El Torito - La Mesa

El Torito - La Mesa reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kathryn

   Las Vegas1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   I checked in and they didn’t arrive us. We waited past our time and told them again. It was too loud and people were pushy. The food was lukewarm warm. Not our usual experience.
   

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2. a

   alfonso

   Los Angeles4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Had a reservation at 12:15 pm and we didn’t get seated till 1 pm but the wait was worth it
   

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3. M

   Marlo

   San Diego11 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Today was Easter and even with a Reservation we still waited more than 90 minutes for a table. Everything else was great. Food, service, and ambiance. If anything in the buffet was empty the servers came out with a fresh batch right away. Nice!
   

   El Torito - La MesaResponded today

   Hola Marlo!, Thank you for the 4-star review! We appreciate your feedback and are always striving to improve. If there's anything specific, you'd like to share to help us earn that 5th star next time, please feel free to reach out. We value your business and look forward to serving you again soon!
   

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4. LD

   LouisD

   San Diego2 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Probably the best deal in town for Sunday brunch that includes champagne.
   

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5. C

   Claudia VIP

   San Diego8 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 2

   I’m basing my feedback solely on customer service and not on the food, as the food was absolutely amazing! I had a reservation for a party of 10 that I booked months in advance. Unfortunately, the host staff was extremely unprofessional. We waited nearly 30 minutes to be seated, and during that time, the manager in charge of seating showed no sense of urgency, courtesy, or customer service. To make matters worse, guests with later reservations were seated before us, which was incredibly frustrating. Thankfully, our server Jay turned the experience around with his outstanding service. He was attentive, friendly, and truly made a difference in what started as a disappointing visit. This restaurant seriously needs to reevaluate and improve its reservation and seating process—it’s in need of a major overhaul.
   

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6. W

   William VIP

   San Diego16 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The brunch experience was great with my favorite dishes. The dessert was missing Flan. I had to ask the waiter where is the flan. He came with the last two servings from the kitchen
   

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7. J

   Jackie

   San Diego2 reviews

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Ordered flautas for appetizers. Always order these to start they are amazing. Doesn’t matter what you choose for entree everything is delicious but I recommend the sizzling fajitas.
   

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8. AW

   AnaW

   San Diego8 reviews

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent place for Sunday brunch with the family.
   

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9. OT

   OpenTable Diner

   San Diego1 review

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent waitress very professional and attentive and promptness thank you again.
   

   El Torito - La MesaResponded on March 11, 2025

   Hi, Thank you so much for your kind words and perfect ratings! We're thrilled to hear that you had a great experience with us. It's always our goal to provide prompt and attentive service, and we're glad we hit the mark for you. We appreciate your feedback and look forward to serving you again soon.
   

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10. OT

    OpenTable Diner

    San Diego1 review

    1.0

    Dined on March 9, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Poor experience. Drinks were mediocre, too much syrup no alcohol. Food was also underwhelming. Waited really long for our server despite the restaurant being fairly empty.
    

    El Torito - La MesaResponded on March 9, 2025

    Thanks for the feedback. We're truly sorry to hear that your experience at El Torito - La Mesa didn't meet your expectations. We pride ourselves on our food and drinks, so it's disappointing to hear that they were not up to par during your visit. We also apologize for the delay in service you experienced despite the restaurant being relatively empty. Your comments are important to us and we will certainly take them into consideration as we continuously strive to improve our customers' experiences. We hope you'll give us another chance to impress you in the future. Best, Cesar Romero - General manager
    

    1 person found this helpful