Earls Kitchen + Bar - Assembly Row

Review summary

1. D

   Daniel

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bridget was awesome! She made our experience so memorable and amazing.
   

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2. A

   Arturo

   Greater Boston

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   1st out of 5th time we’ve been here and it kinda sucked. 20-30min to get still water. Guacamole was brown on the 2nd request with no salt. Out of vegan food for my girlfriend. Sever did their best. It’s out of their control. But overall it was not able to deliver tonight. We can usually count on this place, but not tonight. Like they say, it’s the bad times that stick out.
   

   Earls Kitchen + Bar - Assembly RowResponded 3 days ago

   Hello Arturo, Thank you for taking the time to write us a review on OpenTable. I'm so sorry to hear the food quality was less than perfect, on top of that, having one of our main vegan options out of stock. Unfortunately, the supplier we get the patties from was out of stock; regardless, this should never be an issue. I see that you frequent us quite often, and I truly appreciate it. I would love to take care of your next experience whenever you decide to come in next. My email is gpapove@earls.ca, and my phone number is 305-989-1844. I look forward to meeting you. Kind regards-Gerry Papove-General Manager
   

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3. N

   Nick

   VIP

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Earl’s is always a great take! Great food, great service and great atmosphere.
   

   Earls Kitchen + Bar - Assembly RowResponded 5 days ago

   Thanks for the feedback, Nick! We're thrilled to hear that you enjoyed your experience at Earls Kitchen + Bar - Assembly Row. It's wonderful to know that our food, service, and atmosphere met your expectations. We strive to provide our guests with the best dining experience possible. We appreciate your support and look forward to welcoming you back soon!
   

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4. Y

   Yuka

   VIP

   Greater Boston

   6 reviews

   1.0

   6 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Our waitress kept forgetting items we’d asked for and made multiple mistakes on our order. For the steak and sushi for $30, she asked us what kind of steak we wanted (the menu does not specify what the actual 4oz cut is) and upsold us
   

   Earls Kitchen + Bar - Assembly RowResponded 1 day ago

   Hello Yuka, We're truly sorry to hear about your experience at Earls Kitchen + Bar - Assembly Row. It's clear that we fell short in meeting your expectations, especially with regards to the service and food. We always strive to provide our guests with a memorable experience, and it seems we missed the mark during your visit. We appreciate your feedback and will definitely use it to improve. We hope you'll give us another chance to serve you better in the future, if you would like please reach out to kaitlyn.levine@earls.ca. Best regards, Earls Management Team
   

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5. K

   Ken

   VIP

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Continued great experience. Our server Savannah was very attentive and personable. We will be back!
   

   Earls Kitchen + Bar - Assembly RowResponded 1 day ago

   Thanks for visiting us, Ken! We're thrilled to hear that you had a great experience at Earls Kitchen + Bar - Assembly Row. Your kind words about our attentive and personable service are greatly appreciated. We're looking forward to welcoming you back soon! Cheers, Earls Management Team
   

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6. G

   Gabbi

   Greater Boston

   1 review

   5.0

   1 review

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 experience. Great food, great people, great vibes
   

   Earls Kitchen + Bar - Assembly RowResponded 1 day ago

   Thanks for the feedback, Gabbi! We're thrilled to hear that you had a 10/10 experience at Earls Kitchen + Bar - Assembly Row. It's wonderful to know that you enjoyed our food, people, and vibes. We strive to provide a memorable experience for all our guests and your kind words are a testament to our efforts. We look forward to welcoming you back soon! Cheers, Earls Management Team
   

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7. G

   Gerald

   Greater Boston

   1 review

   5.0

   1 review

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Katie and Erik were both phenomenal! Drink recommendations were are on par and they were having fun at the same time.
   

   Earls Kitchen + Bar - Assembly RowResponded on February 21, 2025

   Hello! Thank you for taking the time to write us a review regarding your last experience with us. We are thrilled we were able to meet all of your needs and expectations. We hope to see you again soon in the near future. Kind regards,
   

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8. K

   Kaitlyn

   Greater Boston

   1 review

   5.0

   1 review

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was fabulous! Will be back again very soon!
   

   Earls Kitchen + Bar - Assembly RowResponded on February 20, 2025

   Hello Kaitlyn, Thank you for the fantastic review! We're thrilled to hear that you enjoyed our food and service. It's always our goal to provide a wonderful dining experience for our guests. We're looking forward to your return visit. Your support means a lot to us! Best, The Management Team
   

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9. J

   Jose

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An absolute amazing experience from the food to the service. Loved the ambiance very elegant yet urban. Definitely recommend if you’re looking for good eats and great service.
   

   Earls Kitchen + Bar - Assembly RowResponded on February 20, 2025

   Hey Jose, We're absolutely thrilled to hear about your wonderful experience at Earls Kitchen + Bar - Assembly Row! It's fantastic to know that you loved our food, service, and ambiance. We strive to provide a balance of sophistication and urbanity, and it's always rewarding to hear when we've succeeded. Your high recommendation means a lot to us. We can't wait to welcome you back for another excellent dining experience. Best, The Management Team
   

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10. A

    Ailis

    Unspecified

    1 review

    5.0

    1 review

    Dined on February 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food and drinks were incredible. Fresh and delicious. I also appreciated the staff as they were extremely attentive. The manager Gerry and the head chef Nick stopped by and made sure our group was perfect. Overall, couldn’t have had a better experience.
    

    Earls Kitchen + Bar - Assembly RowResponded on February 20, 2025

    Hi Ailis, We're thrilled to hear that you had an incredible experience at Earls Kitchen + Bar - Assembly Row! It's wonderful to know that our food, drinks, and staff made a positive impression on you. We always aim to provide attentive service and delicious food, so your kind words are truly appreciated. Thank you for choosing us for your group dinner. We look forward to serving you again soon. Best, The Management Team
    

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