Eataly Ristorante - Short Hills

Review summary

1. L

   Lisa

   New York City

   4 reviews

   2.0

   4 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   We were seated at a corner/round booth that is actually square so sitting there was awkward. Pizza was cold and could have been cooked longer. Appetizers were good but again barely warm and all the pasta dishes were barely warm too. Wait staff severely inexperienced.
   

   Is this helpful?

   Report
2. N

   Nora

   New York City

   68 reviews

   2.0

   68 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   There was only one person at front desk - checking in people who had reservations and making reservations for those without. Same person took us to table. Therefore quite a line! Waiter was friendly but disappeared. Our pasta was great. Fish entrees not so much. Had to hunt waiter down to get check. Think Eataly has some growing pains!
   

   Is this helpful?

   Report
3. C

   Christopher

   New York City

   9 reviews

   4.0

   9 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   They are clearly still working out the kinks with service. Our server was perfectly nice, but it took a long time to get food and drinks, and an even longer time to get the check. Food was generally pretty good, maybe a bit over-priced, but that's to be expected at the mall. My wife and I shared the bruschetta with ricotta and butternut squash, which was delicious. My seasonal cocktail (spiced negroni) was great -- my wife ordered a zero-proof cocktail called the no-groni which was ... not good, tasted like a flat, watered down cherry soda. I had the chicken milanese: chicken was good, the "salad" left something to be desired. My wife seemed happy with her spaghetti pomodoro. Complaints aside, this is a big improvement over the previous offerings in this space.
   

   Is this helpful?

   Report
4. S

   Scott

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very good food, prompt service. A bit pricey, but what isn't these days?
   

   Is this helpful?

   Report
5. N

   Norma

   New York City

   2 reviews

   vip
   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Terrible. The whole expierence from start to finish was dissapointing, not what i expected. Pasta was gummy, pizza wet, service poor. Severly understaffed. Dont waste your $
   

   1 person found this helpful

   Report
6. Z

   Zachary

   New York City

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Service was pretty terrible and food was average.
   

   1 person found this helpful

   Report
7. J

   Joanne

   New York City

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   This is my 2nd time at Eataly Short Hills. The food was excellent. But people around us complained about the slow or bad service which was the same as our last visit there. I mentioned this to our server and he was sure to be attentive. The restaurant was no where near full so I have no idea why there is a problem with the service, but I would work on fixing that because people said they would never come back.
   

   Is this helpful?

   Report
8. H

   Havier

   London

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   A lot of hype for less than stellar food and service.
   

   1 person found this helpful

   Report
9. t

   tammy

   Denver

   12 reviews

   vip
   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great restaurant! The beet salad and truffle pizza are excellent!
   

   Is this helpful?

   Report
10. J

    John

    New York City

    30 reviews

    vip
    4.0

    30 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    The food quality was as expected, consistent with the NY location. Love it and would be my favorite spot if I can reserve in advance.
    

    Is this helpful?

    Report