Firebirds Wood Fired Grill - Collegeville

Review summary

1. J

   Judy

   Philadelphia

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful visit to Firebirds in Collegeville PA! My son is a Firebirds fanatic so we planned lunch there as an early Birthday celebration for him since his falls on Christmas Day. The place, the food, the ambiance is all great. But our waitress, Cindy, was the star. She was fun, made great recommendations, and took care of our every need! We will definitely be back!
   

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2. A

   Arin

   VIP

   Philadelphia

   8 reviews

   5.0

   8 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brunch. Service was great, food was awesome. Would return definitely.
   

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3. R

   Roxy

   Philadelphia

   18 reviews

   5.0

   18 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was very good and our food was excellent.
   

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4. D

   Deb

   Philadelphia

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   All 3 of us had the 3 course dinner with southwest potato soup, sirloin steak and Parmesan mashed potatoes and brownie sundae dessert. The food came out hot and fresh. It was delicious. Server was great, very attentive. Make reservations if you’re planning on going here, it was a Saturday night and very busy.
   

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5. A

   Alfred

   Philadelphia

   1 review

   3.0

   1 review

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Ribs were over priced, served on a plate whit nothing else and kind of bland. Certainly not what I expected!
   

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6. l

   liz

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was excellent and the value was incredible. 3 Course Meal for $40 was well worth it for a starter, steak dinner and dessert. Drinks were reasonably priced as well. Service was great. Only minor complaint is the lighting is a bit bright and harsh for dinner. Overall, excellent experience.
   

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7. J

   Jason

   Philadelphia

   11 reviews

   3.0

   11 reviews

   Dined on December 6, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   Decided to grab dinner while we were in the area shopping. Got seated right away, but right next to where to-go orders were packed right by where the food is prepared. This wasn't an ideal location, but not a huge issue. Our waitress spent 80% of her time at the booth near us, as it must have been family or friends. We waited a while for our drinks, waited forever for just some water, and watched as our food sat on the counter waiting to be delivered to us (given we could see it from our seats). She kept apologizing for delays stating it was busy, but once again could watch as she not only chatted with her family eating across from us, but actually sat down with them at one point during dinner. I never had a chance for a second drink, as I was never offered one. Now with all of that, the food itself was amazing. We ordered steak and it was cooked perfectly. No complaints at all there. We didn't order dessert, as we were frustrated with our service. We'll likely come back, as we have dined here before and always had good food. However, service seems to be a hit or miss.
   

   Firebirds Wood Fired Grill - CollegevilleResponded on December 11, 2024

   Thank you so much for sharing your review, Jason. We are so sorry to hear that the quality of service fell short of the standards we strive to deliver. We'd love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

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8. F

   Fran

   Philadelphia

   11 reviews

   5.0

   11 reviews

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food! Price is not for the faint of heart, but the meal was worth it. Service was excellent as well!
   

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9. C

   Connor

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and they took care of us for our 1st wedding anniversary. Would highly recommend Firebirds.
   

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10. D

    Deborah

    Philadelphia

    14 reviews

    5.0

    14 reviews

    Dined on December 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful lunch like always. Our server was very friendly and efficient.
    

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