Ember & Rye

Review summary

1. S

   Savannah

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had such a fun date night! The drinks and food were absolutely incredible. They did run out of a few items we were excited to try, which was a bit disappointing, but our second choices ended up being amazing, so it worked out. Can’t wait to go back!
   

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   Ember & RyeResponded 4 days ago

   Good afternoon Savannah, We're thrilled to hear that you had a fun date night with us at Ember & Rye. It's wonderful to know that our drinks and food met your expectations. We apologize if we ran out of a few items during your visit, and we appreciate your patience. We're looking forward to your return visit and hope it will be even better! -Ember & Rye Management Team
   

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2. B

   Brandon

   Sacramento

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   The experience was very strained from the start. We had reservations for 7PM for a party of 4 to celebrate a 50th birthday. We were punctual and waited 10 minutes for them to seat us outside. There were heaters, but it was still very cold. At about 50 minutes after our reservation time we had still not ordered. I sought out the hostess and manager and asked what we could expect. They said there were challenges due to large Christmas Parties - which should be expected on a Saturday evening in December. That seemed like a lack of planning but we just wanted to enjoy this highly recommended restaurant. We finally ordered after being there for an hour, and waited about another hour for our entrees. The entire situation was difficult as the waiter was being very professional and polite, but the experience was terrible. Waiting two hours for food, with it being cold under a heater and blanket. It was just not ideal. The food arrived and was absolutely fantastic. The meal was one of the best we have ever had, and the cheesecake was amazing. I cannot rave enough about the food and presentation. I would hope this was a “one-off” of a bad experience and would certainly give this restaurant another shot. There was a comp made for the desserts which was nice, but we were not upset about the food or the price - it was just a very poor experience.
   

   Ember & RyeResponded 4 days ago

   Good afternoon Brandon, Thanks for the feedback. We're glad you enjoyed the food and presentation at Ember & Rye. We apologize for the delay and discomfort caused due to the circumstances. We understand your disappointment and are sorry that it overshadowed your birthday celebration. We appreciate your understanding and hope to provide a better experience on your next visit. -Ember & Rye Management Team
   

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3. P

   Peter

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience was top shelf, beautiful setting, amazing food, creative and delicious. Served first class by waiter knew the foods forward and backwards explained it well, and the support staff attended to needs with great timing!!! Totally recommend and will return!
   

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   Ember & RyeResponded 4 days ago

   Good afternoon Peter, Thanks for visiting us! We're thrilled to hear that you had a top-shelf experience at Ember & Rye. It's wonderful to know that our team's knowledge and attentiveness added to your dining experience. We strive to provide an amazing and delicious dining experience, and we're glad to hear that we hit the mark for you. We look forward to your return! -Ember & Rye Management Team
   

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4. P

   Patrick

   San Francisco

   13 reviews

   vip
   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chris, the bartender, served us lunch on the outside terrace. His professionalism, attention to detail, and warm personality made the business lunch very enjoyable. Chris sets the standard for customer service which should be emulated by all servers in all Restaurants.
   

   Ember & RyeResponded 4 days ago

   Good evening Patrick, We're thrilled to hear that you had a great experience on your business lunch at Ember & Rye. It's wonderful to know that our team's efforts to provide warm service and set the standard for customer service were appreciated. We strive to provide the best for our guests and your kind words are a testament to our efforts. We look forward to serving you again soon! -Ember & Rye Management Team
   

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5. K

   Kenneth

   Denver

   54 reviews

   vip
   3.0

   54 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   The steaks were great as were the sides. The cocktails were excellent as was the service. The restaurant was slow, yet they “ran out” of the meatball appetizers. The music was horrendous for a 5 star restaurant in the middle of the Park Hyatt Aviara golf course. Instead of wearing elegant dress clothes, wear your leotard to exercise to the circuit music that is playing. I think the management does not understand their clients. Please bring back some sophistication.
   

   Ember & RyeResponded 4 days ago

   Good afternoon Kenneth, Thank you for your review and for rating us high on food, service, and value. We're thrilled to hear that you enjoyed our steaks, sides, and cocktails. We're sorry to hear about the slow service and music during your visit. We appreciate your feedback and will take it into consideration as we strive to provide a more seamless experience for our guests. We hope to see you again soon at Ember & Rye. -Ember & Rye Management Team
   

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6. J

   Justice

   San Diego

   1 review

   5.0

   1 review

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I believe our servers name was Jeremiah (apologies if wrong). But, he went above and beyond and accommodated all of our needs and questions and went really went the extra mile. Made our whole night. We will definitely be coming back. Made a phenomenal first impression. From the food to the service… 10/10.
   

   Ember & RyeResponded 4 days ago

   Good evening Justice, We're thrilled to hear that you had an excellent experience at Ember & Rye. Our team always goes above and beyond to ensure our guests have a wonderful time, and it's great to know that we succeeded. We're glad that you appreciated the food and service. We're looking forward to your next visit! -Ember & Rye Management Team
   

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7. J

   John

   San Francisco

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic dinner. A big thank you to Jessie who was phenomenal as our waiter, he went above and beyond and should be recognized for his amazing service, and thank you to Armando who was great as well! Amazing job. Amazing food. Amazing time.
   

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   Ember & RyeResponded 4 days ago

   Good afternoon John, We're delighted to hear that you enjoyed your experience at Ember & Rye. We strive to make every meal a memorable one and your kind words are a testament to our efforts. We look forward to serving you again on your next visit! -Ember & Rye Management Team
   

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8. D

   David Wooram

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every visit makes me comfortable! Food is perfect, and the view is perfect!
   

   Ember & RyeResponded 4 days ago

   Good afternoon David, We're delighted to hear that you enjoyed your experience at Ember & Rye. It's great to know that our restaurant makes you feel comfortable. We strive to make every meal a memorable one and your kind words are a testament to our efforts. We look forward to serving you again on your next visit! -Ember & Rye Management Team
   

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9. W

   Walter

   San Diego

   88 reviews

   vip
   5.0

   88 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had the Thanksgiving special and for that type of dinner it was excellent. the smoked turkey was very flavorful and savory. Nice touch for turkey. The rest of the sides were also great. One of the best Thanksgiving dinners I have had.
   

   Ember & RyeResponded 4 days ago

   Good afternoon Walter, We're delighted to hear that you enjoyed the Thanksgiving special at Ember & Rye. It's great to know that our smoked turkey and other sides hit the mark for you. We strive to make every meal a memorable one and your kind words are a testament to our efforts. We look forward to serving you again on your next visit to Detroit. -Ember & Rye Management Team
   

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10. L

    Larry

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined on November 28, 2024

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 3

    thanksgiving brunch, good selection of food quality okay turkey was dry.
    

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