Firebirds Wood Fired Grill - Oklahoma City

Review summary

1. K

   Katie

   Houston

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Started with the manager calling me and asking me if we were going to make our reservation. After we had been seated for at least 10 min. The service was extremely slow. The restaurant was extremely cold. The cooks overcooked my steak and I had to send it back.
   

   Firebirds Wood Fired Grill - Oklahoma CityResponded 1 day ago

   Thank you so much for sharing your review, Katie. We are so sorry to hear about this experience, and we'd love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

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2. K

   Kent

   Dallas

   4 reviews

   5.0

   4 reviews

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great dining experience. One of our favorite places!
   

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3. S

   Steve

   Las Vegas

   1 review

   5.0

   1 review

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and atmosphere. We love going here for special occasions.
   

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4. A

   Ashley

   Houston

   4 reviews

   5.0

   4 reviews

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for veteran’s day celebration, always a great time!
   

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5. K

   Kevin

   Oklahoma City

   1 review

   4.0

   1 review

   Dined on November 12, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good food and good service. Hard to beat. We were there on Vet's day and are thankful for Firebird's recognition of Vets.
   

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6. B

   Bernetta

   Oklahoma City

   4 reviews

   5.0

   4 reviews

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ryan was phenomenal in his delivery of service even with this being Veterans Day and such a busy night. As we were waiting to be served I just scanned the room watching the waitress interaction with the customers and facial expressions of the customers. Everyone seemed to be enjoying themselves. That being said, the waitress were definitely doing their job well. The food was on point along with the atmosphere! One of my favorite spots! Whenever I invite someone out to eat from church, this is the spot.
   

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7. G

   Gayle

   Oklahoma City

   1 review

   2.0

   1 review

   Dined on November 11, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   We made an early reservation for Veterans Day special. They offered a free meal for my husband a Vietnam Veteran. We were seated on patio. Our waiter was over extended. By 6:15 every table was full. The restaurant did not seem to be prepared. Our food came warm not hot. We waited 35 minutes for our desert. Asked twice about it the waiter was frustrated and stated they were very busy. The manager told us twice he would check on it but didn't. We were there almost 2 hours and took our desert home. Not the special meal I had planned
   

   Firebirds Wood Fired Grill - Oklahoma CityResponded on November 18, 2024

   Thank you so much for sharing your review. We’re sorry to hear about this experience. We greatly appreciate you taking the time to provide your feedback, and it will be shared with our team for improvement moving forward.
   

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8. OT

   OpenTable Diner

   Oklahoma City

   2 reviews

   4.0

   2 reviews

   Dined on November 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The last time we were here before tonight, the fiodcc vs and service was awful. Prior we had always had a nice experience. We almost didn’t come tonight but glad we did. Food and service was much improved. The only thing off was the scalloped potatoes - cooked in too hot an oven and the outside was burnt and the inside not cooked through and was served room temp.
   

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9. T

   THOMAS

   Kansas City

   2 reviews

   3.0

   2 reviews

   Dined on November 11, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Greetings nonexistent, first time visit and host was not organized . Chicken was a bit overdone and blue filet lacking sauce
   

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   Firebirds Wood Fired Grill - Oklahoma CityResponded on November 18, 2024

   Thank you so much for sharing your review. We’re sorry to hear about this experience. We greatly appreciate you taking the time to provide your feedback, and it will be shared with our team for improvement moving forward.
   

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10. OT

    OpenTable Diner

    Oklahoma City

    1 review

    5.0

    1 review

    Dined on November 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was a bit busy and we had more of a wait than usual but our server, Olivia, was awesome!
    

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