Firebirds Wood Fired Grill - Carmel

Review summary

1. S

   Susan

   VIP

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great server. Food was on time but as usual a cold baked potatoe. Their potato warmers don’t work. Chicken was greasy.
   

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2. M

   Mark

   Indiana

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 3

   The prices on the entrees were very high and for price and only get 1 side and the quality of the steak and ribs were fair. There was no wow factor in taste or value. Staff didn’t seem to want to be there didn’t upsale or recommend anything. Very disappointing
   

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3. K

   Keith

   Indiana

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The hostess was very pleasant and informative. The server was spot on for how often and how much time spent at our table. It was really good
   

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4. T

   Tiffany

   Indiana

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   They allow people to book late reservations only to rush us because their kitchen closes at 10pm, but my reservation were at 9:45 🙄 so they called me ask me to come in sooner 9:00pm. So I did Guess what time I was seated? Yep u guessed it 9:45. We were seated so we order drinks and appetizers. Barber is a great waitress I can’t not lie she is the reason I rating being higher! Barber then comes to take our order, so we let her know when our food arrives to bring another drink. She looks at us very disappointed and say our bar is closed! We just sat down no one mentioned last call to us. I also watched a host buff a table with a towel and no cleaning supplies to sit the next people quickly dusting crumbs on floor. After all of this food was luke warm and my prime rib was like it sitting waiting for me to arrive for hours, it was horrible I had to bring home to doctor it up.
   

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5. K

   Kathleen

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Only complaint is salad came after entree but it was all so good it didn’t matter.
   

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6. D

   Dana

   Indiana

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Low staffing requires patrons to bring patience. Improvements needed with the logistical details of seating those with reservations vs walk-ins.
   

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7. L

   Lisa

   Columbus

   6 reviews

   5.0

   6 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were exceptional!! I met some friends for brunch. I loved the $7 mimosas and bloody Mary’s!! Everything was delicious.
   

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8. J

   Jeri

   Indiana

   12 reviews

   3.0

   12 reviews

   Dined on December 27, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Our group of 6 was set at a table for5 with an extra chair at the end. This was unusual for us as our group has been there before and were sat a a table that sat six. Our server was friendly but I think they had too many tables after a while as we never got part of an order, missing a side. Not until checks came out did the dessert for one our party showed up. Lastly, when my husband asked to package up his remaining steak, it left the table never to return. It was about half of his 16oz ribeye steak. We love the restaurant and enjoy the food. Everything about the restaurant was great but our server was only fair. Will be returning.
   

   Firebirds Wood Fired Grill - CarmelResponded 3 days ago

   Thank you so much for sharing your review. We greatly appreciate you taking the time to provide this feedback, and it has been shared with our team for improvement moving forward.
   

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9. M

   Meredith

   Indiana

   4 reviews

   4.0

   4 reviews

   Dined on December 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Last minute Christmas Eve dinner plans, 1st time dining there. We were told when arrived for reservations that they were running a bit behind…totally expected on the holiday. Our waitress was good, just busy so we waited a while for some things. Food was fine…not over the top, not bad. Few steaks not cooked to how ordered. Nice atmosphere. Random comment, but was surprised how small it was on the inside (number of tables) for how large it looked from outside.
   

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10. B

    Brad

    VIP

    Indiana

    1 review

    5.0

    1 review

    Dined on December 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent dinner on Christmas Eve before Church!
    

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