Earls Kitchen + Bar - Assembly Row

Review summary

1. JS

   JohnS

   VIP

   Greater Boston

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   The service has always been great and the decor is also nice but the music is too loud. When it's hard to talk it's too loud. Also, the food is a tad too expensive. $25 for a veggie burger? That just came with a side of fries? Not great.
   

   Earls Kitchen + Bar - Assembly RowResponded today

   Hi John! Thank you for taking the time to share your feedback with us. We're glad to hear that our service and decor met your expectations. However, we're sorry to hear that the noise level from the music and the cost of our food didn't. We always aim to provide a comfortable dining experience for our guests, and your feedback helps us to understand where we can improve. We appreciate your honesty and we hope to have the opportunity to serve you again and provide a more enjoyable experience. Best regards, The Management Team
   

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2. C

   Christopher

   Greater Boston

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Alessandra was fantastic. Food was great and drinks were great
   

   Earls Kitchen + Bar - Assembly RowResponded 2 days ago

   Thanks for the review, Christopher! We're thrilled to hear that you enjoyed your experience at Earls Kitchen + Bar - Assembly Row. It's great to know that our food and drinks met your expectations. We appreciate your feedback and look forward to serving you again soon! Best, The Management Team
   

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3. C

   Cheryl

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on January 12, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Savannah was a fabulous server. She’s and asset to you organization.
   

   Earls Kitchen + Bar - Assembly RowResponded on January 13, 2025

   Hello Cheryl! Thank you so much for the review! We're thrilled to hear that you had a fantastic experience at Earls Kitchen + Bar - Assembly Row. Our team always strives to provide the best service, and we're glad that Savannah's efforts made a positive impact on your visit. We appreciate your feedback and look forward to serving you again soon! Cheers, Earls Management Team
   

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4. S

   Sheri

   Greater Boston

   1 review

   5.0

   1 review

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect. Everything. Olivia was awesome!! Will definitely return and recommend.
   

   Earls Kitchen + Bar - Assembly RowResponded 3 days ago

   Hi Sheri! We're over the moon to hear that you had a fantastic experience at Earls Kitchen + Bar - Assembly Row! It's wonderful to know that everything from our service to our food was up to your expectations. Your kind words have truly made our day and we can't wait to welcome you back soon. Thank you for the high recommendation and we can't wait to serve you again soon! Best, Earls Management Team
   

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5. g

   genny

   VIP

   Greater Boston

   3 reviews

   2.0

   3 reviews

   Dined on January 4, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Poorly cooked salmon and burger! Food definitely not worth the cost. Server was great though!
   

   Earls Kitchen + Bar - Assembly RowResponded today

   Thanks for visiting us, Genny! We're truly sorry to hear that you were disappointed with our salmon and burger. At Earls Kitchen + Bar - Assembly Row, we strive to provide excellent food and service, and it's disheartening to know that we fell short this time. We're glad to hear that our server was able to provide you with a positive experience despite this. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future. If you have any questions or concerns, please feel free to message me at kaitlyn.levine@earls.ca Best regards, Earls Management Team
   

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6. T

   Tommy

   Greater Boston

   6 reviews

   2.0

   6 reviews

   Dined on January 4, 2025

   1. Overall 2
   2. Food 5
   3. Service 4
   4. Ambience 5

   We were rushed right after getting our appetizers our meal came and as soon as we finished our last bite we got the check.
   

   Earls Kitchen + Bar - Assembly RowResponded on January 6, 2025

   Thanks for the review, Tommy! We're thrilled to hear that you enjoyed your meal and the service at Earls Kitchen + Bar - Assembly Row. We apologize if you felt rushed, and we're always looking to improve our dining experience for our guests. We appreciate your feedback and look forward to serving you again soon.
   

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7. R

   Risa

   New York City

   3 reviews

   3.0

   3 reviews

   Dined on January 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   We enjoyed the space and had a lovely waitress. I didn’t know they made steaks so small! We got steak frites…., lots of fries, several pieces of lettuce which was described as salad, and a steak the size of a child’s mitten. Not a great value!
   

   Earls Kitchen + Bar - Assembly RowResponded on January 7, 2025

   Hello Risa, Thank you for your feedback and for choosing Earls Kitchen + Bar - Assembly Row. We're glad you enjoyed our space and service. We apologize if the steak size didn't meet your expectations. We appreciate your comments and will take them into account as we continually strive to improve our offerings. We hope to see you again soon for a better experience. Best, The Management Team
   

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8. L

   Laura

   VIP

   Greater Boston

   20 reviews

   4.0

   20 reviews

   Dined on January 1, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy Earl's, from the street corn dip to the new Korean sticky ribs to the blackened chicken with warm potato salad and cole slaw! All yummy! We had excellent service for our early New Year's Eve celebration!
   

   Earls Kitchen + Bar - Assembly RowResponded on January 6, 2025

   Hello Laura, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our new Korean sticky ribs and blackened chicken, and that our service met your expectations for your early New Year's Eve celebration. We're glad you love our street corn dip and we'll continue to serve you with the same love. We can't wait to welcome you back to Earls Kitchen + Bar - Assembly Row soon! Best, Earls Kitchen + Bar - Assembly Row Management Team
   

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9. G

   Gwendolyn

   VIP

   Greater Boston

   9 reviews

   5.0

   9 reviews

   Dined on December 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This Earl location has beautiful decor, 3 hours of parking in the garage and an excellent staff.
   

   Earls Kitchen + Bar - Assembly RowResponded on January 6, 2025

   Hi Gwendolyn, We're thrilled to hear that you enjoyed your experience at Earls Kitchen + Bar - Assembly Row! It's wonderful to know that our decor, parking, and staff made a positive impression on you. We strive to provide an exceptional dining experience and your kind words truly mean a lot to us. Thank you for your high ratings and for taking the time to share your experience. We look forward to welcoming you back soon! Best, The Management Team
   

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10. a

    arze

    VIP

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on December 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everyone at Earl’s is amazing. My mother and I go there all the time and it’s because the staff is so friendly and the food is great every time. Earl’s is my favorite restaurant by far.
    

    Earls Kitchen + Bar - Assembly RowResponded on December 30, 2024

    Hey Arze! Thank you so much for your kind words! We're thrilled to hear that Earls Kitchen + Bar - Assembly Row is your go-to spot for dining with your mom. It's fantastic to know that our friendly staff and delicious food consistently meet your expectations. We're so grateful for your support and look forward to serving you again soon. Best, The Management Team
    

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