Earls Kitchen + Bar - Square One

Review summary

1. J

   Jane VIP

   Toronto5 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   food was amazing! just need to up the service and ambiance
   

   Earls Kitchen + Bar - Square OneResponded 3 days ago

   Hi Jane! Thank you for taking the time to leave us a review for our location at Earls Square One! We're glad you loved the food and appreciate your honesty about the service and ambiance. We're always working to improve, and we hope to provide an even better experience next time. If you have any further insight, please feel free to reach out directly to elizabeth.leeabbey@earls.ca, as we would love the chance to hear more about your experience and see how we can improveWe wish you a wonderful day and hope to welcome you back soon! Elizabeth Lee-Abbey, Guest Experience Manager
   

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2. A

   Angeli

   Toronto1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Shanice was the best server. She was really attentive and had good recommendstions
   

   Earls Kitchen + Bar - Square OneResponded 3 days ago

   Hi Angeli! Thank you for taking the time to leave a 5-star review for our team at Earls Square One! We're thrilled to hear you enjoyed your experience with us, appreciate the kind words, and will make sure to pass this message along to Shanice and the rest of the team. We wish you a wonderful day and hope to welcome you back soon! Elizabeth Lee-Abbey, Guest Experience Manager
   

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3. V

   Victoria VIP

   Toronto2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food! Wonderful, friendly and helpful server!
   

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4. P

   Pooja VIP

   Toronto24 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Our server’s name was Raj. Not attentive and seemed rushing when we were ordering, never returned once to check on us and just never returned all together. We had to flag down three other people to get our bill and still no to go containers. Ridiculous location, I won’t return again. The new menu is good so I would opt for a different location as the service here needs a lot of work.
   

   Earls Kitchen + Bar - Square OneResponded 3 days ago

   Hi Pooja Thank you for taking the time to share your feedback with us. We sincerely apologize for the service you experienced during your visit. This is certainly not the standard we strive for, and we understand how frustrating it can be when things don't run as smoothly as expected. Your feedback is invaluable in helping us identify areas where we can do better, and we truly appreciate your understanding as we continue to improve. We hope to have the opportunity to welcome you back soon and provide you with the seamless dining experience you deserve. Denval Barrett, Restaurant Manager in training - denval.barrett@earls.ca
   

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5. I

   Ipshita

   Toronto1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Service could be been better if you’re going to straight up opt in customers for 18% minimum tip. He came once to check, ordered 3 desserts(cheesecakes)for takeout after paying for the sit down dinner, which took over 15 mins so we just took off. Some small diners have better service tbh.
   

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6. S

   Susan

   Toronto4 reviews

   4.0

   Dined on March 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Earls always has many menu options to choose from. When reserving, I requested a 'quiet' area, and this request was granted. "Quiet" at Earls, of course, is subjective. Our waiter Kunal was attentive and patient. He clarified orders before leaving the table.  The salads we ordered were fresh with just the right amount of dressing. I always enjoy Earls at every location I've attended. Before leaving, the Manager came to ask if we were celebrating anything - I thought that was a nice touch!
   

   Earls Kitchen + Bar - Square OneResponded 3 days ago

   Hi Susan! Thank you for taking the time to leave us a review for our team at Earls Square One. We appreciate the kind words and will make sure to pass this message along to Kunal and the rest of the team. This said, our team is always looking to improve and would love to know how we could turn your 4 star into 5! Any insight would be greatly appreciated and can be emailed to elizabeth.leeabbey@earls.ca. Thanks again and have a wonderful day! Elizabeth Lee-Abbey, Guest Experience Manager
   

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7. E

   Edward

   Toronto5 reviews

   4.0

   Dined on March 9, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food. Good variety of menu items. We ordered the poke bowl, roast beef sandwich, mushroom and kale pizza were all tasty. Crabcale appetizer was enough to share for two. Great ambiance, but luck would have it, two louder tables were close by. Still, would return for the food.
   

   Earls Kitchen + Bar - Square OneResponded 3 days ago

   Hi Edward! Thank you for taking the time to leave us a review for our location! We're delighted to hear you enjoyed the variety of menu items and that the food hit the mark. We apologize for the noise level during your visit—we always strive to create a comfortable dining experience for all of our guests. We truly appreciate your support and hope to have the chance to welcome you back soon! Elizabeth Lee-Abbey, Guest Experience Manager
   

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8. L

   Lauren

   Toronto4 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous sandwich and great portion (not too much not too little)- I just don't like to usually pay $30 for a lunch sandwich.
   

   Earls Kitchen + Bar - Square OneResponded 3 days ago

   Hi Lauren! Thank you for taking time to leave us a review for our location at Earls Square One! We appreciate your feedback, and are glad you enjoyed the sandwich and found the portion just right. We strive to use high-quality ingredients to create a perfect dining experience, and we appreciate your support. We wish you a wonderful day and hope to welcome you back soon! Elizabeth Lee-Abbey, Guest Experience Manager
   

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9. OT

   OpenTable Diner

   Toronto3 reviews

   4.0

   Dined on March 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was exceptionally good. The bar drinks could be better
   

   Earls Kitchen + Bar - Square OneResponded on March 10, 2025

   Hi! Thank you for your taking the time to leave us a review for our location! We’re thrilled to hear that you loved the food, and will make sure to pass this message along to our culinary team. We appreciate your feedback on the bar drinks as well, and as we’re always looking to improve, we’d love to know what could have made them better for you. Any insight would be greatly appreciated and can be emailed to elizabeth.leeabbey@earls.ca. Thanks again, we hope to welcome you back soon and wish you a wonderful day! Elizabeth Lee-Abbey, Guest Experience Manager
   

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10. C

    Christine

    Toronto3 reviews

    5.0

    Dined on March 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Earl's never disappoints! I love the blackened chicken and my friend loved his steak it was cooked to perfection. Shanice was an excellent attentive server.
    

    Earls Kitchen + Bar - Square OneResponded 3 days ago

    Hi Christine! Thank you for taking the time to leave a 5-star review for our team at Earls Square One! We're thrilled to hear you enjoyed your experience with us, appreciate the kind words, and will make sure to pass this message along to Shanice and the rest of the team. We wish you a wonderful day and hope to welcome you back soon! Elizabeth Lee-Abbey, Guest Experience Manager
    

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