Earls Kitchen + Bar - 170th Street - Edmonton

Review summary

1. C

   Chantelle VIP

   Edmonton10 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and the food was so yummy !! Thank you.
   

   Earls Kitchen + Bar - 170th Street - EdmontonResponded on February 28, 2025

   Hi Chantelle, Thanks so much for leaving us the great review! We look forward to hosting you again at our location in the near future. Sincerely, Renny Castellanos-Arce - Guest Experience Manager
   

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2. H

   Heather

   Edmonton1 review

   5.0

   Dined on February 19, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   While I admit it’s been a minute since my last visit to Earls - I was less than excited about the menu. I did miss some of the old staples at Earls. The ambience and decor was lovely and our waitress was great. Staff were attentive. My food was okay but not to the level that I have grown to expect from Earls. My guest’s sandwich and fries were also “just okay”. We did have the new mango coconut mock tail which I do recommend and it will be something to enjoy on warmer days. I will be back and will try some other items on the new menu
   

   Earls Kitchen + Bar - 170th Street - EdmontonResponded on February 23, 2025

   Hi Heather, Thank you for taking the time to share your feedback with us. Although I am happy to hear you enjoyed the service from our team, I am disappointed to hear some of your favourite menu items are no longer available and the food you received was not a representation of the standard you remember from us. Please reach out to me directly the next you visit at ehoward@earls.ca. I would appreciate the opportunity to check in on your experience and ensure your next visit is seamless. We look forward to seeing you again soon.
   

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3. N

   Nas

   Edmonton1 review

   2.0

   Dined on February 19, 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 1

   Food was great Server was “nice” had to ask for refills we were there for about 2.5hrs and she only came to drop off food and ask if we were done at that point we asked for a refill for Diet Coke that was empty for about 30 mins. As for ambiance there was a dog in there. I don’t know if it was a service dog but usually they don’t jump on the table and I did find it weird that a restaurant would allow pets in with customers having allergies. I was shocked and wanted to ask to move cause I do have bad allergies to both cats and dogs. I just didn’t want it to turn into a situation or embarrassing for the person I was with.
   

   Earls Kitchen + Bar - 170th Street - EdmontonResponded on February 20, 2025

   Hi Nas, Thank you for your feedback—we’re glad you enjoyed the food, but we’re sorry to hear that the service didn’t meet your expectations. We appreciate you bringing this to our attention and would love the opportunity to make things right. Please feel free to reach to me at renny.castellanosarce@earls.ca, so we can discuss your experience further. Sincerely, Renny Castellanos-Arce - Guest Experience Manager
   

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4. D

   Denise

   Edmonton1 review

   5.0

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a reservation that could not be fulfilled, and once they realized that the lady at the front counter and the manager and Josh our server made the frustration melt away with such amazing kindness and attention to us and found us another table. This type of service is hard to find. We will definitely return to this location. Thank you!
   

   Earls Kitchen + Bar - 170th Street - EdmontonResponded on January 30, 2025

   Hi Denise, Thanks so much for leaving us the great review! We are so encouraged by your kind words and that we could make your experince one to remember! We look forward to hosting you again at our location in the near future. Sincerely, Renny Castellanos-Arce - Guest Experience Manager
   

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5. L

   Liz VIP

   Edmonton7 reviews

   3.0

   Dined on January 22, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Was okay overall. The food was decent, though nothing particularly stood out in terms of flavor or presentation. The service was fine, but not especially attentive or memorable. The atmosphere was pleasant enough, but it didn’t leave a lasting impression. Not place I’d go out of my way to visit again
   

   Earls Kitchen + Bar - 170th Street - EdmontonResponded on January 27, 2025

   Hi Liz, Thank you for your feedback. I’m sorry to hear we didn’t meet our high standards during your visit. We strive for flavourful dishes and attentive service, and it’s disappointing to learn we fell short. Please reach out to me at renny.castellanosarce@earls.ca; I’d love to discuss further and potentially make it up to you. Sincerely, Renny Castellanos-Arce - Guest Experience Manager
   

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6. D

   Donna

   Edmonton4 reviews

   3.0

   Dined on January 15, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Had no flavor. Chicken was dry. Service was poor. Waitress never came over to check how food was. A person at our table had ribs and chicken. Chicken came out after the ribs were eaten.
   

   Earls Kitchen + Bar - 170th Street - EdmontonResponded on January 17, 2025

   Hi Donna, Thank you for your feedback. I’m sorry to hear we didn’t meet our high standards during your visit. We strive for flavourful dishes and attentive service, and it’s disappointing to learn we fell short. Please reach out to me at renny.castellanosarce@earls.ca; I’d love to discuss further and potentially make it up to you. Sincerely, Renny Castellanos-Arce - Guest Experience Manager
   

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7. A

   Alvin

   Edmonton2 reviews

   5.0

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was great. Good food and service. Will definitely be back.
   

   Earls Kitchen + Bar - 170th Street - EdmontonResponded on January 15, 2025

   Hi Alvin, Thanks so much for leaving us the great review! We look forward to hosting you again at our location in the near future. Sincerely, Andrew O'Reilly - General Manager
   

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8. M

   Michele

   Edmonton1 review

   5.0

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Met here for brunch and to plan a spring trip with a couple of friends. Service was terrific and the food delicious. They let us sit and chat after our meal which we really appreciated!
   

   Earls Kitchen + Bar - 170th Street - EdmontonResponded on January 8, 2025

   Hi Michele, Thanks so much for leaving us the great review! We look forward to hosting you again at our location in the near future. Sincerely, Andrew O'Reilly - General Manager
   

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9. A

   Aaron

   Edmonton2 reviews

   5.0

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was fantastic. The pizza was top notch. Great flavour and perfect crust, and the wings were delicious. Got the salt and pepper wings and they werent too overpowering. The hostess was quite nice as well. All out great experience.
   

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10. K

    Kim

    Edmonton6 reviews

    3.0

    Dined on January 2, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    I found that the delivery of our food was a bit on the slow side. Our waitress was sweet but obviously new which was good for her as it was not busy.
    

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