Earls Kitchen + Bar - Campus Towers - Edmonton

Review summary

1. A

   Abby

   Edmonton

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! We had a 3:30 pm reservation in the Dining room section and our server (i wish i remembered her name) was extremely sweet, funny, helpful and kind and made our experience amazing! Thanks for a great meal, Earls!
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded 1 day ago

   Hi Abby, Thank you for the glowing 5-star review! We're so glad to hear you had an amazing experience, and we’ll be sure to let Emily know how much you appreciated her sweetness, humor, and kindness. She truly embodies the kind of service we strive for. We can’t wait to welcome you back for another great meal. Thanks for choosing Earls!
   

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2. I

   Irene

   Edmonton

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was a great experience overall, as always. Thank you.
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded 2 days ago

   Hi Irene, Thank you for your kind words and for taking the time to leave a review! We’re so glad to hear you had a great experience. Out of curiosity, was there anything we could have done to make it a 5-star visit? We’d love to know how we can make your next experience even better. Looking forward to welcoming you back soon!
   

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3. C

   Chantelle

   Edmonton

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the peppercorn steak and my daughter had the truffle tortellini with steak. Both meals were delicious and steaks were grilled to perfection. Staff were cheerful and service was excellent. Place was packed full on a Tuesday night, so we were thankful for our reservation. Would highly recommend!
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded 2 days ago

   Hi Chantelle, Thank you so much for the amazing 5-star review! We're thrilled to hear you and your daughter loved the peppercorn steak and truffle tortellini with steak—grilled to perfection is exactly what we aim for! It’s wonderful to know our cheerful staff and excellent service made your visit even better. We’re so glad you had a reservation to enjoy a packed Tuesday night with us. Your recommendation means the world, and we can’t wait to welcome you back again soon!
   

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4. M

   Melinda

   Edmonton

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Just ok. Good was excellent, service was average at best. It was busy, but we felt ignored at the end… asked for more coffee that never came.
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded 4 days ago

   Hi Melinda, Thank you for sharing your feedback. While we’re glad to hear you enjoyed the food, we’re sorry the service fell short of your expectations. Feeling ignored, especially when it comes to something as simple as coffee, is not the experience we strive to provide, even during busy times. Your comments are important to us, and we’ll be addressing this with our team to ensure better attention to all our guests. We hope you’ll consider giving us another chance to provide the exceptional service you deserve!
   

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5. J

   Justin

   Edmonton

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Cobb salad and Cesar salad both had something with the salad dressing. Cajun chicken was good but way too much dressing and tasted like truffle oil. That threw off the meal big time
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded 5 days ago

   Hi Justin, Thank you for your feedback. We're sorry to hear the salad dressings didn’t hit the mark and impacted your overall meal. We appreciate your honesty, as it helps us identify areas where we can improve. We're glad you enjoyed the Cajun chicken, but we’ll definitely pass your comments about the dressing and flavor balance to our kitchen team. We hope you’ll give us another chance to deliver a better experience next time!
   

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6. W

   Warren

   Edmonton

   11 reviews

   4.0

   11 reviews

   Dined on December 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We took our group for a holiday lunch to our local Earl's. The menu changes frequently and has a nice variety of stuff for everyone. I am gluten intolerant and they deal with that well. They make good cocktails too if you want one! Our servers were very good with our group of 10. Nice lunch.
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded on December 11, 2024

   Hi Warren, thank you for taking the time to review with us. We are happy to hear that you and your group enjoyed your time with us, and that we were able to help with your dietary needs. If you have any feedback on how we could have received a 5 star rating from you, that would be very much appreciated. We always hope to deliver the best experiences, so all the feedback helps. Hoping to have you back with us again soon. Thank you again.
   

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7. D

   David

   Edmonton

   31 reviews

   5.0

   31 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner with friend before a concert. Earls is a great choice. Good selection/choices on the menu. I had my go to the Santa Fe Chicken Salad. Tasty. Healthy. Excellent dinner.
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded on December 10, 2024

   Hi David, Thank you so much for the 5-star review! We're thrilled to hear you enjoyed your go-to Santa Fe Chicken Salad—tasty and healthy is always a winning combo! We're glad you chose us for your pre-concert dinner and hope the evening was as excellent as your meal. Looking forward to welcoming you back soon!
   

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8. J

   James

   Edmonton

   1 review

   2.0

   1 review

   Dined on December 7, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   I was disappointed with my recent visit. The restaurant is overpriced for the quality of the meal—nothing special about the food to justify the high cost. The service was also lacking; our waitress seemed unsure when we asked questions about the menu and didn’t appear very confident in her answers. Overall, it felt like we didn’t get good value for what we paid. Unfortunately, I wouldn’t recommend it.
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded on December 9, 2024

   Hi James, my name is Taylor and I am the General Manager. I am sorry this is the type of experience you had with us. I would appreciate the opportunity to speak with you directly and to make things right. If you could please email me directly at tyakabuski@earls.ca , that would be great. Thank you for taking the time to share your feedback, as this will help better us for future visits. Hoping to hear from you soon. Thank you.
   

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9. R

   Rhonda

   Edmonton

   5 reviews

   4.0

   5 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a wonderful dinner at Earls, thanks to our server. I missed getting her name, but her energy, care and personality made our dinner even better. She gave such wonderful service that I hope management can find who she is and give her the credit she deserves. Thank you to her for a wonderful evening!!
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded on December 7, 2024

   Hi Rhonda, Thank you for sharing your lovely feedback! We're so glad to hear you had a wonderful dinner and that Risa provided such exceptional service—she’ll be thrilled to hear your kind words! If there's anything we could have done to make your experience a perfect 5 stars, we'd love to hear your thoughts. Your input helps us ensure every visit is absolutely perfect.
   

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10. W

    Wendy

    Edmonton

    9 reviews

    4.0

    9 reviews

    Dined on December 6, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    We were going to the ballet, and it was a little tight time wise getting there on time. Otherwise everything was excellent.
    

    Earls Kitchen + Bar - Campus Towers - EdmontonResponded on December 6, 2024

    Hi Wendy, Thank you for your review! We're so glad to hear that you had an excellent experience overall. We always strive to make sure our guests feel relaxed and accommodated, especially when on a tight schedule. If there's anything we could have done to make it a perfect 5-star experience, we’d love to hear your thoughts. Your feedback helps us improve and provide the best service possible.
    

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