Earls Kitchen + Bar - Square One

Review summary

1. D

   DAVID

   Toronto

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Always a great place to spend a birthday or special occassion...family oriented
   

   Earls Kitchen + Bar - Square OneResponded 5 days ago

   Hi David! Thank you for taking the time to leave us a review for our location, and for choosing us to celebrate your son's birthday! We're glad you enjoyed the service, but we sincerely apologize for the missed follow-up on your celebration. We understand how important those special moments are, and we’ll be sure to reinforce this with our team. If you ever need assistance with a reservation in the future, please feel free to reach out to me directly at elizabeth.leeabbey@earls.ca, and I'd be happy to take care of you. Thank you once again, and have a wonderful day! Elizabeth Lee-Abbey, Guest Experience Manager
   

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2. D

   Daulet

   Atlanta

   5 reviews

   5.0

   5 reviews

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a family dinner and the staff was very friendly and helpful.
   

   Earls Kitchen + Bar - Square OneResponded 5 days ago

   Hi Daulet! Thank you for taking the time to leave a 5-star review for our team at Earls Square One! We're thrilled to hear you enjoyed your experience with us, appreciate the kind words, and will make sure to pass this message along to the rest of the team. We wish you a wonderful day and hope to welcome you back soon! Elizabeth Lee-Abbey, Guest Experience Manager
   

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3. OT

   OpenTable Diner

   Toronto

   3 reviews

   4.0

   3 reviews

   Dined on February 27, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience! I love the ambience of Earls at night and it was even nicer because we dined in the dining area rather than the lounge. Service was also impeccable. I will say, I have been to earls and order the same thing last time as well, I noticed this time around the portion sizes were significantly smaller. Not happy about that. I have pictures from last time so I was able to compare. Other than that, great experience, definitely would recommend!
   

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   Earls Kitchen + Bar - Square OneResponded 5 days ago

   Hi! Thank you for taking the time to leave us a review for our location! We're glad you enjoyed the ambience and service—it's always our goal to create a memorable dining experience. We also appreciate your feedback regarding portion sizes and understand how important consistency is. We appreciate your feedback regarding portion sizes and will be sure to pass it along to our culinary team. If you have any further insight, please feel free to reach out at elizabeth.leeabbey@earls.ca, and I would be happy to hear your thoughts. Thank you once again, and we look forward to welcoming you back soon! Elizabeth Lee-Abbey, Guest Experience Manager
   

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4. N

   Nikita

   Toronto

   5 reviews

   4.0

   5 reviews

   Dined on February 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Waitress was accommodating and knowledgeable with the menu
   

   Earls Kitchen + Bar - Square OneResponded on February 24, 2025

   Hi Nikita! Thank you for taking the time to leave us a review for our team at Earls Square One. We're glad to hear that your server was accommodating and knowledgeable about the menu. Our team is always looking to improve and would love to know how we could turn your 4 star into 5! Any insight would be greatly appreciated and can be emailed to elizabeth.leeabbey@earls.ca. Thanks again and have a wonderful day! Elizabeth Lee-Abbey, Guest Experience Manager
   

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5. C

   Cindy

   Exclusive

   1 review

   4.0

   1 review

   Dined on February 22, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great, prices were fair, carbonated water from a machine for 5.00 unacceptable, music way way to loud. When I looked around and most people in my area was 45+it looked like everyone was struggling to have a conversation and hear what there friends were saying. If I had a young child I would not subject their hearing to the way to loud music. I don't think that people with anxiety would be able to eat in this type of loud environment.
   

   Earls Kitchen + Bar - Square OneResponded on February 24, 2025

   Hi Cindy, Thank you for sharing your most recent visit with us at our location. We're glad you enjoyed the food! We appreciate your feedback regarding the volume of our music and the pricing of our carbonated water. We sincerely apologize that these aspects impacted your dining experience. Your comfort and enjoyment are very important to us, and we'll take your comments into consideration as we work on improving our guest experience. We hope you'll give us another chance to provide you with a perfect visit. If you are interested, please feel free to reach out directly to me at elizabeth.leeabbey@earls.ca, and I would be happy to assist you with the booking. Elizabeth Lee-Abbey, Guest Experience Manager
   

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6. M

   Martha

   Unspecified

   2 reviews

   2.0

   2 reviews

   Dined on February 22, 2025

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 3

   When I booked, it specifically asked me if there was a special occasion we were celebrating, I picked a Birthday and neither dessert nor anything to celebrate a special occasion was mentioned. I was very disappointed, that was the reason we l chose Earl's, for a birthday.
   

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7. M

   Maria

   Toronto

   1 review

   4.0

   1 review

   Dined on February 22, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ethan was friendly, helpful and patient. Awesome experience!
   

   Earls Kitchen + Bar - Square OneResponded on February 24, 2025

   Hi Maria! Thank you for taking the time to leave us a review for our team at Earls Square One. We're happy to hear that you had an awesome experience with your server. We noticed that you left us 4 stars, and as our team is always looking to improve we'd love to know how we could turn your 4 star into 5! Any insight would be greatly appreciated and can be emailed to elizabeth.leeabbey@earls.ca. Thanks again and have a wonderful day! Elizabeth Lee-Abbey, Guest Experience Manager
   

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8. J

   Jane

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined on February 21, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Had a great time at Earls before heading out to a show. Our waitress was lovely and attentive when needed. Had the steak frites and they were delicious - although I ordered medium rare and it was still a bit red for me but I managed to eat it all :) We watched the different plates being ordered and everything looked so good! Would go again
   

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9. B

   Bianca

   VIP

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Earl’s is my friend & I go to spot, but the service at this particular Earl’s was impeccable!!! We’ll definitely be back again soon.
   

   Earls Kitchen + Bar - Square OneResponded on February 24, 2025

   Hi Bianca! Thank you for taking the time to leave a 5-star review for our team at Earls Square One! We're thrilled to hear you enjoyed your experience with us, appreciate the kind words, and will make sure to pass this message along to the rest of the team. We wish you a wonderful day and hope to welcome you back soon! Elizabeth Lee-Abbey, Guest Experience Manager
   

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10. G

    Gord

    VIP

    Toronto

    7 reviews

    5.0

    7 reviews

    Dined on February 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Once again great service and food quality. Earls is one of my favorite places for business lunches. Jacqueline is a super server and does a great job!
    

    Earls Kitchen + Bar - Square OneResponded on February 21, 2025

    Hi Gord! Thank you for taking the time to leave a 5-star review for our team at Earls Square One! We're thrilled to hear you enjoyed your experience with us, appreciate the kind words, and will make sure to pass this message along to Jacqueline and the rest of the team. We wish you a wonderful day and hope to welcome you back soon! Elizabeth Lee-Abbey, Guest Experience Manager
    

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