Firebirds Wood Fired Grill - Charlotte - Stonecrest

Review summary

1. B

   Bon

   Unspecified2 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Anna was great. The cilantro chicken is my favorite. Will be back
   

   Is this helpful?

2. B

   Bill

   Charlotte7 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, and was prepared exactly the way we requested. Our wait person was polite, friendly, and efficient. A member of the management team stopped by our table to say “hello,” and to ask if everything was satisfactory.
   

   Is this helpful?

3. L

   Laura

   Charlotte1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful Birthday celebration with great food and great service !
   

   Is this helpful?

4. B

   Bon

   Unspecified2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chase was awesome! Food was great, we will return.
   

   Is this helpful?

5. J

   James VIP

   Charlotte49 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent setting, not too noisy for a business meeting, food was great as always, very friendly & professional staff
   

   Is this helpful?

6. K

   Kathy VIP

   Charlotte54 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Salmon and salads are always delicious. Our server Michelle is always amazing! One of our favorite places to go for lunch or dinner in Charlotte 😊
   

   Is this helpful?

7. S

   Susan VIP

   Charlotte3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service. Would absolutely recommend dining here at Firebirds!
   

   Is this helpful?

8. K

   Kara

   Philadelphia3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely birthday celebration dinner at Firebirds. The entire evening was spectacular and cannot say enough about our service. The waiter was even kind enough to call when we left an item at the table to make sure that we got it back! Great dinner and service.
   

   Is this helpful?

9. T

   Teri VIP

   San Francisco8 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   The Firebirds product has definitely gone down in the past few years. Salads are wilty, not fresh. Food for the price is very mediocre. Service is adequate, but not exceptional. I'm not a fan of all the ball cap wearing clientele. This restaurant is a C level restaurant for this area.
   

   Firebirds Wood Fired Grill - Charlotte - StonecrestResponded 4 days ago

   Thank you so much for sharing your review, Teri. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

   Is this helpful?

10. OT

    OpenTable Diner

    Charleston1 review

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Excellent waiter, staff kind and welcoming from door to table. Our waiter surprised my fiancée and I with a sweet message written on our cheesecake plate. Very memorable experience! Will be coming back again.
    

    Is this helpful?