El Torito - Tustin

Review summary

1. B

   Bryan

   Washington DC

   6 reviews

   4.0

   6 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We love Sunday brunch at El Torito! So many options to choose from and kind, generous service. Such a fun atmosphere!
   

   Is this helpful?

   Report
2. C

   Chris

   Orange County

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Ruben, and he was absolutely fantastic. The food was so good! Everything was fresh, the mimosas were flowing and we enjoyed every minute. Will absolutely do it again next year.
   

   Is this helpful?

   Report
3. C

   CHIP

   Orange County

   14 reviews

   5.0

   14 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my favorite El Torito. We come for the Sunday brunch regularly. When I got the ad for the Christmas brunch, I knew we had to go. The food is always fresh and tasty. The service and people in this restaurant are amazing. Ernesto is my favorite server. Rico is great also. I will continue coming to this El Torito.
   

   Is this helpful?

   Report
4. W

   Wendy

   Orange County

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   To be honest, we weren't expecting anything great. We were pleasantly surprised-there was a large selection of hot food and the service was great! I don't know how, but the staff kept everything running smoothly.
   

   El Torito - TustinResponded on December 1, 2024

   Hi We're thrilled to hear that you had such a positive experience at El Torito - Tustin! It's wonderful to know that our team was able to keep things running smoothly for you. We always aim to provide a great experience for our guests and it's heartening to hear that we hit the mark for you. We appreciate your kind words and high ratings. We look forward to serving you again soon! Best, The Management Team
   

   Is this helpful?

   Report
5. D

   Denise

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   El Torito never disappoints with their buffets. The Thanksgiving buffet offered a great selection of traditional dishes, as well as many other items including chicken verde pozole, tamales, and several types of desserts. The ambience is upbeat and the staff are always friendly and attentive. Would highly recommend their buffet to anyone who enjoys a variety of foods.
   

   El Torito - TustinResponded on December 1, 2024

   Hi Denise, We're delighted to hear that you enjoyed your Thanksgiving buffet at El Torito - Tustin. It's wonderful to know that our traditional dishes, as well as our variety of items, hit the mark for you. We're also glad that you appreciated our upbeat ambience and our friendly, attentive staff. Your recommendation means a lot to us and we're grateful for your support. We look forward to serving you again soon. Best regards, The Management Team
   

   Is this helpful?

   Report
6. H

   Harry

   VIP

   Orange County

   17 reviews

   1.0

   17 reviews

   Dined on November 22, 2024

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 3

   I"m giving up on El Torito. The food is passable and it's easy to get a table because, apparently, people have found better options. But the service has gotten worse over the years. They always seem to be short staffed in the kitchen but the wait staff was always attentive. This time, the person who showed to our table introduced us to a waiter who, in Spanish, refused to wait on us. I don't blame him. He had multiple tables going (and he was very attentive to them) but simply couldn't handle anymore. So the overworked hostess(?) took over but she really didn't have time for us either so the dinner showed up at the same time as the salad and appitizers and we were always short on chips and salza. This problem has gotten worse and this loyal El Torito customer is going somewhere else from now on.
   

   El Torito - TustinResponded on November 25, 2024

   Thank you for the stars and we appreciate you taking the time to share!
   

   Is this helpful?

   Report
7. C

   Connie

   Orange County

   1 review

   5.0

   1 review

   Dined on August 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waiter was awesome! Excellent customer service!
   

   El Torito - TustinResponded on August 25, 2024

   Hello Connie, Thank you for your review. We appreciate your business and the kind words. We hope to see you again soon!
   

   Is this helpful?

   Report
8. PC

   PaulC

   Orange County

   16 reviews

   2.0

   16 reviews

   Dined on July 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Happy Hour food was disappointing. Regular menu food is good. Servers would disappear often.
   

   El Torito - TustinResponded on July 28, 2024

   Hello Paul , We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you.
   

   Is this helpful?

   Report
9. T

   Tino

   Phoenix

   5 reviews

   4.0

   5 reviews

   Dined on July 14, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Haven’t been here, for their brunch, in a long time. The brunch was good, but not as good as I remember! Maybe I was trying to be a little nostalgic. Carnitas and pastor were fantastic. Everything else was is what I rated! However, the service was excellent, right from the Host to the server to the cook, who made specialty ordered eggs!! A good selection of fruits and desserts. Was it worth $40? if you drink at least 5 mimosas it is!!! Which I did!! All and all, you have to try it out! It’s a great occasional thing to do!
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Orange County

    1 review

    5.0

    1 review

    Dined on July 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent service by our waiter Ernesto Very attentive and cheerful. Food and ambiance was great
    

    Is this helpful?

    Report