Del Frisco’s Double Eagle Steak House - Plano

Review summary

1. D

   Dave

   Dallas

   8 reviews

   5.0

   8 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was outstanding as always. Waiter was fun. Del Friscos is always our favorite restaurant. Great to go to for Christmas dinner.
   

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2. A

   Addie

   Central Texas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had Christmas dinner and the whole evening was wonderful! Can’t recommend this place enough!
   

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3. A

   Amy

   Dallas

   4 reviews

   2.0

   4 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Service was incredibly disappointing. Our waiter was rarely present to check on us, take our order, refills on water/drinks, see how the food was, bring the check, etc. Wanted to order cocktails, but couldn’t find waiter. Would have ordered dessert but he dropped the menu and didn’t return for a very long time so we opted out. Our order was wrong, steaks were way undercooked. Both medium well and well done steaks were purple. As a positive, the valet attendant was very pleasant and attentive. Would consider moving him into the restaurant.
   

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4. L

   Liz

   VIP

   Dallas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely Christmas dinner. Food was fabulous and our server Jessica was a delight. Might make it an annual tradition.
   

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5. R

   Ron

   Dallas

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Christmas Day meal. Not inexpensive but food and service were great!
   

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6. K

   Karen

   VIP

   New York City

   26 reviews

   5.0

   26 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rex provided excellent service. The food was great.
   

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7. S

   Sharon

   VIP

   Dallas

   5 reviews

   1.0

   5 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 5

   Almost 30 minutes late sitting down for our reservation, but that’s OK. Food was mediocre. I ordered a lobster tail and it was a pile of shelled cold lobster (made me think leftovers.) Not to mention a overcooked steak for another person. Chris our server was done for the night before we even got there. I asked for a hot drawn butter to try to improve my lobster tail. It showed up when everybody else was done. I ordered a second glass of wine never got it charged for it and when we questioned it, he seemed upset that we were not OK with being charged for a $25 glass of wine we didn’t get. Our reservation was so late and we were late sitting down and it was Christmas Eve seemed pointless and useless to even ask for anything to be replaced. Wanted to order a meal to go, never had the opportunity to do so even though the hostess was supposed to note it when she sat us down.
   

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8. OT

   OpenTable Diner

   Dallas

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   The main meal was served first, steak dish and sea bass. The lobster bisque soup, mashed potatoes and broccolini was served 20 minutes later, all at once. Timing of how items were served was bad. Waiter blamed the kitchen and never did anything else. Bad experience for an expensive $270 meal. I wrote to Del Frisco’s customer service as well.
   

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9. L

   Lacie

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Everything was Lovely as always. Food was fantastic as always.
   

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10. J

    James

    VIP

    Dallas

    19 reviews

    4.0

    19 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    My wife and I had Christmas eve dinner reservations. They escorted us to our table about 15-20 minutes late, not bad for a big holiday, but still not at our reservation time. The server was professional, but not attentive or friendly. Service in general was lackluster. The food was hit and miss. The charred octopus was tough and the broccolini was undercooked. The lobster mac & cheese was good but skimpy on the lobster. Steaks and wine are why you come to Del Frisco's and they didn't disappoint. The wine was good...Latour Pauillac 2018...but the markup is ridiculous. I miss the days when you saw Didi and Del roaming around. Service and food was impeccable back then. Overall it was a nice visit, but we'll probably go back to Cap Grille or Eddie Vs next time.
    

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