Firebirds Wood Fired Grill - Plano

Review summary

1. T

   Theresa

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious as usual. The Black Diamond pineapple martini does not disappoint. I had the salmon salad and my husband had the pork chop tomahawk both were perfect. Great spot for a dinner with friends and check out happy hour.
   

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2. M

   Mahmud

   VIP

   Dallas

   399 reviews

   4.0

   399 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Although there was a snafu with the wrong cut being brought out, nonetheless, it was rectified and we enjoyed another very good meal . The lobster queso appetizer was just okay (too much cheese and tiny bites of lobster). The ribeye steak and the filet mignon were all seasoned and cooked to perfection. The parmesan mashed potatoes were excellent as were the southwest au gratin potatoes. The creme brulee cheese cake and chocolate brownie petit desserts were sinfully delicious. Our server Joseph provided friendly and well time service throughout our meal. We would dine here again.
   

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3. OT

   OpenTable Diner

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service at Firebirds Wood Fire Grill was excellent! Our server was friendly, attentive, knowledgeable, and offered great recommendation. The staff is incredibly accommodating. The menu offers a wide variety of options, and everything we tried was absolutely delicious! We will definitely go back!
   

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4. D

   Darlene

   VIP

   Dallas

   129 reviews

   5.0

   129 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   You’re my new favorite restaurant. Today we stopped in for lunch. We split the tortilla soup, cheeseburger snd Caesar salad. It was all excellent.
   

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5. R

   Robert

   VIP

   New Orleans

   16 reviews

   2.0

   16 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Overall a disappointing experience. Maybe I ordered the wrong item on the menu. The Cobb Salad. Extremely cold and obviously prepared in advance and stored in fridge. The grilled chicken was almost frozen. The Service was slow and seemed disinterested. Young staff that had no enthusiasm with only three tables to service. Just not impressed with Firebirds.
   

   Firebirds Wood Fired Grill - PlanoResponded 3 days ago

   Thank you so much for sharing your review. We're sorry to hear about this experience. We greatly appreciate you taking the time to provide this feedback, and it has been shared with our team for improvement moving forward.
   

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6. T

   Terri

   VIP

   Dallas

   19 reviews

   5.0

   19 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our meal at Firebirds. We asked for a 'quiet' table location if possible and our request was met. Joseph was our server and he was great! Very knowledgable and efficient with a wonderful sense of humor that fit our table of four quite nicely. The food was very good and we felt the service was spot on. We will definitely be back!
   

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7. C

   Carolyn

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a reservation but decided to sit at the bar for dinner and drinks so we could watch the football games. Great service and friendly staff. Enjoyed our food too. Will return when we are in town.
   

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8. D

   Dr. Angelo

   Dallas

   14 reviews

   3.0

   14 reviews

   Dined on December 28, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   We have been there twice. Both times the restaurant has messed up something on the order. This time ordered the meat medium rare, came out well done. Very limited drink menu. There are so many good restaurants in the area, pick one of those and and avoid the disappointment. We will not be going back. Manager was nice and offered to take off the price of the bad meat and offered a free desert. Passed on the desert.
   

   Firebirds Wood Fired Grill - PlanoResponded 3 days ago

   Thank you so much for sharing your review. We greatly appreciate you taking the time to provide this feedback, and it has been shared with our team for improvement moving forward.
   

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9. C

   Christine

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff was very accommodating and understanding when we had to update our reservation due to flights being delayed. Waiter was great - made great suggestions and checked on us at the right times. Cocktails, app and entrees were good. No room for dessert! We will definitely return.
   

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10. B

    Brian

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on December 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was Great food great service, large portions, fresh!
    

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