Felina - Ridgewood

Review summary

1. G

   Gary

   New York City

   4 reviews

   2.0

   4 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Supposed to be a family Thanksgiving dinner at what was hoped to be an upscale restaurant. Price fixe limited, published menu. After ordering and expecting our meals the waiter informs us they’re out of the items 2 of our party ordered. Disappointed we order 2 other items we were not thrilled about. Those come out and then they’re out of one our anticipated sides . Food lacked taste. No one checked on our drinks during the meals. No offer of coffee with dessert. Therefore a good diner might have been a better choice especially paying what we did. Everyone left very disappointed.
   

   Is this helpful?

   Report
2. H

   Henry

   Western KY

   7 reviews

   3.0

   7 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   I'll never know if the place is good or bad. We walked in and immediately knew there was a problem because the noise level was excruciatingly loud. We sat for 5 minutes screaming at each other and left. I have no clue how they stay in business. As a point of reference, I go to a lot of loud rock concerts and have no problem with high volume. I just don't expect it at a fine dining restaurant.
   

   Felina - RidgewoodResponded today

   Thanks for visiting us, Hank. We're truly sorry to hear about your experience at Felina - Ridgewood. We understand that the noise level was a bit too high, and we apologize for the discomfort caused. Being a restored old bank space, it was designed to keep the bad guys out but unfortunately keeps the noise in. We're constantly working on improving our customers' experiences and your feedback is invaluable. We're constantly working on improving our customers' experiences and your feedback is invaluable. We hope you'll give us another chance to provide a better dining experience on maybe a quieter night or during our Sunday brunch. Frank and the team at Felina PS... Thanks for the great added tags too ... greatly appreciated.
   

   Is this helpful?

   Report
3. L

   Lisa

   New York City

   23 reviews

   vip
   4.0

   23 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   This was our first time at Felina. The food was good, service was great but we felt you fell short in the drink category. With our desserts my father & husband asked for Irish coffees that came out looking like regular coffee, no whipped cream and no crème de mint. Very disappointing. Then after our meal we went to the bar to enjoy a round of drinks. We asked for Belvedere vodka, he was out, SoCo, he was out, sambuca, he came back with a generic anisette, just not the same. For a restaurant in a popular town such as Ridgewood we’d expect top shelf alcohol fully stocked especially on a holiday!
   

   Is this helpful?

   Report
4. L

   Lou

   New York City

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice place great food. Very cool venue converted bank. Recommend it for a good dinner with family or friends
   

   Felina - RidgewoodResponded today

   Hey Lou! We're thrilled to hear that you enjoyed your experience at Felina - Ridgewood. It's wonderful to know that our venue and food added to your positive experience. We strive to make every diner's visit memorable, and your kind words are a testament to that. We can't wait to welcome you and your family back for another great dinner. Thanks again for the high ratings and a big thanks for the 5-star review (love all those 5-stars).And should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina PS... Thanks for all the great added tags too ... greatly appreciated.
   

   Is this helpful?

   Report
5. R

   Renee

   Montreal

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the best Thanksgiving celebration experience at Felina. When we arrived, we were greeted by the warmest hosts. Our waiter, Will was very attentive and the service by everyone was top notch! The food was delicious with excellent presentations. And last but not least is the live music. It was such a wonderful addition; the musicians played very well, and the sound level was perfect. What a memorable dinner and will come back again!!
   

   Is this helpful?

   Report
6. M

   Megan

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a great family dinner on Thanksgiving eve. Great ambiance and service. The specials were delicious.
   

   Felina - RidgewoodResponded 1 day ago

   Hey Megan, Thank you so much for your wonderful review, and a big thanks for the 5-star review (love all those 5-stars! We're thrilled to hear that you had a great family dinner on Thanksgiving Eve at Felina - Ridgewood. It's great to know that you enjoyed our ambiance and service. We're particularly happy that you enjoyed our specials. We look forward to serving you again soon! And should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
   

   Is this helpful?

   Report
7. R

   Reagan

   Charleston

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Ate the garganelli alla vodka, the calamari, and the sopressatta pizza. Calamari was nice and lemony. Pizza was okay, not my favorite. Pasta was also good but not my favorite. Winterland Cosmo was good. Espresso martinis were good. Gave us free bread in beginning. Very very loud but nice ambiance.
   

   • 

   Felina - RidgewoodResponded 5 days ago

   Hey Reagan; We're thrilled to hear that you enjoyed our garganelli alla vodka, calamari, and sopressatta pizza! We're sorry to hear that our pizza didn't quite hit the mark for you. We're always looking to improve, and your feedback is invaluable. We're glad you enjoyed our Winterland Cosmo and Espresso martinis. We understand that the noise level can sometimes be a bit high, but being a restored bank space, it was designed to keep the bad guys out but unfortunately keeps the noise in. We hope to see you again soon for another enjoyable dining experience. And should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
   

   Is this helpful?

   Report
8. T

   Todd

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the second we walked in to the time we sat down, we were met by a friendly and enthusiastic staff. We had a reservation for 4, but needed to add one more and Frank was more than accommodating. The service was on point and the food was excellent. We would highly recommend for a family dinner or a date night. Thank you to the staff for a great experience!
   

   Felina - RidgewoodResponded 5 days ago

   Hey Todd! We are all thrilled to hear about your positive experience and a big thanks for the 5-star review (love all those 5-stars! We're glad that our team was able to accommodate your request and that you enjoyed our service and food. We always strive to provide a memorable experience for our guests. Your recommendation means a lot to us. We look forward to serving you again soon! The staff and I greatly appreciate your kind words, sentiment and recognition. And should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
   

   Is this helpful?

   Report
9. B

   Barkev

   New York City

   11 reviews

   vip
   4.0

   11 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good food good vibes great service Pizza with mushroom was great and meatballs I would recommend and chicken scarpallani
   

   Felina - RidgewoodResponded 6 days ago

   Hey Barkev, We're thrilled to hear that you enjoyed your dining experience at Felina - Ridgewood! It's wonderful to know that you enjoyed our food and service. We're glad you loved our pizza and mushroom pesto. Your recommendation means a lot to us. It's always a pleasure to hear when our guests appreciate the unique experience we're striving to provide. Your feedback is greatly appreciated. We look forward to welcoming you back to Felina - Ridgewood soon! And should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
   

   Is this helpful?

   Report
10. A

    Angelina

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on November 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience. The staff was outstanding. The food was tasty.
    

    Felina - RidgewoodResponded on November 17, 2024

    Hello Angelina, Thank you so much for your wonderful 5 -star review, love all those 5 stars! We're thrilled to hear that you had a great experience at Felina - Ridgewood. It's great to know that found our staff to be 'outstanding" and that they made a positive impression on you. So happy to hear that you enjoyed our food. Your kind words are a testament to the hard work our team puts into every detail. We hope to see you again soon for another delightful dining experience! And should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
    

    Is this helpful?

    Report