Eldr + Rime

Review summary

1. B

   Brad

   VIP

   Milwaukee

   5 reviews

   3.0

   5 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Okay food. Typical hotel food and fare. Over priced for the quality.
   

   Eldr + RimeResponded 6 days ago

   Dear Brad, Thank you for your visit. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience. Sincerely, Michael Laughran Director of Food & Beverage
   

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2. M

   Michael

   Milwaukee

   24 reviews

   5.0

   24 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Dave did it again! Great presentation and the flavor is amazing!
   

   Eldr + RimeResponded 6 days ago

   Dear Michael, Receiving your five-star review means we have achieved our goal of providing an amazing dining experience. We are thrilled that you enjoyed your time with us and hope to have the opportunity to serve you again soon. Best, Michael Laughran Director of Food & Beverage
   

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3. S

   Susan

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, attentive service, and comfortable and attractive restaurant. Try it!
   

   Eldr + RimeResponded on December 10, 2024

   Dear Susan, Thank you for the kind review! It is so nice to hear that you loved your time with us. I am so happy that our food, service, and atmosphere combined for an incredible experience. Your feedback means the world to us. Come back and see us again soon! Best, Michael Laughran Director of Food & Beverage
   

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4. K

   Karen

   VIP

   Milwaukee

   135 reviews

   5.0

   135 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow the Holiday brunch specials are amazing want to keep coming back
   

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   Eldr + RimeResponded on December 9, 2024

   Dear Karen, It is wonderful to hear that your experience was so nice that you would dine with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our customers satisfied. Thank you for your patronage, and please come back soon. Best, Michael Laughran Director of Food & Beverage
   

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5. H

   Heidi

   Chicago

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, stellar service. Ambiance was lovely, there was live music in the bar area (Friday night) but not too loud. Excited to go again!
   

   Eldr + RimeResponded on December 8, 2024

   Dear Heidi, That is what we love to hear! I'm thrilled that you were pleased with our hospitality, food, and ambiance. We strive to provide an incredible overall experience, and it is marvelous that you feel like we succeeded. Thank you for your business and encouraging words. It was our pleasure to host you, and we would love to serve you again soon! Best, Michael Laughran Director of Food & Beverage
   

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6. T

   Travis

   Milwaukee

   1 review

   3.0

   1 review

   Dined on December 6, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   The restaurant is beautiful and the food was good. But our waiter Juan was very unattentive and seemed bored at his job. Our steak knife was so dull we had to use a butter knife to cut it and I had no water and ended up getting up myself to get my own water....if Juan would have come back to check on us a bit more maybe he could have seen that. Also, you can see into the kitchen and my husband's burger came out WAY earlier than the rest of the food and I watched it sit under the heater for probably 10minutes. The overall food was good and it looked like all the other servers were very attentive and cheerful. So I would give it another chance 👍
   

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   Eldr + RimeResponded on December 7, 2024

   Dear Travis, I apologize sincerely for the lapse in service you experienced. We take pride in offering quality hospitality and clearly missed the mark for your visit. This is not the norm for our restaurant, and we will be discussing it with our entire staff. We greatly appreciate your feedback, as it helps us to become a better restaurant. Again, I'm truly sorry. We hope you will make a return visit so we can offer you the excellent dining experience you deserve. Sincerely, Michael Laughran Director of Food & Beverage
   

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7. C

   Chris

   VIP

   Milwaukee

   9 reviews

   5.0

   9 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, drinks, atmosphere, beautiful modern restaurant, good location 🍸🥃💯🤩😋‼️
   

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   Eldr + RimeResponded 5 days ago

   Dear Chris, This is what we strive for! It is lovely to hear that every aspect of your visit was pleasant. I am so glad you enjoyed our drinks, food, location, and atmosphere. I will share your comments with our entire team. Until next time! Best, Michael Laughran Director of Food & Beverage
   

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8. M

   Monica

   Milwaukee

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here! Great service and great food! It made for a wonderful holiday! Thank you all for working today!
   

   Eldr + RimeResponded on November 29, 2024

   Dear Monica, Thank you for trying us. We love knowing that our great food and service made for a wonderful Thanksgiving Day holiday. We hope to see you again soon. Best, Michael Laughran Director of Food & Beverage
   

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9. B

   Barbara

   Milwaukee

   2 reviews

   3.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The Thanksgiving Dinner served family style had great food options - the food would have been MUCH BETTER had it arrived at our table hot. It seemed that our server was overloaded with table and not as attentiove as he should have been. Thanksgiving style food has to be served hot! The pumpkin pie was excellent! the best I have ever had and I usually will not eat pumkim pie. Tasted more like a winderful gingerbread.
   

   Eldr + RimeResponded on November 30, 2024

   Dear Barbara, Thank you so much for dining with us and providing feedback on your meal. We strive for excellence, so I apologize for this visit being just okay. I am sorry for our lapses in service and efficiency. Your comments are very beneficial to us as they allow us to focus on areas of improvement. I am very glad that you loved our desserts! That pumpkin pie was exceptional! We would love to host you again in the near future for a top-notch dining experience. Sincerely, Michael Laughran Director of Food & Beverage
   

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10. J

    Jamie

    Milwaukee

    1 review

    5.0

    1 review

    Dined on November 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Booked the Thanksgiving Day family meal for $55/person. The food and service were so good. Sincerely, so much food to eat…and they would bring you more of anything you wanted more of. Emily was so sweet and efficient and handled all my Dad’s jokes like a champion. The place was decorated for the holidays, our table was cozy and we felt like we could take our time. Wonderful experience overall-thank you to the team for making it feel special.
    

    Eldr + RimeResponded on November 29, 2024

    Dear Jamie, Thank you for your kind review. We are truly humbled and delighted to hear that your family felt at home and enjoyed a wonderful holiday meal together. We appreciate your patronage and look forward to sharing your compliments with the team. Thanks again! Best, Michael Laughran Director of Food & Beverage
    

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