Dean's Italian Steakhouse

Review summary

1. A

   Antonio

   Houston

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was great, the food was amazing. They checked on us frequently and made us feel really welcome. I will definitely be back!
   

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2. R

   Robin

   Austin

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The most perfect fifth anniversary dinner we could have imagined. From the front desk to the table absolute wonderful service. Drinks, food, dessert was perfection. Don’t skip the Parker rolls!
   

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3. T

   Theodore

   Austin

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time. I’m already planning our next visit. My new favorite restaurant!
   

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   Dean's Italian SteakhouseResponded 4 days ago

   Hey, Thanks for the fantastic review and the perfect ratings! We're thrilled to hear that we've become your new favorite restaurant. It's always a pleasure to welcome you back. We can't wait to serve you again soon. Cheers!
   

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4. J

   Jun

   Las Vegas

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best steaks I’ve ever had! The service was amazing and the food was excellent.
   

   Dean's Italian SteakhouseResponded 4 days ago

   Thanks for the review! We're thrilled to hear that you enjoyed your steak and found our service amazing. At Dean's Italian Steakhouse, we strive to provide the best quality and service to our guests. We appreciate your feedback and look forward to serving you again soon!
   

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5. S

   Shannon

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional dinner at Dean’s. Really enjoyed the food. Our server was awesome! She did a great job and provided great recommendations.
   

   Dean's Italian SteakhouseResponded 5 days ago

   Thank you for the 5-star review, Shannon! We are really happy we were able to have you here last night and are looking forward to the next opportunity we get to serve you. ! -Dean's
   

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6. V

   Vito

   VIP

   Austin

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is now the second time I’ve been to Dean’s with friends for dinner. Both times the service, cocktails and food were wonderful. About the only knock is their prices on the premium Tequila selections. I will definitely come back, and recommend it.
   

   Dean's Italian SteakhouseResponded 6 days ago

   Thanks for the review, Vito! We're thrilled to hear that you enjoyed your second visit to Dean's Italian Steakhouse. It's great to know that our service, cocktails, and food met your expectations. We appreciate your feedback about our Tequila selections and will take it into consideration. We're looking forward to welcoming you back soon for another wonderful dining experience. -Dean's
   

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7. g

   gabe

   VIP

   Denver

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took my wife for her birthday, we sat in a quiet booth. Service was excellent. Food was very good and very nice peaceful enjoyable dinner. We’re both very happy.
   

   Dean's Italian SteakhouseResponded 5 days ago

   Hello, Thank you so much for choosing Dean's Italian Steakhouse to celebrate your wife's special day. We're thrilled to hear that you enjoyed your dinner and our service. We're also glad that you found our food to be very good and our surroundings to be peaceful. Your feedback means a lot to us and we look forward to welcoming you back for another enjoyable dinner soon. -Dean's
   

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8. D

   Dawn

   Austin

   2 reviews

   5.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our elegant post ballet dining experience at Dean’s with attentive and thoughtful service by Lawrence and his team. We all had the smaller filets, mine in Italian Oscar style which was delicious and so tender we could have cut it with a butter knife, but appreciated the exquisite steak cutlery with pearlized handles.Honoring a decade of friendship, my daughter & her bestie were also quite enamored of their Mocktails and the amazing bread. Tiramisu was perfectly on point…not overly sweet and paired with a tawny port for pure perfection. We will definitely return for other special occasions …
   

   Dean's Italian SteakhouseResponded 5 days ago

   Thanks for the review! We're thrilled to hear that you enjoyed your elegant post-ballet dining experience at Dean's Italian Steakhouse. It's wonderful to know that our attentive and thoughtful service added to your experience. We're also glad that you appreciated our steak cutlery and Mocktail flavors. We're honored to have been part of your decade-long friendship and that you found the Tiramisu perfect. We look forward to welcoming you back for other special occasions! -Dean's
   

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9. O

   Orien

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined on December 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Overall good experience. Food was good, but not worth the price.
   

   Dean's Italian SteakhouseResponded 5 days ago

   Thanks for the review, Orien! We're thrilled to hear that you had a good overall experience at Dean's Italian Steakhouse. We appreciate your feedback regarding our food pricing. We strive to provide the best quality dishes at a fair price and we're sorry to hear that you felt it was not worth it. We'll certainly take your comments into consideration as we continually strive to improve our guests' experiences. We hope to see you again soon! -Dean's
   

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10. N

    NC

    VIP

    Austin

    12 reviews

    1.0

    12 reviews

    Dined on December 9, 2024

    1. Overall 1
    2. Food 4
    3. Service 2
    4. Ambience 3

    Meal 4.8/ 5 but I hope the experience is better next time. Crab cake was delicious, 8oz filet was so tender and juicy with decadent sauces and seafood. Sweet potatoes were nostalgic perfection. ❗️ I also ordered ginger ALE and had several discussions that I do not consume alcohol - it tasted bad but no one came by my table. (Receipt says ginger BEER.) The service… My server started great but disappeared after the main course. ❗️ No one picked up my dirty plate, ever. I eventually gave up on getting dessert, and flagged down a host and waited and waited. The manager came with the check and I said the check took forever, I was going to order dessert. ❗️ He was surly and said well we time our meals for people to relax. WHAT? I sat and waited with a dirty plate for so long waiting to order dessert. I was there over an hour on a Monday. I was speechless. He could have just said I'm sorry…. On my way out, I asked to speak to the manager again. ❗️ He came out front, stood a few feet from me, looked at me, walked to the computer and had me wait 5+ minutes looking over at me, then left to walk back to the kitchen. I guess he could not be bothered. He stopped a woman who reports to him to speak to me. She was great (Isabelle). Because of Isabelle, Justin the host, Sierra and the chef's food, I'll try it again at some point but not for another celebration. Otherwise, I would never go back or bring clients to a high-end steakhouse with that manager. Maybe it was an off night - he made it a VERY bad experience. Far from even basic good service especially from management… I will say GOOD JOB to Isabelle, the Chef, Sierra, Justin, etc.! I do like the environment and the food but overall, beyond disappointing.
    

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