Double Cut Steak House - Wisconsin Dells

Review summary

1. OT

   OpenTable Diner

   Chicago

   6 reviews

   4.0

   6 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   Appetizers were average but drinks and steak were phenomenal. Our waitress did a great job for the cards she was dealt. They’re clearly understaffed. Regardless, I’ll dine there anytime I’m in the Wisconsin Dells.
   

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2. OT

   OpenTable Diner

   Chicago

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The service was really slow and food was overcooked. Scallops were inedible.
   

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3. N

   Nataliia

   Milwaukee

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   The service was excellent—that’s about it. As a European guest, I was very surprised to see anchovies in the Caesar salad. I asked to have them replaced with something else (chicken, shrimp), and they agreed, which was nice. But the salad itself for $30 was awful. A measly four shrimp, which cost an extra $16, and to top it off, they still added the anchovies I asked to be removed. I completely lost my appetite. To make things worse, my mood was already ruined before we even started. Someone before us had sat at our table and dropped some butter, which wasn’t cleaned up before we arrived. I stepped in it, slipped, and hit the table hard.
   

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4. L

   Lauren

   Milwaukee

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   A bit of a disappointment for multiple reasons. I found the food average at best, and too expensive for what is was. The steak was like any other my family has grilled at home with just a seasoning slapped on it. Garlic mashed potatoes were like any other. Truffle fries were cold. And the side of grilled asparagus is only four pieces, but you’re gonna charge about $8 for it? A bit steep for everything but I guess I shouldn’t be surprised. Also, the amount of tables shoved into this small joint makes it so difficult to walk around without bumping into chairs and overhearing other conversations nearby. It is very noisy, especially with little kids running around. I guess I was hoping since this was a fancier place to eat at the hotel, it wouldn’t be so chaotic. Lastly, when I made reservations online, the site asked if this was a special occasion. I marked that it was a birthday for triplets, and in the special requests/comments section, I asked for a piece of chocolate cake to be served at the table with a special message. That didn’t happen. Our server wasn’t even aware it was a birthday dinner. Like, not a big deal, but if you’re gonna have an option to mark a special occasion and add comments, at least look at them? Otherwise, really what is the point of having those fill-ins on the site? Like I said, just a disappointment. We probably won’t go back to this restaurant if we ever visit the hotel again.
   

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5. B

   Becky

   VIP

   Milwaukee

   13 reviews

   4.0

   13 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   We have usually loved our dinners at Double Cut but unfortunately the food was not the best this time around. We ordered a lot of sushi and it was just okay and we remember loving it the last time we had it. Our ribeye was also chewy unfortunately. We we’re disappointed with the food this time around.
   

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6. C

   Carrie

   VIP

   Milwaukee

   3 reviews

   2.0

   3 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   The tomahawk steak was not cooked to my liking twice and the management did nothing about it the steak was cooked all sliced up and when it was brought out first time well done second time it was not juicy the server acknowledged it and didn’t offer any and this was my birthday dinner
   

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7. D

   Donald

   Milwaukee

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The service and drinks were very good. The atmosphere was great. I was however disappointed in the steak. I don't know if it was the cook or the cut. I just didn't think it should have been as tough as it was.
   

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8. M

   Mark

   Milwaukee

   1 review

   5.0

   1 review

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Easily one of the best steakhouses I’ve ever been to. The food is incredible and the ambiance is tasteful and classy. I’ve always had incredible servers and the bar staff can make nearly anything. Goes well with an evening at the piano bar next door. For drinks, the smoked old fashioned and the signature manhattan are a must try.
   

   Double Cut Steak House - Wisconsin DellsResponded 7 days ago

   Thank you for sharing your feedback with us. We hope to see you again soon!
   

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9. M

   Mark

   Minneapolis

   4 reviews

   4.0

   4 reviews

   Dined on February 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   The food never disappoints at Double Cut - I hosted a business dinner to demonstrate appreciation to a customer - there were 8 of us. Service was very slow even though the restaurant was only moderately busy. We waited at least 10 minutes after being seated before we were attended to with servings of water. We waited an additional several minutes for the server to take our drinks and appetizer order. A fair portion of our appetizer came to the table very burned so we had to ask for replacements to the outward astonishment of our server. She pleasantly had the burned food replaced. Our dinners were delicious and nicely presented. The food quality at this restaurant is consistently very good. In the past I found the service to be quite good so this evening's events were disappointing and detracted from the nice food we enjoyed.
   

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10. T

    Tim

    Unspecified

    1 review

    4.0

    1 review

    Dined on February 26, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Great service waiter was awesome. Liked very much the dark ambience for late night dinner.
    

    Double Cut Steak House - Wisconsin DellsResponded 7 days ago

    Thank you for sharing your feedback with us. We hope to see you again soon!
    

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