Firebirds Wood Fired Grill - Collegeville

Review summary

1. l

   liz

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was excellent and the value was incredible. 3 Course Meal for $40 was well worth it for a starter, steak dinner and dessert. Drinks were reasonably priced as well. Service was great. Only minor complaint is the lighting is a bit bright and harsh for dinner. Overall, excellent experience.
   

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2. J

   Jason

   Philadelphia

   11 reviews

   3.0

   11 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   Decided to grab dinner while we were in the area shopping. Got seated right away, but right next to where to-go orders were packed right by where the food is prepared. This wasn't an ideal location, but not a huge issue. Our waitress spent 80% of her time at the booth near us, as it must have been family or friends. We waited a while for our drinks, waited forever for just some water, and watched as our food sat on the counter waiting to be delivered to us (given we could see it from our seats). She kept apologizing for delays stating it was busy, but once again could watch as she not only chatted with her family eating across from us, but actually sat down with them at one point during dinner. I never had a chance for a second drink, as I was never offered one. Now with all of that, the food itself was amazing. We ordered steak and it was cooked perfectly. No complaints at all there. We didn't order dessert, as we were frustrated with our service. We'll likely come back, as we have dined here before and always had good food. However, service seems to be a hit or miss.
   

   Firebirds Wood Fired Grill - CollegevilleResponded today

   Thank you so much for sharing your review, Jason. We are so sorry to hear that the quality of service fell short of the standards we strive to deliver. We'd love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

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3. F

   Fran

   Philadelphia

   11 reviews

   5.0

   11 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food! Price is not for the faint of heart, but the meal was worth it. Service was excellent as well!
   

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4. C

   Connor

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and they took care of us for our 1st wedding anniversary. Would highly recommend Firebirds.
   

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5. D

   Deborah

   Philadelphia

   14 reviews

   5.0

   14 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful lunch like always. Our server was very friendly and efficient.
   

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6. T

   Todd

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, we had a great experience. The food was cooked perfectly and came out quickly. Our server Samuel, was excellent and took great care of us.
   

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7. S

   Stephanie

   Philadelphia

   33 reviews

   5.0

   33 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Celebrated my dads birthday. Good food and good service.
   

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8. B

   Brand

   Philadelphia

   101 reviews

   vip
   5.0

   101 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   When ever we dine at Firebirds in Cllegeville we receive excellent service and delicious food. This evening Corey was our waitor and he did a great job. Thank you management.
   

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9. R

   Robert

   Philadelphia

   9 reviews

   5.0

   9 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Caroline was just a sweet heart of a server….. food was delicious….great place
   

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10. D

    Donald

    Philadelphia

    44 reviews

    5.0

    44 reviews

    Dined on November 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Service was great! Food was served hot, quickly and was delicious.
    

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