Firebirds Wood Fired Grill - Charlotte - Stonecrest

Review summary

1. A

   Amanda

   Charlotte

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The salmon was significantly smaller than normal. I had our server check if it was due to lunch and she came back and said no it’s the size they always use. Not at Sharon Rd. Son ordered NY Strip - med rare, it was not a strip and overcooked. Husband ordered 10 oz sirloin medium and it was almost raw and full of fat. Son and husband swapped meats. Hair in husband’s potato. Son’s veggies were pure mush. Waitress kept forgetting drinks, lemons etc. it was my 44th birthday lunch. No offer for dessert even though Sharon Rd does this always. For as much money as we spent, this was incredibly disappointing. I wanted to send it all back but didn’t want to embarrass sons.
   

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2. A

   Ava

   Charlotte

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had a great waiter and awesome food! Was a little loud for my liking but it’s Friday night. I’d just ask maybe cut the music down a bit! Other than that we love it and recommend.
   

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3. C

   Charie

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Awesome place and great service! Highly recommended for special event/ or any occasion.
   

   • 

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4. J

   Jane

   Charlotte

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Firebirds consistently delivers an outstanding dining experience. The servers are friendly and attentive, and the food is well prepared. It is our “go to” restaurant when we just feel like going out
   

   Firebirds Wood Fired Grill - Charlotte - StonecrestResponded 1 day ago

   Hi Jane, Thank you so much for your wonderful review! We truly appreciate your support and are thrilled to hear you had a great experience. We look forward to welcoming you back soon!
   

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5. C

   Curtis

   VIP

   Charleston

   14 reviews

   4.0

   14 reviews

   Dined on February 25, 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   Colleague was in town. Took them to dinner as thank you for their efforts. Ordered prime rib medium rare. Came out medium well. Waitress checked with kitchen. No medium rare slices left. Ordered New York strip medium rare. Came out rare. Kept it due to amount of time it took to come out plus I had colleague with me and she was almost done. Tough night for kitchen.
   

   Firebirds Wood Fired Grill - Charlotte - StonecrestResponded 1 day ago

   Thank you so much for sharing your review, Curtis. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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6. G

   Gary

   Raleigh

   9 reviews

   5.0

   9 reviews

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was great. Service was excellent. This is our go to restaurant when we dine out
   

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7. G

   Gayle

   Western NC

   12 reviews

   3.0

   12 reviews

   Dined on February 24, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Had not been there in quite sometime because the quality of food had gone down . Tried again . The prime rib was tasty but it was extremely thin. There was not a choice of ounces .
   

   Firebirds Wood Fired Grill - Charlotte - StonecrestResponded 6 days ago

   Hi Gayle, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

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8. A

   Angel

   VIP

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was fabulous, steak great and baked potato yummy.
   

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9. J

   James

   VIP

   Charlotte

   47 reviews

   5.0

   47 reviews

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always an excellent experience great staff and superb vittles
   

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10. C

    CYNTHIA

    Charlotte

    3 reviews

    5.0

    3 reviews

    Dined on February 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    As usual, the food was superior and service very good. The Fired Up Shrimp is fabulous! My new favorite.
    

    Firebirds Wood Fired Grill - Charlotte - StonecrestResponded 2 days ago

    Hi Cynthia, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
    

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