El Primo

Review summary

1. JA

   JonathanA

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great as well as the drinks. Happy hour prices are very fair
   

   Is this helpful?

2. M

   Mabel

   New York City

   8 reviews

   5.0

   8 reviews

   Dined on January 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment we walked in, we were warmly welcomed by Eric (he’s amazing). The food while a bit pricey it was worth it and amazing. We will definitely be back.
   

   Is this helpful?

3. J

   J .

   New York City

   1 review

   3.0

   1 review

   Dined on January 26, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   A group of friends and I visited this restaurant during WP’s Restaurant Month. While the food was absolutely delicious, the service left much to be desired. I don’t think the server appreciated that we ordered from the pre-fix menu offered for Restaurant Month, and I believe that influenced the quality of service we received. Everything was extremely delayed, and our server was completely inattentive. We’re not accustomed to having to call a server’s attention for something as simple as a refill, as it can feel impolite, but our server repeatedly walked past our table without noticing or addressing our needs. To make matters worse, our server forgot to place my order, leaving me waiting even longer. The server never acknowledged or apologized for the mistake—it seemed they didn’t even realize my plate was missing. Ironically, the busboy and host were far more attentive and helpful than our assigned server. Despite the frustrating service experience, the food and ambiance were excellent. It’s a shame the lackluster service overshadowed an otherwise enjoyable evening.
   

   Is this helpful?

4. F

   Frank

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 1
   4. Ambience 4

   Great good - the service could be better, but I assume they will work that out as time progresses
   

   Is this helpful?

5. D

   Diandria

   New York City

   12 reviews

   5.0

   12 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Don Jito! The food, service and drinks are amazing!
   

   Is this helpful?

6. M

   Megha

   Philadelphia

   3 reviews

   2.0

   3 reviews

   Dined on January 1, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   I’m not sure if the waiter was new but he made an error with the order which is fine but when we asked him if what he sent to us was the said item we ordered he said yes. It actually wasn’t. Another waiter came around and helped us to correct the mistake. This happened with 4 items. We saw this happen to the people next to us also. Overall ambience was nice and decor is very nice. The food options are limited for people who don’t eat much meat but decent.
   

   Is this helpful?

7. D

   Danielle

   New York City

   1 review

   1.0

   1 review

   Dined on December 31, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Honestly, don’t really ever write reviews. But this was just a really bad experience. We made a reservation for 6 people, even had to put a card down to hold, we show up, the table is only set for 4 people. They made us stand for 10 minutes, waiting for more chairs, but were then told it was a sold out night and they were seeing what they could do (mind you the place was empty). Finally they bring over chairs and didn’t address what they had told us before. We then had to hussle down a waiter. The order taking was the weirdest thing, the waiter seemed like he wasn’t getting the full orders, asked only half of us how we would like our steak cooked. My boyfriend a minute after the waiter left called him over to change the order, and said it was too late since it was put in. (As someone who has worked in F&B knows within the first 5 minutes, we should be able to change the order) but no problem. The food comes, the food runner yells out skirt steak, so the person takes the plate. Little did we know, it was not the skirt steak but the strip with mole. How was the person suppose to know it wasn’t the skirt when you said it was?? One person didn’t even get his meal till 15 minutes after the other plates came. The waiter was then called over, and we were basically blamed for taking the strip, as we should have known. The person did not like mole, so just asked to take it back. And even apologizing to the waiter (what customer should apologize for staffs mistakes?) the manager came over, brought churros to apologize, but didn’t really fully understand nor care about just the incredible horrible service we had. They still ended up putting the skirt steak on the bill, and added automatic gratuity 20%. We still would have tipped, but 20% that’s insane for the service we received. all in all if you wanna waste your money, then we would suggest coming to this place.  it’s truly so sad how much money we spent, and how horrible it was.
   

   Is this helpful?

8. J

   Julia

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on December 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and incredible service. Love this place!
   

   Is this helpful?

9. d

   dianA

   New York City

   25 reviews

   5.0

   25 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Owner Danno has done it again. As always the staff is warm, welcoming and accommodating. The place is beautiful as well, with really cool half-moon booths! Food and drinks on point.
   

   Is this helpful?

10. E

    Elke

    New York City

    7 reviews

    5.0

    7 reviews

    Dined on December 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food and service were excellent. Loved the atmosphere and layout. They did turn up the music a bit after happy hour. We like places where the music is on but not blasting so we can hear our dinner companions and have a conversation. Will definitely go back again!
    

    Is this helpful?