Earls Kitchen + Bar - Langley

Review summary

1. S

   Shawn

   Vancouver

   2 reviews

   3.0

   2 reviews

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   I go to Earl’s Langley often and have always had great experiences. Last night was the worst service I’ve received there, and one of the worst I’ve had anywhere in a long time. We ordered appetizers fairly quickly when we sat down, as everyone was quite hungry. We ate the appy’s and drank the water, and both sat empty for close to 20 minutes. The waitresses the table next to us actually asked and then refilled our water. When we finally ordered, I felt the food took longer than it should to come out, (though I am irritated by this point and maybe due to that everything seemed to be a long time now). After we were done eating we sat for a while as I wanted a container to take the rest of my food, and get the bill. My starting point is 20% for a tip, I ended up leaving 15%, and still felt that was too high. The food was great though, as i usually find it is. I realize that they might have been a little busy when we first arrived with it being Family Day, but within 1/2 hour or so people were clearing out. The restaurant was almost empty by the time we left 1.5 hours later. B
   

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2. S

   Scott

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Carly was an amazing server!!! She made us feel like VIPs
   

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3. S

   Shanalisa

   Vancouver

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had such a wonderful experience on Valentines Day. My boyfriend and I got the best service by our amazing server and the manager would stop by and check in. Felt very taken care of for a busy night. Thank you for a great Valentine’s Day!
   

   Earls Kitchen + Bar - LangleyResponded 2 days ago

   Hi Shanalisa! Thank you so much for taking the time to write us a review on your visit with us. I am so glad you enjoyed your experience. We look forward to hosting you again soon, Megan Kerfoot, Guest Experience Manager
   

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4. F

   Falyn

   Unspecified

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated a lovely Valentines Day double date, The food came fast! It was delicious, drinks were amazing! our first time at Earls did not disappoint.
   

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   Earls Kitchen + Bar - LangleyResponded 2 days ago

   Hi Falyn! Thank you so much for taking the time to write us a review on your visit with us. I am glad you enjoyed your experience. I have noted your comments and will be sure to pass it along to the team. If you have any additional comments or feedback for us, Please don’t hesitate to email me at - Megan.kerfoot@earls.ca Megan Kerfoot, Guest Experience Manager
   

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5. A

   Amanda

   Unspecified

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Was a pleasant experience going there for Valentine's Day with my BF! The ambiance was very nice , the candles, the thank you card, etc! Our issues where with the One waitress and didn't catch her name unfortunately. She was very impersonal, if u asked for a napkin it was thrown down at the table, asked about drinks as I'm a coolers girl and Earls doesn't have coolers and she was quite rude responding what they didn't have in stock! Ordered a medium peppercorn steak and came quite well done. Didn't complain just ate it as we had movie plans so no time to wait for a new one so that's on me for not saying anything. Overall it had nice potential and all other staff were super accommodating and pleasant!
   

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6. J

   JEFF

   Vancouver

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was great experience during valentine's. Be back for sure.
   

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7. J

   Joanne

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Visited Earls for their Valentine special (3 course menu @ $68 per person). The servings were generous and we were so full after! The food was so flavourful, beautifully presented and delicious. Our server was super kind and helpful, great customer service in helping us move tables as well. Would recommend others to visit.
   

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   Earls Kitchen + Bar - LangleyResponded 2 days ago

   Hi Joanne! Thank you so much for taking the time to write us a review on your visit with us. I am so glad you enjoyed your experience. We look forward to hosting you again soon, For any future reservations feel free to email me at megan.kerfoot@earls.ca Megan Kerfoot, Guest Experience Manager
   

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8. A

   Anna

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Nikita was wonderful and had great recommendations for food. 10/10
   

   Earls Kitchen + Bar - LangleyResponded 2 days ago

   Hi Anna! Thank you so much for taking the time to write us a review on your visit with us. I am so glad you enjoyed your experience. We look forward to hosting you again soon, Megan Kerfoot, Guest Experience Manager
   

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9. K

   Kristina

   VIP

   Toronto

   66 reviews

   4.0

   66 reviews

   Dined on February 10, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Got in just before Happy Hour and enjoyed a Sangria, with a few tuna tacos and a sushi roll. Overall the food was good, as usual. Service started slow, and despite one hiccup which was resolved, service was good as well.
   

   Earls Kitchen + Bar - LangleyResponded 5 days ago

   Hello Kristina! Thank you so much for taking the time to write us a review on your visit with us. I am glad you enjoyed your experience. I have noted your comments and will be sure to pass it along to the team. If you have any additional comments or feedback for us, Please don’t hesitate to email me at - Megan.kerfoot@earls.ca Megan Kerfoot, Guest Experience Manager
   

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10. R

    Ron

    Vancouver

    8 reviews

    5.0

    8 reviews

    Dined on February 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Wonderful evening made better by great service. Consistently good.
    

    Earls Kitchen + Bar - LangleyResponded 5 days ago

    Hi Ron! Thank you so much for taking the time to write us a review on your visit with us. I am so glad you enjoyed your experience. We look forward to hosting you again soon, Megan Kerfoot, Guest Experience Manager
    

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