Firebirds Wood Fired Grill - Lee's Summit

Review summary

1. A

   Alexander

   Kansas City

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   When my wife and I first arrived they sat us in the main dining room. After sitting there close to 15 minutes without anyone even saying hello, we decided to move to the bar where we were greeted by Bridgley and then the service escalated to top notch. When we return, we will try to always sit at the bar.
   

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2. C

   Chris

   Dallas

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time! I booked online for a party of 8 about one and a half hour before and they were able to accommodate us.
   

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3. B

   Benjamin

   Kansas City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Philadelphia Philly egg rolls were amazing everyone should try them
   

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4. C

   Charles

   Kansas City

   6 reviews

   2.0

   6 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Salmon over cooked. No bread service. Very good service. A lot of potential. Just needs refinement. Maybe the kitchen had a bad night.
   

   Firebirds Wood Fired Grill - Lee's SummitResponded 2 days ago

   Thank you so much for sharing your review, Charles. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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5. T

   Tyler

   Kansas City

   1 review

   1.0

   1 review

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   the waiter was the bright spot of our night, we had a large party of 9. She did a good job. The food on the other hand, was edible. Bread was great. Idk if it was a bad cook night but very disappointing. Steaks were overcooked, chicken was dry, backed potatoes were burnt and nothing was seasoned not even the Frys. Biggest disappointment was the metal bits found on a steak from the grill brush. Manager acted as if it was not a big deal “sorry about that probably just from the grill brush” we duh but that’s why you double check your cooking surface. They did comp that meal. Still unacceptable and could cause harm to someone. Also they were out of Sirloin and Prime ribs later on the diner side with a 7:45 reservation but it’s a holiday weekend be prepared better.
   

   Firebirds Wood Fired Grill - Lee's SummitResponded 6 days ago

   Thank you so much for sharing your review, Tyler. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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6. K

   Kandy

   Kansas City

   4 reviews

   5.0

   4 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, service, and atmosphere, definitely recommend.
   

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7. D

   Deborah

   Kansas City

   1 review

   3.0

   1 review

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Well they were out of steaks and salmon on Valentine’s Day so was stuck eating chicken tenders and a burger for date night
   

   Firebirds Wood Fired Grill - Lee's SummitResponded 7 days ago

   Thank you so much for sharing your review, Deborah. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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8. D

   Detra

   Kansas City

   6 reviews

   5.0

   6 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it! It was really great food and service. I’ll be returning!
   

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9. C

   CHRIS

   Las Vegas

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The atmosphere was great, and the waitress was attentive and pleasant. My steak could have been warmer. It was on Valentines Day, so they were busy. The first time we visited a couple weeks ago all the food was excellent and at a great temperature.
   

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10. C

    Curt

    VIP

    Kansas City

    15 reviews

    3.0

    15 reviews

    Dined on February 14, 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    We went to Firebirds to celebrate Valentine’s Day. As we checked in for our reservation there was a sign that said happy hour was until 6PM. Since we had a 5:15 reservation we looked forward to the happy hour drink prices. After we were seated our waitress asked if we’d like a drink before dinner. We asked if the martinis were on the happy hour menu. She said yes and took our drink order for 2 lemon drop martinis. Minutes later she came back to tell us that there were no happy hour prices since it was Valentine’s Day and did we still want the drinks. We said yes. My point with this story is if you’re not honoring happy hour prices why have a sign advertising prices. Also the wait staff should have known this before they took our drink order. You can do better Firebirds.
    

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