Dean's Italian Steakhouse

Review summary

1. E

   Emily

   Charlotte

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Q is an amazing server. Delicious options, great service, and great ambiance. Tiramisu was amazing. Well done all around!
   

   Dean's Italian SteakhouseResponded today

   Hello Emily, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Dean's. We're glad you appreciated our efforts to make your visit memorable. Your kind words truly mean a lot to us. We look forward to welcoming you back soon!
   

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2. S

   Stephen

   Charlotte

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service were excellent! There were space limits due to "hotel lobby" positioning, but this did not lead so much to a crowded restaurant as it did to a slightly more "chaotic" feel. Restrooms were the biggest issue - outside the restaurant proper, past the hotel elevators, down a back hall, and only two single-occupancy rooms for the entire hotel lobby / restaurant. They were not quite "kept up" as one would expect from this level establishment.
   

   Dean's Italian SteakhouseResponded today

   Thanks for the review, Stephen! We're thrilled to hear that you enjoyed our food and service. We understand that the layout of our restaurant may have felt a bit more chaotic due to space limitations. We apologize for the inconvenience caused by the restroom situation, and we appreciate your feedback on this matter. We strive to provide the best service possible, and your comments will help us improve. We hope to see you again soon at Dean's Italian Steakhouse!
   

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3. C

   Christopher

   Las Vegas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere and vibe reservation was on time all around great service
   

   Dean's Italian SteakhouseResponded today

   Thanks for the review, Christopher! We're thrilled to hear that you enjoyed the atmosphere and vibe at Dean's Italian Steakhouse. It's wonderful to know that our reservation process and service met your expectations. We strive to provide the best for our guests, and your feedback is a great motivation for our team. We look forward to welcoming you back soon!
   

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4. R

   Roosevelt

   Charlotte

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was nice, as usual, but we were sat close to the prep area and did hear a brief argument between the chefs. They noticed me turn around and quick calmed it down.
   

   Dean's Italian SteakhouseResponded today

   Thanks for visiting us, Roosevelt! We're thrilled to hear that you enjoyed your experience at Dean's. We apologize if you found the noise from our chefs to be a bit disruptive. We always strive to create a comfortable and enjoyable atmosphere for all our guests. Your feedback is invaluable, and we appreciate you taking the time to share it. We look forward to serving you again soon!
   

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5. S

   Sergio

   Charlotte

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fancy, romantic atmosphere, definitely recommend for a special occasions.
   

   Dean's Italian SteakhouseResponded today

   Hello Sergio, Thank you so much for your kind words and for recommending our restaurant for special occasions. We're thrilled to hear that you enjoyed the romantic and fancy atmosphere. Your high ratings for our food, service, and value are greatly appreciated. We look forward to welcoming you back for more memorable experiences. Best regards, The Management Team
   

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6. J

   Jane

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, amazing service. Come here every year for Valentine’s Day. 10/10 recommend !
   

   Dean's Italian SteakhouseResponded today

   Thanks for visiting us, Jane! We're thrilled to hear that you had a wonderful Valentine's Day at Dean's. It's great to know that you enjoyed our food and found our service amazing. Your recommendation means the world to us. We look forward to serving you again next year. See you next time!
   

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7. S

   Shyige

   Raleigh

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had an incredible dining experience at Dean’s Steakhouse! From the moment I walked in, the atmosphere was warm and inviting, setting the stage for an unforgettable meal. The star of the evening, besides the perfectly cooked steak, was our server, Jertha. She was exceptional—attentive, friendly, and knowledgeable. She made excellent recommendations and ensured that every detail of our meal was perfect. Her hospitality truly elevated the experience, making us feel welcomed and well taken care of. As for the food, it was top-notch. The steak was cooked to perfection, juicy, and full of flavor. The sides were equally impressive, and the desserts were the perfect way to end an amazing meal. If you’re looking for an outstanding steakhouse with phenomenal service, Dean’s is the place to go. Ask for Jertha—she will make your experience even better! I’ll definitely be returning.
   

   Dean's Italian SteakhouseResponded today

   Hey Shyige, Thank you for your glowing review! We're thrilled to hear that you had an incredible dining experience at Dean's. It's wonderful to know that our atmosphere, service, and food all contributed to your memorable meal. Your kind words about our attentive service are greatly appreciated and we look forward to welcoming you back soon.
   

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8. C

   Christian

   VIP

   Charlotte

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent server and staff. Gentleman with the black suit and red bow tie went above and beyond today to make our experience special and he succeeded. Will return soon!
   

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9. L

   Linda

   VIP

   Charlotte

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious! Even with the valentines day rush. Food arrived timely, hot, and delicious!
   

   Dean's Italian SteakhouseResponded today

   Hi Linda, thank you for your wonderful review! We're thrilled to hear that you enjoyed your dining experience at Dean's on Valentine's Day. It's always a pleasure to serve our valued guests, especially on such a special occasion. We're glad to know that you appreciated our timely and delicious food. We look forward to serving you again soon!
   

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10. D

    Darrick

    Western NC

    1 review

    4.0

    1 review

    Dined on February 9, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3

    Steaks were very good. I think the steaks are as good or better than other top end steak houses in Charlotte that I have been to. I believe their menu could use some upgrades and additions in the appetizer and side items. I do believe they fall behind other restaurants when it comes to the availability of appetizers and sides.
    

    Dean's Italian SteakhouseResponded 6 days ago

    Thanks for the review, Darrick! We're thrilled to hear that you enjoyed our steaks and found our prices to be reasonable. We appreciate your feedback about our menu and we're always looking to improve. We're sorry to hear that our appetizers and sides didn't meet your expectations, and we'll certainly take your comments into consideration. We look forward to welcoming you back to Dean's Italian Steakhouse soon.
    

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