Deacon's New South

Review summary

1. E

   Erlan

   Naples

   1 review

   2.0

   1 review

   Dined on December 15, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   First time visiting this restaurant. Food was just ok. Unfortunately, they were out of everything we wanted. Out of our first wine option, mussels, scallops, and another dish one of our friends requested. I know it was a cool night, but they had the heater turned way to high. We couldn’t wait to get through with dinner and leave.
   

   Deacon's New SouthResponded 5 days ago

   Hi Erlan, thank you for sharing your experience with us. I'm so sorry we were out of everything you were trying to order. We try to maintain the freshest ingredients and sometimes on extremely busy nights we do run out. I'm not sure if you are local, but if you would like to reach out to me at the store I would love to have you back in as my guest. Niki
   

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2. D

   David

   Western KY

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and experience! The service was also very on it and made sure we were happy with everything. A definite go to
   

   Deacon's New SouthResponded 7 days ago

   Hello David, We’re happy to hear you had a great experience with us! We hope to see you again soon. Thank You, Deacon's New South
   

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3. T

   Todd

   San Francisco

   12 reviews

   1.0

   12 reviews

   Dined on December 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   We ordered the 2019 Hall by Kathryn Hall Cab from the wine list. They brought us a 2020 Hall Cab. These two wines aren’t even in the same class. A complete bait and switch. The mussel appetizer was barely warm, tough, rubbery and overloaded with fennel. The Bison Delmonico had an excessive amount of fat on it. The Prime Rib was cold and the fat had not been rendered out. It was inedible. The baked potato was cold. The butter wouldn’t even melt when we put it on it. I’m not sure how this place is still in business.
   

   Deacon's New SouthResponded 5 days ago

   Hi Todd, I'm the manager that took your Prime Rib and Baked Potato off the bill. I am so sorry that you were not happy with the rest of the meal, I would have absolutely tried to make things right while you were here if I had known. A Delmonico is generally one of the most marbled cuts of meat, but if it was not what you expected I would have been happy to replace it with a leaner steak. As for the wine, the vintages are subject to change and our Sommelier would have been more than happy to review the vintage or bottle selection with you to avoid confusion around the multiple labels a winery may produce. If you would like to get in touch with me at the store, I would love the opportunity to turn things around. Niki
   

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4. J

   James

   Columbus

   1 review

   1.0

   1 review

   Dined on December 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Sever was horrible. He could not remember orders and was way too late delivering drinks. He di not listen to what was being ordered or how steaks were supposed to be prepared. Ordered a martini on the rocks and I got one up with rocks in it. Food was cold when delivered and was not cooked properly and then brought back to the table heated up instead of bringing back a new steak. Then finally brought a new steak back and it was so late we took it home. Totally unforgivable on how we were treated. The one steak should have been comped at least. Could not recommend this restaurant to anyone based on the service.
   

   Deacon's New SouthResponded 5 days ago

   Hi James, I am so sorry to hear that this was not the dinner you expected, nor the experience we are known for. I am going to send you a message with my information so we can discuss this further and hopefully I can make things right. Niki
   

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5. M

   Megan

   Nashville

   3 reviews

   3.0

   3 reviews

   Dined on December 11, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 5

   “Mix up in the kitchen” means my husband got his meal 20 minutes before me. :(
   

   Deacon's New SouthResponded on December 12, 2024

   Hi Megan, It’s unfortunate to hear about the mix-up in the kitchen. Well, that didn’t go how we hoped! We’re very sorry to hear that your experience didn’t meet your expectations. Delays like that can certainly be frustrating, especially when dining out with loved ones. Feedback like yours is vital in helping us enhance our operations. We hope to create a more seamless dining experience for you in the future. Thank You, Deacon's New South
   

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6. K

   Karla

   Mississippi

   1 review

   4.0

   1 review

   Dined on December 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   My daughter and I had calamari, filet, and the red snapper with a shareable side of Brussels sprouts. Everything was good but not exceptional except for the calamari and Brussels sprouts which were delicious! As for the ambience, dimming the lights would be my suggestion. I love a candle lit feeling when I’m having dinner. Overall we had a lovely dinner. 
   

   Deacon's New SouthResponded on December 10, 2024

   Hi Karla, Wow! Thanks for the great review. We’re so happy that you enjoyed your time with us and hope to see you again soon! Thank You, Deacon's New South
   

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7. M

   Megan

   Nashville

   3 reviews

   5.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The inside was beautiful. The signature drinks were amazing! Then the food was cooked perfectly and came in a timely manner. The Carmel cheesecake was amazing to finish!
   

   Deacon's New SouthResponded on December 8, 2024

   Hello Megan, We’re happy to hear that you enjoyed the beautiful ambiance, signature drinks, and perfectly cooked food. The caramel cheesecake is indeed a delightful way to finish a meal! We hope to see you again soon. Thank You, Deacon's New South
   

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8. T

   Tammy

   Nashville

   11 reviews

   4.0

   11 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service is always excellent at Deacons. I chose the Filet and it was delicious. Perfectly cooked. The Brussels sprouts are a must as a side
   

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9. K

   Kimberly

   Philadelphia

   4 reviews

   4.0

   4 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Beautiful space with great service. I liked the menu but my Butter Pecan Trout was disappointing. The cornbread and salad were terrific as was the filet and hand cut fries. Wonderful location with tricky parking.
   

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   Deacon's New SouthResponded on November 30, 2024

   Hello Kimberly, The team is happy you enjoyed the beautiful space and great service. Your feedback on the Butter Pecan Trout is noted, and we appreciate your compliments on the other dishes. Parking can indeed be tricky in our location. Thank You, Deacon's New South
   

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10. J

    Jessica

    Nashville

    1 review

    5.0

    1 review

    Dined on November 16, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Located in downtown Nashville, Deacon’s New South offers a refined yet welcoming atmosphere. From the start, the service was exceptional—attentive, professional, and eager to ensure we had a great experience. We began with delicious cornbread and an inventive charcuterie board. While the board wasn’t traditional, it offered bold, interesting flavors that made for a fun start to the meal. For the main course, I chose the petite filet, which was cooked perfectly—tender, juicy, and full of flavor. My dining companion selected the prime rib, but it was underwhelming. While tender, it lacked the depth and seasoning needed to elevate it, and a better brine would have helped. Another group member had the wedge salad with steak, which she found absolutely delicious—the steak was flavorful and paired beautifully with the crisp salad. One of us also opted for a chicken dish, but it didn’t stand out. While well-seasoned, it lacked the richness of the other dishes, making it the least memorable part of the meal. The ambiance at Deacon’s is upscale yet comfortable, with soft lighting and an open kitchen. Overall, the service, cornbread, and filet were highlights, while the prime rib and chicken left something to be desired. Deacon’s is definitely worth a visit, especially if you’re a steak lover. I’ll be back, but next time I’ll stick with the filet and try the wedge salad with steak!
    

    Deacon's New SouthResponded on November 17, 2024

    Hi Jessica, Thanks for the great rating! It’s great to know that the service and the petite filet stood out during your visit. Our goal is to provide delicious food in a friendly, welcoming environment. We look forward to serving you again soon! Thank You, Deacon's New South
    

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