Earls Kitchen + Bar - Square One

Review summary

1. N

   Nikita

   Toronto

   5 reviews

   4.0

   5 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Waitress was accommodating and knowledgeable with the menu
   

   Earls Kitchen + Bar - Square OneResponded 2 days ago

   Hi Nikita! Thank you for taking the time to leave us a review for our team at Earls Square One. We're glad to hear that your server was accommodating and knowledgeable about the menu. Our team is always looking to improve and would love to know how we could turn your 4 star into 5! Any insight would be greatly appreciated and can be emailed to elizabeth.leeabbey@earls.ca. Thanks again and have a wonderful day! Elizabeth Lee-Abbey, Guest Experience Manager
   

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2. C

   Cindy

   Exclusive

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great, prices were fair, carbonated water from a machine for 5.00 unacceptable, music way way to loud. When I looked around and most people in my area was 45+it looked like everyone was struggling to have a conversation and hear what there friends were saying. If I had a young child I would not subject their hearing to the way to loud music. I don't think that people with anxiety would be able to eat in this type of loud environment.
   

   Earls Kitchen + Bar - Square OneResponded 2 days ago

   Hi Cindy, Thank you for sharing your most recent visit with us at our location. We're glad you enjoyed the food! We appreciate your feedback regarding the volume of our music and the pricing of our carbonated water. We sincerely apologize that these aspects impacted your dining experience. Your comfort and enjoyment are very important to us, and we'll take your comments into consideration as we work on improving our guest experience. We hope you'll give us another chance to provide you with a perfect visit. If you are interested, please feel free to reach out directly to me at elizabeth.leeabbey@earls.ca, and I would be happy to assist you with the booking. Elizabeth Lee-Abbey, Guest Experience Manager
   

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3. M

   Martha

   Unspecified

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 3

   When I booked, it specifically asked me if there was a special occasion we were celebrating, I picked a Birthday and neither dessert nor anything to celebrate a special occasion was mentioned. I was very disappointed, that was the reason we l chose Earl's, for a birthday.
   

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4. M

   Maria

   Toronto

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ethan was friendly, helpful and patient. Awesome experience!
   

   Earls Kitchen + Bar - Square OneResponded 2 days ago

   Hi Maria! Thank you for taking the time to leave us a review for our team at Earls Square One. We're happy to hear that you had an awesome experience with your server. We noticed that you left us 4 stars, and as our team is always looking to improve we'd love to know how we could turn your 4 star into 5! Any insight would be greatly appreciated and can be emailed to elizabeth.leeabbey@earls.ca. Thanks again and have a wonderful day! Elizabeth Lee-Abbey, Guest Experience Manager
   

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5. B

   Bianca

   VIP

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Earl’s is my friend & I go to spot, but the service at this particular Earl’s was impeccable!!! We’ll definitely be back again soon.
   

   Earls Kitchen + Bar - Square OneResponded 2 days ago

   Hi Bianca! Thank you for taking the time to leave a 5-star review for our team at Earls Square One! We're thrilled to hear you enjoyed your experience with us, appreciate the kind words, and will make sure to pass this message along to the rest of the team. We wish you a wonderful day and hope to welcome you back soon! Elizabeth Lee-Abbey, Guest Experience Manager
   

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6. G

   Gord

   VIP

   Toronto

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again great service and food quality. Earls is one of my favorite places for business lunches. Jacqueline is a super server and does a great job!
   

   Earls Kitchen + Bar - Square OneResponded 5 days ago

   Hi Gord! Thank you for taking the time to leave a 5-star review for our team at Earls Square One! We're thrilled to hear you enjoyed your experience with us, appreciate the kind words, and will make sure to pass this message along to Jacqueline and the rest of the team. We wish you a wonderful day and hope to welcome you back soon! Elizabeth Lee-Abbey, Guest Experience Manager
   

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7. L

   Linda

   VIP

   Toronto

   29 reviews

   4.0

   29 reviews

   Dined on February 18, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   I would definitely recommend this restaurant we throughly enjoyed our lunch and the food was very good
   

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8. S

   Stacey

   Toronto

   9 reviews

   4.0

   9 reviews

   Dined on February 17, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Overall, we had a great experience at Earl's on a busy Family Day weekend. Our server was excellent and we were all pleased with their Brunch menu. The quality of the food in one word was delicious!
   

   Earls Kitchen + Bar - Square OneResponded 2 days ago

   Hi Stacey! Thank you so much for taking the time to leave us a review for our location. We're delighted to hear that you enjoyed your visit with us, and appreciate the kind words on our brunch menu. Our team is thrilled to know your server provided excellent service and helped make your dining experience memorable. We'd also love to hear your thoughts on how we could turn your 4-star experience into a 5-star one. Any insight would be greatly appreciated and can be emailed to elizabeth.leeabbey@earls.ca. Thanks again and have a wonderful day! Elizabeth Lee-Abbey, Guest Experience Manager
   

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9. C

   Cindy

   VIP

   Toronto

   15 reviews

   5.0

   15 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Valentine’s Day dinner was great! Front desk hostesses very extremely welcoming and organized. Cassidy was our server and she was great! Very mindful of our needs. We had the spinach dip as an appetizer and chicken and ribs as our main X2. Really enjoy dining at Earl’s - very trendy restaurant at square one. 
   

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   Earls Kitchen + Bar - Square OneResponded on February 17, 2025

   Hi Cindy! Thank you for taking the time to leave a 5-star review for our team at Earls Square One! We're thrilled to hear you enjoyed your experience with us, appreciate the kind words, and will make sure to pass this message along to Cassidy and the rest of the team. We wish you a wonderful day and hope to welcome you back soon! Elizabeth Lee-Abbey, Guest Experience Manager
   

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10. A

    Ana Paula

    Toronto

    3 reviews

    3.0

    3 reviews

    Dined on February 14, 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    We had a reservation, waited 20 minutes to be seated just to find out the restaurant was half empty. Do t understand the wait
    

    Earls Kitchen + Bar - Square OneResponded on February 17, 2025

    Hi Ana, Thank you for reviewing our location on your most recent visit. We are so sorry to hear you had a 3 star experience and had to wait at the door. We would appreciate hearing from you so we can speak further about this! My email is ckimball@earls.ca. Candace K, General Manager
    

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