Dear Jane's

Review summary

1. R

   Ron

   VIP

   Scot. Islands

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Pre dinner cocktails in the bar area was 5 stars on service and quality. Once seated in the dining room the service deteriorated quickly. The main waiter was present only at the beginning and again at the end of the meal. In between, we were served with inexperienced staff who did know what was ordered by each person. Half of the entrees were like warm at best. For the price of the food, the service and quality needs to improve significantly before I will return. I want to note that management did adjust the bill, but this doesn’t fix the lapse in service.
   

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2. b

   bill

   VIP

   New York City

   29 reviews

   4.0

   29 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   food tasted very good with fresh ingredients but not served hot, just lukewarm...waitress was well schooled and friendly..so problem is in kitchen timings that rely too much on heat lamps... wild mushroom soup and swordfish steak were nicely conceived...wine by glass selection was OK but narrow.
   

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3. a

   andrea

   VIP

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   This must have been the worst dinning experience I have ever had. We completely understand we came on a busy night and it was a set menu, however every single plate on the table was cold. We ATE COLD DINNER. When we asked for a manager at first we were told she was busy, RUDE. Then she came out and brought the chef to apologize for our experience. This had absolutely nothing to do with the chef. She took zero ownership of the situation and left us hanging. While all this was happening the waitress rushed to close our table out without providing a resolution. Overall this matter was poorly handled by the general manager, we just had higher expectations out of such a great restaurant.
   

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4. W

   Wayne

   VIP

   San Francisco

   685 reviews

   5.0

   685 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Xmas Eve Birthday celebration with my two daughters, all first timers here at Jane’s which was serving a special four course dinner. Wow, started off with great views of the marina, open kitchen and joint packed full of hungry guests at 6pm!! All I can say is the Jane’s staff execution of this event was absolutely impressive and outstanding in every way!! First hats off to the back da house gang sweating it out in the boiler room!!! All the dishes were Michelin Star fantastic, from the first course raw oyster appetizer, second course Asian style crispy shrimp salad, Hamachi Carpaccio, Mushroom/Chestnut Soup, main entrees of Seared Scallop with Risotto, Shrimp Scampi & Tagliatelle pasta and Surf&Turf Prime Fillet Mignon and Lobster Tail. Plus we ordered their signature Caviar with Fish Sticks which was loaded with sturgeon and ikura eggs in a delicious tartar sauce relish. But wait……the superb tasting dessert of a Chocolate Caramel Roll Cake with a birthday candle definitely deserves recognition for putting a smile on my face!! And of course kudos to the hard working floor folks including our wonderful server Grace and the hustling food runners ………every course came out in perfect timing, no long waits or pauses in between……a simply amazing performance considering every table in both dining rooms were full!! We will be back for sure…….seriously recommend Jane’s if you got a hot date or someone to impress…..Even the valet service is top notch!!
   

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5. M

   Merrick

   VIP

   Los Angeles

   9 reviews

   2.0

   9 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Lack luster service, if even that. Came to celebrate a birthday and wasn’t acknowledged once. Service was poor and highly inattentive. Food was delicious. Sand dabs were lovely. Appreciate who I assume was a manager stepping in to assist with drink and wine ordering. However, for the price and atmosphere of a fine dining restaurant, service and hospitality were at a low. Will most likely not return.
   

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6. S

   Starla

   VIP

   Los Angeles

   18 reviews

   2.0

   18 reviews

   Dined on December 21, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   The food was very mediocre. The prices were high for low quality food. The mashed potatoes were gummy, and the fish was cold and the bread was burnt. They sat us out a table that didn’t have a server for 30 minutes. We requested a booth and they said that there have to be four people at a booth, but then sat two and three people at a booth and a half empty restaurant after we were seated.
   

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7. C

   Cat

   VIP

   Los Angeles

   21 reviews

   5.0

   21 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was lovely as usual, strangely coffee and tea was unavailable due to all machines broken (no access to boiling water for tea)
   

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8. B

   Beth

   VIP

   Los Angeles

   61 reviews

   5.0

   61 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   A perfect dinner after the Mdr boat parade. The food was delicious and the service was quite enjoyable.
   

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9. M

   Michael

   VIP

   Palm Springs

   5 reviews

   3.0

   5 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Everything was lovely, but the food. So average. The shrimp cocktail was lovely . The chopped salad was greasy and not chopped and small . The cioppino was a disaster . The scampi had shrimp, the size of a nickel . And let’s not get into the ridiculous, tiny, cocktails, and pours of wine . No cake for a birthday celebration. No thank you.
   

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10. D

    Deborah

    Los Angeles

    122 reviews

    5.0

    122 reviews

    Dined on December 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We enjoy this restaurant with its lovely location, good service and good food.
    

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