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Dillard's Chophouse- Birmingham, Birmingham, AL

Dillard's Chophouse- Birmingham

2.2
2.2
40 Reviews
$50 and over
Steakhouse

Make a reservation

2 people
9:30 p.m.
Booked 9 times today
  • Fancy
  • Great for fine wines
We strive to serve exquisite food and give excellent service. Dillard's specializes in traditional American steakhouse fare including Filets, New York Strips, Ribeye's, Wagyu, and more. Our side dishes range from Lobster Macaroni and Cheese to Garlic Smashed Potatoes, and are portioned to be shared with others at your table. The wine list is both exceptional and unique to this town as we tend to find wines that other dining establishments haven’t yet discovered. Our cocktail menu rotates with the seasons, utilizing fresh berries and herbs to highlight our spirits.

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    Steakhouse, Cocktail Bar, Wine Bar
  • Hours of Operation
    Daily 6:00 am–11:00 pm
  • Phone number
    (205) 201-6140
  • Dress code
    Business Casual

What 40 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

2.2
2.2 based on recent ratings
  • 2.6Food
  • 2.6Service
  • 2.2Ambience
  • 2Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Dillard's Chophouse in Birmingham offers a mixed experience, with standout comments on its "great food" and "wonderful atmosphere." However, guests frequently mention staffing issues leading to long wait times and inconsistent service. The menu sometimes doesn't match online descriptions, but patrons appreciate the "delicious" and "perfectly seasoned" meals when available.

40 Reviews
  1. Deacqualanette

    Alabama

    1 review

    1.0

    1 review

    Dined 3 days ago

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 2
    Unfortunately this was not the experience expected..Reservation was at 7:30…took thirty minutes to receive drinks.Food took over an hour and was not good…Lamb-chops raw and the salmon was over cooked…There were maybe eight customers total (4 of them were my party)…Two chefs,two bartenders ,waitress and shift manager(?)….and I believe he was setup for failure…Not a complainer but I love dining and love to give new spots an opportunity however I have never had an experience like this…Oh yeah,we got a $4.80 discount because the lamb chops were raw.I

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  2. David

    Alabama

    1 review

    1.0

    1 review

    Dined on December 11, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Upon our arrival no one was there to greet customers,after running down an employee to check-in for our reservation we were told all reservations were cancelled as the whole restaurant had been booked for larger groups! I received no email,phone call or text message to inform me of the cancellation.

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  3. Jim

    Atlanta Metro

    2 reviews

    1.0

    2 reviews

    Dined on December 11, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    This establishment had over reserved the restaurant. When we arrived, our reservation was not honored as they said they had a large group coming. We were seated at the bar and they were so busy there was hardly any service. The food was okay but took forever. Maybe it was just a bad night but given it was in a Marriott hotel I was very disappointed.

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  4. Brittany

    Alabama

    5 reviews

    3.0

    5 reviews

    Dined on December 11, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    I’ll post a actual review on my social media Instagram and TikTok

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  5. Camillia

    Washington DC

    15 reviews

    3.0

    15 reviews

    Dined on December 7, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4
    Our hostess and server, Smooth, was dynamic. Or was disappointing that you ran out of filet, burgers and salmon.

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  6. Tracy

    New Orleans

    1 review

    1.0

    1 review

    Dined on December 6, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Short on staff so poor service - our server was working hard. Slow to order. Expensive steak was cold on arrival. Side item was cold. A waste of money

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  7. Vikram

    Cincinnati

    8 reviews

    3.0

    8 reviews

    Dined on November 24, 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 1
    Very slow service. Several patrons at the able were leaving after a wait to get water.

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  8. Bradley

    Alabama

    30 reviews

    1.0

    30 reviews

    Dined on November 21, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Had reservation for 6 pm before the 8 pm basketball game at Legacy Arena. Showed up at 5:55 pm and they had no waiters and were told that we wouldn’t be able to be seated for 30-60 min which obviously wouldn’t work. We ended up going down the street. My suggestion to the restaurant is get off of Open Table and close the doors until you get your staff together. You are doing yourself more harm than good.

    2 people found this helpful

  9. Chireen

    Alabama

    18 reviews

    1.0

    18 reviews

    Dined on November 20, 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 4
    We had reservations at 5:45. We got there exactly 5:45 and we were told we had at least a 45 minute wait to get a table. They only had two cooks in the back two bartenders and one server and it was the night of a Broadway in Birmingham show. Supposedly the whole entire staff walked out, and that was all that was left to run the restaurant. So we ordered salads the quickest thing to eat and some french fries and lobster mac & cheese and we all just threw it in the middle of the table and ate family style. We were told if we ordered a steak it could be at least an hour before they even brought our food out. We didn’t have an hour we had a show to get to. It was an absolute fiasco. I might try it again once they have a full staff again. I know the one in Tuscaloosa is fabulous so I was just hoping Birmingham’s would be too.

    1 person found this helpful

  10. randy

    VIP

    New Orleans

    87 reviews

    5.0

    87 reviews

    Dined on November 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Very good food would go back when we are in town next time

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FAQs

Dillard's Chophouse- Birmingham is rated 2.2 stars by 40 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
9:30 p.m.
Booked 9 times today
Google Map for Dillard's Chophouse- Birmingham

2221 Richard Arrington Jr Blvd N, Birmingham, AL 35203-1103

Dining areas

Additional information

  • Neighbourhood
    Birmingham
  • Hours of Operation
    Daily 6:00 am–11:00 pm
  • Price
    $50 and over
  • Cuisines
    Steakhouse, Cocktail Bar, Wine Bar
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    None
  • Additional
    Bar/Lounge, Entertainment, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access
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