Domenico Winery & Osteria

Review summary

1. J

   Jessica

   San Francisco

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible, we had a reservation at 8:00 we got sat 30 mins after, the server took around 20 mins to go to the table and he took some other peoples order first even though we were first he never apologized about it after I told him. Calamari soggy, the pizza tasted like it was reheated, the steak came with grits instead of mashed potatoes, meat supposed to be med it came out to be rare. No apologies from the server. Never coming back
   

   Domenico Winery & OsteriaResponded 1 day ago

   Dear Jessica, Thank you for taking the time to share your experience with us. We’re truly sorry your Valentine’s dinner did not meet your expectations—or our own standards of service. We understand how frustrating it must have been to encounter delays, order mix-ups, and food that didn’t meet your expectations, especially on a night meant to be special. Your feedback is invaluable, and we’re already addressing the issues you mentioned with our kitchen and service teams. We’re implementing additional training to ensure better communication, food preparation, and guest care moving forward. We would truly appreciate the chance to restore your trust, and hope to have the opportunity to serve you better in the future. Sincerely, The Management Team
   

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2. L

   Laurie

   VIP

   Hawaii

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food and service! Gary is a great chef - the food and choices are excellent! Kelly is the absolute best and selects the best wines to taste and drink! We love Dominicos!
   

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3. L

   Leah

   San Francisco

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Incredibly poor service. Restaurant should have been better prepared for the holiday or reduced their available reservations. Wait was long to check in for my reservation, wait was even longer for initial server interaction, staff seemed to be confused as to which orders belonged to which table, once food was served, there was over an hour with zero contact from the staff. We had to flag the floor manager (I assume) to get a box and the check. Server clearly checked his machine to see if a tip was left, while we we leaving. Many of the guests seemed to be bothered by the lack of service. Definitely not ideal for a Valentine’s dinner.
   

   Domenico Winery & OsteriaResponded 1 day ago

   Dear Leah, Thank you for taking the time to share your experience with us. We’re truly sorry your Valentine’s dinner did not meet your expectations—or our own standards of service. We understand how important a smooth dining experience is and we apologize for the inconvenience you experienced with the reservation wait time and service. Unfortunately, we had staff call out sick, but that’s still no excuse. We take your comments seriously and will work on improving these aspects. We're glad to hear that you enjoyed the food, but we understand that the overall experience was disappointing. We hope to have the opportunity to serve you better in the future. Best, The Management Team
   

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4. M

   Mike

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Managed to get a reservation in the 2nd floor room on Valentine's Day. We did not know this existed since last year we were outside. Ambience was great. Staff was very welcoming and as always, the food was great.
   

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5. M

   Marilyn

   San Francisco

   30 reviews

   5.0

   30 reviews

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! We ordered the arugula salad, roasted mushroom soup, salmon and pork chop. All were delicious and we’ll be back for more of that amazing soup and want to try the pizza next time. We each did a wine flight with our meal which was a great way to get acquainted with their wines. Only disappointment was no gluten free pasta option (although they do offer a gluten free pizza crust).
   

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6. I

   Irene

   VIP

   San Francisco

   61 reviews

   5.0

   61 reviews

   Dined on February 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrating Chinese New Year at Domenico’s was nothing shy of exceptional. The menu hit all the spots and every wine pairing complimented each course. A full house on a very blustery evening put smiles and laughter on the guests enjoying the warm atmosphere, tasty meal, and friendly staff. A wonderful and memorable experience. Thank you !
   

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7. J

   Jaime

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My best friend and I came here for dinner. It was a great night, with great service and delicious food! The bottle of chardonnay was excellent:) The recommended dessert was fantastic! We haven't been here for a while, but glad we chose to do our night out here.
   

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8. T

   Travis

   Portland

   5 reviews

   5.0

   5 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Overall great food and service. Would recommend!!
   

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9. J

   Julian

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and varietal selection! Great spot for a local winery experience with an option for great food.
   

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10. V

    Vimal

    VIP

    Atlanta

    7 reviews

    5.0

    7 reviews

    Dined on January 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Good ambiance and nice service combined with some really delicious food.
    

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