Ekki Sushi

Review summary

1. C

   Catherine

   VIP

   New York City

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The restaurant is up a steep hill and there is limited parking at the top of the hill which could cause problems for people with mobility issues. The room was elegant and the food high quality. Delicious dumplings, ramen and onigiri. Sushi rolls weee beautiful. unfortunately we ordered just after a huge order from a nearby table and it took over an hour for our sushi to come out. Salmon nigiri not as fresh as it could have been, but this was also January 3rd so perhaps in between fresh shipments.
   

   Is this helpful?

   Report
2. M

   Melissa

   Montreal

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 4

   While the food is very good, we were a party of 2 and we were there over 2 1/2 hours. The service is painfully slow and unapologetic. It also took 20 minutes of sitting at our table before we were acknowledged. We also watched and heard others who were waiting a very long time for their food which seemed to come out in drips and drabs. And at 7:20 on a Saturday night they “ran out” of Sake and only had a bottle for $124. Overall disappointing.
   

   Ekki SushiResponded today

   Dear Melissa, Thank you for sharing your feedback. We’re glad to hear you enjoyed the food but are very sorry that the service fell short of expectations. Waiting so long to be acknowledged and served is not the experience we aim to provide, and we sincerely apologize for the inconvenience caused. Running out of sake and the slow service on a busy evening are issues we take seriously, and we’ll address these concerns with our team to ensure better organization and communication moving forward. We truly appreciate your honest feedback and hope you might consider giving us another chance in the future to provide the quality of service that matches the food. Candice G, Customer Service
   

   Is this helpful?

   Report
3. L

   Leonard

   Philadelphia

   8 reviews

   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Really unique food combos with the sushi we ordered. And some amazing tasting rolls for sure!!
   

   Ekki SushiResponded 1 day ago

   Thank you for your great feedback Leonard! We’re thrilled to hear you enjoyed the unique flavor combinations and amazing rolls at Ekki Sushi. Chef Merts and the team love creating memorable dishes, and we’re so glad they hit the mark for you. We hope to welcome you back soon for more delicious creations! Candice G, Customer Service
   

   Is this helpful?

   Report
4. C

   Constantina

   Montreal

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to Ekki Sushi for dinner on New Year’s Day with our 5 month old baby. The staff were really kind and accommodating. Our waitress was really welcoming and nice, and exuded positive energy. The service she provided was great. The food, service, and ambiance overall were impeccable! We had the edamame, yasai gyoza, shrimp tempura, tori shishito and shishito yakitori, and mixed sushi. Everything was amazing! The sushi was to die for! We also loved the lemon tisane that we had at the end of our meal. This is the best restaurant we’ve been too. It was so good we even ordered an extra dish (Yasai Yaki Udon dish) to go, which was delightful. Looking forward to returning the next time we visit Mont Tremblant!
   

   Ekki SushiResponded 1 day ago

   Thank you so much, Constantina, for your glowing review! We’re thrilled that your New Year’s Day dinner at Ekki Sushi was such a memorable experience for you and your family. It’s wonderful to hear how much you enjoyed the warm and welcoming service, as well as the incredible flavors of your meal. We’re delighted that the dishes exceeded your expectations and that you’re already looking forward to your next visit. We can’t wait to welcome you back when you’re in Mont Tremblant again! Candice G, Customer Service
   

   Is this helpful?

   Report
5. P

   Peter

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fresh sashimi with good selection. Some unique dishes to complement standard rolls. Can get a bit noisy in the main dining room but there is an enclosed patio which is quieter. Service was excellent
   

   Ekki SushiResponded 1 day ago

   Thank you so much for your thoughtful review Peter ! We’re glad you enjoyed the fresh sashimi, diverse selection, and unique dishes alongside the standard rolls. We’re especially thrilled that the service met your expectations. We look forward to welcoming you back for another enjoyable meal soon! Candice G, Customer Service
   

   Is this helpful?

   Report
6. Y

   Yolanda

   Yucatán

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hermoso lugar y deliciosa la comida. Sin duda un lugar al que regresaremos si Dios nos lo permite en nuestras siguientes vacaciones.
   

   • 

   Ekki SushiResponded 1 day ago

   ¡Muchas gracias, Yolanda, por tus amables palabras! Nos alegra saber que disfrutaste del hermoso ambiente y la deliciosa comida en Ekki Sushi. Será un placer recibirte nuevamente en tus próximas vacaciones, si Dios lo permite. ¡Te esperamos con los brazos abiertos! Candice G, Servicio al Cliente
   

   Is this helpful?

   Report
7. J

   John

   New York City

   1 review

   5.0

   1 review

   Dined on December 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible we loved it !! Order the chef plate was amazing
   

   Ekki SushiResponded 1 day ago

   Thank you so much, John! We’re thrilled to hear you loved your experience at Ekki Sushi. The Chef’s Plate is definitely a favorite, and we’re so glad it impressed you. We can’t wait to welcome you back for another incredible meal! Candice G, Customer Service
   

   Is this helpful?

   Report
8. F

   Fernanda

   New York City

   1 review

   5.0

   1 review

   Dined on December 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an incredible dining experience! The food was absolutely outstanding – fresh, flavorful, and beautifully presented. The service was impeccable, with the staff being attentive and friendly. The ambience added to the charm, blending traditional Japanese decor with a warm and inviting atmosphere. I highly recommend this place to anyone looking for an authentic and memorable meal. It’s a must-visit!
   

   • 
   • 

   Is this helpful?

   Report
9. E

   Elizabeth

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on December 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a beautiful meal at Ekki Sushi!! The food was spectacular! Our server Lucy was so kind and the entire staff was so accommodating. Wonderful restaurant!!
   

   Ekki SushiResponded 1 day ago

   Thank you so much for your lovely review! We’re thrilled to hear that you had a beautiful meal at Ekki Sushi and found the food spectacular. Lucy and the entire team will be delighted to know their kindness and accommodating service made your visit special. We can’t wait to welcome you back for another wonderful dining experience! Candice G, Customer Service
   

   Is this helpful?

   Report
10. M

    Marie-Josée

    Montreal

    1 review

    5.0

    1 review

    Dined on December 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    À part au Japon, Ekki est sûrement le meilleur restaurant de sushis au monde. La qualité et la présentation des sushis sont tout simplement fantastiques. Il faut parfois être patients en arrivant par contre, car il leur arrive souvent de ne pas être capables de respecter les heures de réservations, tellement le resto est bondé.
    

    Ekki SushiResponded 1 day ago

    Merci beaucoup pour votre magnifique commentaire ! Nous sommes ravis que vous considériez Ekki Sushi comme l’un des meilleurs restaurants de sushis, même en comparaison avec ceux du Japon. Votre appréciation pour la qualité et la présentation de nos plats nous touche énormément. Nous comprenons que l’attente puisse être frustrante et nous vous remercions pour votre patience. Nous faisons de notre mieux pour gérer l’affluence et offrir à chaque client une expérience exceptionnelle, même lors des soirées très chargées. Au plaisir de vous accueillir à nouveau bientôt ! Candice G, Service Clientèle
    

    Is this helpful?

    Report