Dewberry 1850 Restaurant and Lounge - Marriott at the University of Dayton

Review summary

1. N

   Niasha

   VIP

   Cincinnati

   3 reviews

   3.0

   3 reviews

   Dined on February 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Slow service. Food was just ok. Nothing groundbreaking or exciting. Overcharged us on our bill by about $20. Had to ask for an itemized bill as we were not given one. They did correct the bill in the end. We won’t return.
   

   Dewberry 1850 Restaurant and Lounge - Marriott at the University of DaytonResponded 7 days ago

   Thank you for sharing your feedback, and I sincerely apologize for the experience you had during your visit. I’m very sorry to hear that the service was slow and that the food didn’t meet your expectations. I also understand how frustrating it must have been to deal with the billing issue, and I’m glad it was corrected once you raised the concern. Your experience is not reflective of the standard we aim to uphold, and I truly apologize for the inconveniences you encountered. We will use your feedback to improve and make sure this does not happen again in the future. Thank you again for bringing this to our attention. We truly appreciate your input, and I hope you’ll consider sharing your thoughts with us in the future. Cristian Martinez Director of Food and Beverage
   

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2. S

   Stefanie

   Columbus

   1 review

   1.0

   1 review

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We made reservations here at 6:30pm on a Saturday. When we arrived we were seated promptly. However, that’s the last time we saw anyone. No one ever came back to our table to greet us or take an order - so after 30 minutes of waiting, we got up and left.
   

   Dewberry 1850 Restaurant and Lounge - Marriott at the University of DaytonResponded 7 days ago

   Thank you for sharing your experience, and I sincerely apologize for the situation you encountered during your visit. This is certainly not the level of service we aim to provide, and I completely understand your frustration. It is concerning to hear that after being seated, you didn’t receive any attention from our team for an extended period of time. This is absolutely not acceptable, and I want to assure you that we are looking into what happened. I would love to make it up to you and ensure that your next visit is met with the extra care and attention that you deserve. Please reach out to me directly to our hotel phone number so I can gather more details about your visit and ensure this doesn't happen again. Cristian Martinez Director of Food and Beverage
   

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3. J

   Jennifer

   Cincinnati

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 1

   The food was delicious. It was a lobby hotel restraunt and very loud. Not the romantic Valentine’s dinner we expected.
   

   Dewberry 1850 Restaurant and Lounge - Marriott at the University of DaytonResponded 7 days ago

   Thank you for your feedback, and I’m truly sorry that the atmosphere didn’t meet your expectations for a romantic dinner. We strive to create the perfect environment for our guests, and I regret that we fell short in this instance. Your comments will help us improve for future experiences. Thank you for sharing your thoughts with us.
   

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4. S

   Sarah

   Cincinnati

   1 review

   3.0

   1 review

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   We went for the Valentines special. The food was pretty good, but the ambience was awful. We should have done our research before going to see that it is a hotel bar attached to the restaurant. Overall we enjoyed our time, but be aware that you are not going for a quiet romantic experience.
   

   Dewberry 1850 Restaurant and Lounge - Marriott at the University of DaytonResponded 7 days ago

   I apologize for the confusion. I completely understand how disappointing it must have been to expect the same atmosphere as the previous day and instead find it very different. To clarify, we did have live music and the three-course special on the 14th, which was advertised as part of our Valentine’s Day celebration. However, on the 15th, we did not have live music, and only the regular menu was available. I regret that this wasn't made clearer, and I can understand how this miscommunication impacted your experience. We truly apologize for the misunderstanding and for not providing the romantic, quiet atmosphere you were hoping for. We hope you’ll consider joining us again in the future and allow us the opportunity to give you the experience you originally envisioned.
   

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5. K

   KIM

   VIP

   Cincinnati

   4 reviews

   5.0

   4 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We booked the Valentine’s Day meal for two. It was wonderful! I was questioning the only two entrees but they were both delicious as all the other food the first course and dessert. It was a great value for the money and the entertainment was outstanding! We loved hearing Joe and Tori sing!! We definitely will be back especially if they do other special nights like this. The bourbon pairing with each entree, rose at the door, friendly patrons , great food it was a fabulous night!!
   

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   Dewberry 1850 Restaurant and Lounge - Marriott at the University of DaytonResponded 7 days ago

   Thank you so much for your kind words! We’re thrilled to hear you had a wonderful experience with us on Valentine’s Day. It’s great to know that you enjoyed the meal, including both the first course and dessert, as well as the bourbon pairings with each entrée. We're also glad you had a great time with the music — Joe and Tori really know how to set the perfect mood! We’re so grateful for your feedback, and we can’t wait to welcome you back for future special nights. It’s always our goal to create memorable experiences, and we’re so happy you felt the warmth of the atmosphere, the food, and the entertainment. Thank you again for sharing your thoughts, and we look forward to seeing you again soon!
   

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6. m

   marka

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Joe was fantastic! Thank you for taking care of our large party!
   

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7. T

   Traci

   Cincinnati

   2 reviews

   4.0

   2 reviews

   Dined on January 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We had the breakfast buffet. The food was excellent! It was a snowy day so not too busy. The had fresh omelets being made to order and waffles being made to order. They had the best thick hardwood smoked bake. It was only $17. Clean modern atmosphere.
   

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8. G

   Gina

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I believe our server’s name was Nesha & she was a DOLL! Great service & sweet as could be. This restaurant is SO underrated & should have a wait list to get in but never does. Truly a hidden gem in Dayton. Make plans for dinner here & be sure to get their Mac & Cheese. Hats off to the chef!
   

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9. J

   Jasmine

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience. The filet was great. Brussels sprouts and beet salad are the reasons I will going back. Service was amazing.
   

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10. H

    Helen

    VIP

    Cincinnati

    19 reviews

    5.0

    19 reviews

    Dined on December 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Consistently great food, ambiance and service. We have made this one of our go-tos, especially when we want to relax over a date night dinner.
    

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