Firebirds Wood Fired Grill - Collegeville

Review summary

1. L

   Laurie

   VIP

   Philadelphia

   34 reviews

   5.0

   34 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Crystal is an excellent server--definitely a "10". The host, Will, is very friendly and accommodating. Lemon cake is delicious and the overall experience was perfect. Will be returning soon.
   

   Is this helpful?

2. A

   Adrianne

   Philadelphia

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We’ve generally had great experiences at Firebirds. This visit was extremely rushed and the energy from our waitress made us feel like she just couldn’t wait to move us through. We never go out and were looking forward to a nice dinner. We were in and out in 55 minutes.. not exactly what we were looking for. husband’s steak was also well done when he asked for medium.
   

   Firebirds Wood Fired Grill - CollegevilleResponded 1 day ago

   Thank you so much for sharing your review, Adrianne. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

   Is this helpful?

3. M

   Michael

   VIP

   Greater Boston

   13 reviews

   3.0

   13 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Hostess was not welcoming. Server, Alona, was terrific.
   

   Firebirds Wood Fired Grill - CollegevilleResponded 1 day ago

   Hi Michael, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

   Is this helpful?

4. L

   Lisa

   VIP

   Philadelphia

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   ANOTHER GREAT MEAL AT FIREBIRDS IN COLLEGEVILLE!! WE LOVE THIS RESTAURANT AND ITS STAFF! WE GIVE IT FIVE STARS CONSISTENTLY! EVERY MEAL COOKED TO PERFECTION! WE ESPECIALLY LOVE THE WOOD GRILLED SALMON WITH ITS SMOKY FLAVOR AND ITS PAIRING OF FRESH VEGETABLES! ITS TRULY A CULINARY DELIGHT! THE STAFF IS TOP SHELF PROMPT WITH SERVICES AND THE MANAGER TOM IS DELIGHTFUL AS HE STOPS BY THE TABLE TO CHECK ON THE LEVEL OF SERVICE! YOU CAN SEE HE REALLY CARES ABOUT YOUR EXPERIENCE AND THE STAFF OVERALL IS JUST PROFESSIONAL AND SEEM GENUINELY HAPPY! WHAT A GREAT 5 STAR RESTAURANT! WE WILL MAKE THIS A REGULAR STOP! THANK YOU FOR THE AMAZING DINING EXPERIENCE!
   

   1 person found this helpful

5. G

   Gail

   VIP

   Philadelphia

   32 reviews

   4.0

   32 reviews

   Dined on February 17, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Always good food here . Our server was wonderful which made our experience even more enjoyable.
   

   Is this helpful?

6. J

   Jose

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Laura our server was great!! We will be back.
   

   Is this helpful?

7. N

   Nancy

   Philadelphia

   6 reviews

   5.0

   6 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was good and the waiter was friendly and attentive.
   

   Is this helpful?

8. J

   Jamil

   Philadelphia

   1 review

   4.0

   1 review

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food, good price point, ambience was cool and the service was excellent. I would definitely return and recommend.
   

   Is this helpful?

9. M

   Mecca

   Unspecified

   1 review

   1.0

   1 review

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   Food was nasty rushed , and cold . Steak was burnt
   

   Firebirds Wood Fired Grill - CollegevilleResponded 6 days ago

   Dear Mecca, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving. If there’s anything we can do to make things right, please don’t hesitate to reach out. We appreciate your input and hope to serve you better in the future.
   

   Is this helpful?

10. L

    Lydia

    Philadelphia

    1 review

    5.0

    1 review

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was amazing! Had a great time. Everything is mostly made from scratch so it’s very delicious!
    

    Is this helpful?