/coughing so it made us uncomfortable. Our food came out at once but it was clear some of our food had been sitting especially our wings because they were barely warm. Next time we come I will be sure to decline being taken to the other side because I would rather be sitting at a table or booth where I don’t have to worry about other people from separate parties body rubbing my kids area trying to get through the small space that “separates” us as well as worrying about my family getting sick from the sneezing and coughing from people so close to us even though we were separate parties.
   

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4. OT

   OpenTable Diner

   New York City

   11 reviews

   5.0

   11 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience food drinks and service was great thank you ! 
   

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5. F

   Fernando

   San Diego

   1 review

   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Toma una experiencia, muy confortable, lugar para los niños y para ver deportes 
   

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6. E

   Eric

   San Diego

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great venue - love Dave and Buster's! Great for groups
   

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7. G

   Gabriella

   San Diego

   1 review

   1.0

   1 review

   Dined on October 13, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   If I could give 0 stars I would although I can’t speak on the food as my family and I were tossed at a table after being ignored for 8 min. The table wasn’t even set up I had to grab chairs and fix it. We sit down wait another 13 min and weren’t even looked at. A table next to us was being seated and before their butt even hit the chair their drink orders were being taken. We left immediately. This seems to be a reoccurring problem with us and we’re not sure why. We must have a sign on us that says “we don’t want food service” sad part is that we’re the type to tip more than half the bill if not 100% if the service is worth it. That being said we went to lazy dog and got immaculate service. Tipped $50 on a $100 bill. Thank you lazy dog and Dave and busters do better.
   

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8. B

   Billie

   San Diego

   1 review

   3.0

   1 review

   Dined on October 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Our individual server was great! However, the front told us we did not have a reservation. Even when we showed her the text message, she said "well we don't have a hostess until 5pm...its open seating," which would've been fine if we weren't a party of 12. We had trouble finding a table to accommodate us.
   

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9. O

   Owen

   San Diego

   1 review

   1.0

   1 review

   Dined on October 6, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Honestly we left before they could even serve us. Took forever to get a seat and when we were sat, we weren’t served for 25 minutes before we left. Definitely not enough servers for the level of people that were there. Between the amount of time it took without anyone serving us, the amount of time it would have taken for us to get drinks and food… it was no longer worth it. On top of all this, I saw 3 or 4 other parties get served before us. A disappointment considering the evening we were hoping to have.
   

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10. a

    alma

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on September 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server was awesome helpful, pstienr and very attentive .
    

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