Decimo at The Standard, London

Review summary

1. K

   Katrin

   London

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful lunch at Decimo, delicious food (Menu del Dia) and kind, friendly service
   

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2. C

   Celia

   London

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   I have been at Décimo before, this time had nothing to do. We found a hair in one of our plates. It was properly embedded within the food, which is unacceptable. The waitress answer was “oh it’s the contamination with the air” there was no apology or even offered to change the plate for a fresh one. I always had very big expectations for Décimo it was very disappointing, it ruined my best friend and partners night which was very important. This was unacceptable and the way it was handled by the staff was not professional enough.
   

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3. C

   Christina

   London

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I wish I knew the name of our waiter as he was superb. We went for a family meal to celebrate daughter's 18th and it was the perfect choice - we had a great table by a window (that view) and the food was exceptional. Suckling pig taco and the truffle nachos were standouts.
   

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4. e

   edwin

   London

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I loved the food it was very delicious and original. Friendly staff and a nice fireplace.
   

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5. T

   Torgeir

   London

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Amazing food and ambiance Slow, yet nice service
   

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6. r

   richard h

   Dorset

   3 reviews

   2.0

   3 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   A vibrant and fun night out - quite touristy these days and not great food-wise
   

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7. H

   Hedwig

   London

   1 review

   3.0

   1 review

   Dined on November 27, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Great atmosphere but terrible service for the price we paid. We felt that the staff forgot about us and we were constantly trying to get their attention. We also got overcharged for items we hadn’t ordered, and even after asking them to change it was still wrong.. would definitely expect more considering the price point.
   

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8. K

   Kelly

   Portland

   9 reviews

   2.0

   9 reviews

   Dined on November 23, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   The service was awful. From the time we got to reception through our meal we were treated as an inconvenience. We asked for a couple of different things (as simple as water or additional chips) and were completely ignored. We sat at the bar and the bar men barely said 5 words to us, pushing our food toward us and out of their way without even a word. Our bill was wrong and they didn’t even apologize. We also heard them rudely turn away other customers who were hotel guests. The sommelier completely disregarded what we asked for, suggesting a Pinot noir after we said we wanted something bold and rich. We settled on an Argentinian after it felt like we were wasting his time. At no point in the meal did anyone asking if we were enjoying our food or if we needed anything else. On the positive side the food was good and the space is amazing. The views were incredible, even from the loo. A group of women we met in the elevator mentioned great service at the tables making the bar experience even worse.
   

   Decimo at The Standard, LondonResponded 7 days ago

   We’re really disappointed to hear that you did not receive the high standard of service that we strive for, and I’d like to reassure you that we take feedback like this seriously. I have passed your comments on to our team so we can look into this further. It’s good to hear you enjoyed our food and the space, and we would appreciate the opportunity to make this right. Please feel free to reach out to the restaurant directly via email, and a member of our team will ensure your next visit is a much more positive one! Thanks so much for your feedback and we hope to see you again soon.
   

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9. J

   Janet

   Buckinghamshire

   4 reviews

   vip
   4.0

   4 reviews

   Dined on November 22, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Overall a really great experience at Decimo, beautiful decor and friendly and attentive service. My issue is the pricing, we got a tiny pork chop for £34 which was a little tough, £25 for a king prawn taco, I know these are luxury items but for what we got, it was not worth the price. The pigs head taco was disappointing too, not enough meat. So 5/5 for everything but food value for money which is 2/5
   

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10. R

    Rodolfo

    London

    4 reviews

    4.0

    4 reviews

    Dined on November 22, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    The location is great, the place and the vibe are fantastic however the value for money could be better.
    

    Decimo at The Standard, LondonResponded on November 25, 2024

    Thanks for your feedback, Rodolfo. We're glad you enjoyed your visit and I have passed on your comments to our team for review. We hope to see you again and best wishes.
    

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