East Side Mario's - Whitby - Taunton

Review summary

1. J

   Jordyn

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Last night my family and I visited this location and I don't even know where to begin. It took about 10-15 mins to be greeted by our server, then another 10 on top of that to receive our drinks (there were 3 sodas and a water) to which the sodas tasted like tv static... no syrup. We ordered mains that came with all you can eat soup or salads, we went with salads and asked for extra dressing on the side. Salads came with old soggy lettuce, no dressing, we had to remind our server about 3 times that we had asked for extra dressing. Not long after that we received our mozza sticks which were the only redeeming factor for this meal lol. We then got our meals (3 chicken parms + 1 veal parm) ...well what we thought was going to be our meals ended up being 3 plates of chicken no pasta?? The server had told us that it was coming out not long after?? 10 minutes, im not kidding, 10 minutes later we received the pasta that was originally supposed to come with the chicken/veal lol. Chicken tasted like horsemeat, server forgot extra sauce, never asked for refills and overall was a poor choice for a restaurant on my part. Very disappointed.
   

   Is this helpful?

   Report
2. r

   ryan

   Toronto

   9 reviews

   5.0

   9 reviews

   Dined on November 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for my daughter’s birthday. Everyone had a great time. Great service great food.
   

   Is this helpful?

   Report
3. K

   Kayla

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined on November 2, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   My niece had her birthday dinner her yesterday and the service from Jaida was poor. The girls had asked Jaida for more bread, only to be ignored. They had to flag someone else down to get other things they had asked her for. I understand it's not fun to serve young girls, but when you are charging them auto gratuity the least you could do was to actually provide good service! Not to mention, the bill doesn't show automatic gratuity, but when Jaida passed the machine, she had already clicked 20% for herself. Completely unacceptable and unfortunate. These are respectful girls who came to your restaurant to enjoy their friends birthday and were treated poorly.
   

   Is this helpful?

   Report
4. J

   Joseph

   VIP

   Toronto

   81 reviews

   5.0

   81 reviews

   Dined on October 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service despite a busy busy time Staff was working very hard
   

   Is this helpful?

   Report
5. B

   Brian

   Toronto

   1 review

   5.0

   1 review

   Dined on September 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The veal parmesan was great .Very tasty as they did not over cook it . Also came with pasta with their great tasting signature sauce . Also included soup or salad . Our server Jamie did such an outstanding job . My wife was very happy with her 60 th Birthday dinner.
   

   Is this helpful?

   Report
6. B

   Bridgette

   VIP

   Toronto

   8 reviews

   3.0

   8 reviews

   Dined on September 22, 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 3

   My server was amazing. The food, wasn't. The lasagna was room temperature, the fettuccini noodles were incredibly crunchy; not al dente. The chicken parm was incredibly dried out and burnt black. Very disappointing. Hopefully it was just an off night for them. The cooks were very busy socializing, as you can see them beside the bar area... so who knows.
   

   Is this helpful?

   Report
7. M

   Mark

   Toronto

   1 review

   4.0

   1 review

   Dined on September 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 1

   Excellent service by our waiter. Extremely loud because a very large group of young children and adults were seated nearby. Disappointed new sampler feature was only on the kids menu. Cesar salad overloaded with dressing. Entrees were good.
   

   Is this helpful?

   Report
8. S

   Scott

   Toronto

   7 reviews

   5.0

   7 reviews

   Dined on September 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite local spot to go for great food and drinks and the staff are amazing ! Bravo
   

   Is this helpful?

   Report
9. D

   Dina

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on September 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. We’ll definitely be back soon.
   

   Is this helpful?

   Report
10. J

    John Ross

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on August 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Good food at a reasonable price. Service was excellent.
    

    Is this helpful?

    Report