Firebirds Wood Fired Grill - Oklahoma City

Review summary

1. C

   Casandra

   Oklahoma City

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food was great! Unfortunately, the service was not. Our waiter seemed to have an attitude from the start. He didn't check in on us or ask if we needed anything. He seemed to really hate his job. I had to ask for a second drink as he was walking away from the table, and he seemed annoyed.
   

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2. K

   Kate

   Oklahoma City

   2 reviews

   5.0

   2 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing. Family has leftovers, we felt the price was good and will return!
   

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3. M

   Mark

   Oklahoma City

   3 reviews

   3.0

   3 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The overall experience was just OK. The food was good but not nothing that made me feel I needed to rush back. The servers were good. For the price point I just feel like there are several better options around the city.
   

   Firebirds Wood Fired Grill - Oklahoma CityResponded 4 days ago

   Thank you so much for sharing your review. We greatly appreciate you taking the time to provide your feedback, and it will be shared with our team for improvement moving forward.
   

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4. K

   Krystal

   Oklahoma City

   2 reviews

   5.0

   2 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food! Amazing service! Amazing atmosphere!
   

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5. T

   Toni

   Oklahoma City

   4 reviews

   5.0

   4 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We have been here several times and the food and service is always good.
   

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6. B

   Bernetta

   Oklahoma City

   5 reviews

   5.0

   5 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   My favorite spot! I love when I bring a new quest with me:)
   

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7. G

   Gloria

   VIP

   Oklahoma City

   3 reviews

   4.0

   3 reviews

   Dined on December 4, 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   The waitress was great. My chicken on Colorado salad was dry and hard. Like it had been sitting all day.
   

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8. M

   Mark

   Oklahoma City

   21 reviews

   3.0

   21 reviews

   Dined on November 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Where do I begin with Firebirds Wood Fired Grill. Today had reservations for brunch, however when my friend arrived earlier the hostess said the restaurant wasn’t serving brunch today. She obviously hadn’t been informed there would be brunch served on Friday. How is that management doesn’t properly inform employees so that they didn’t mislead customers. Strike one. It was finally established that there was brunch - Now on to my order of French toast. It arrived and I requested syrup. Was informed that FBWFG doesn’t have syrup for their French toast- it doesn’t need it! Well you know that did it for me. The manager came by and eventually comped my selection. I appreciate that he understood some people do care for syrup. I’m afraid this is the last time I will dine at FBWFG. I’ve had several issues almost every time I’ve been there- incorrect food order, slow indifferent service and just basic incompetence. It’s too bad as I do like the food and have tried several different things but now I’m just not satisfied and I can’t come back.
   

   Firebirds Wood Fired Grill - Oklahoma CityResponded on December 3, 2024

   Thank you so much for sharing your review. We are so sorry to hear about this experience, and we'd love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

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9. L

   Laura

   Oklahoma City

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I enjoyed everything about this place. I’ll be back sometime.
   

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10. J

    John

    Oklahoma City

    3 reviews

    5.0

    3 reviews

    Dined on November 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This is the place, the staff, the looks, the food and the price is perfect. We enjoy it at least once a week!
    

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