Firebirds Wood Fired Grill - St. Charles

Review summary

1. K

   Keith

   St. Louis

   142 reviews

   vip
   5.0

   142 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We went as a group of four for a business lunch to Firebirds. Though the restaurant was busy, the service was very good and the food was served promptly. Overall Firebirds was a good choice for lunch.
   

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2. V

   Valerie

   St. Louis

   18 reviews

   vip
   5.0

   18 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I tried a new seasonal appetizer today, grilled shrimp with whipped goat cheese over a cold corn mix with lime -- delicious!
   

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3. E

   Evan

   St. Louis

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never been there before!! I ask myself why? Place was outstanding !! Will be back soon!!
   

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4. J

   Julie

   St. Louis

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   This was our first time coming back to Firebirds in a while and we remember usually loving it but this time it seemed to really miss the mark. The food quality didn’t seem to be as good, steaks came out very undercooked, almost raw looking, and burgers pretty bland and dry from what we remember— especially for $17. I will say I opted to add a salad with my burger, which was a $7.50 up charge that felt extreme... and I’m not sure if it’s because they forgot my salad or not but the side salad I got was HUUGGE. So, definitely splittable if you’re debating one. I guess worth the $7.50 up charge if you’re sharing? Our server was fine but we were at a small table and she let dishes pile up and rarely came by to check on us. So if we needed extra ketchup or if your food wasn’t right, the chances of you getting it were slim. It was also hard to get the attention of anyone in there. Flagging down another server for help or even grabbing a beer at the bar….it was like you were invisible. And it wasn’t that the bar was so busy, they were just more preoccupied with their side work and chatting with each other to acknowledge you. They also had old recorded football games on the tv for some reason. I noticed people watching the live games on their phones which I thought was weird. Overall, for what we paid, we didn’t feel like the service we had and food was worth the price in the end. Especially if you were trying to dine for a special occasion like we were, it all just really fell flat. Bummer, because we really used to love this place, but it’s not what it used to be so I’m not sure we will be returning.
   

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5. M

   Miranda

   St. Louis

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The place has a great vibe. Food was good! Staff is very friendly and professional. Will be back!
   

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6. s

   sheryl

   St. Louis

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Food was great. Had a reservation for 7.. didn’t seat us until 7:25. Service was awful. Took forever just to greet us at the table and offer drinks. Rarely checked on us and felt lucky to even have two drinks. Not a place I would frequent often.
   

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7. S

   Susan

   St. Louis

   3 reviews

   5.0

   3 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sarah was wonderful! Great experience. Will definitely return.
   

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8. V

   Vito

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We really enjoyed Firebirds. The food was excellent. The service was very good. The ambience was wonderful. The noise level was a little higher than we would like .
   

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9. C

   Christine

   St. Louis

   14 reviews

   vip
   5.0

   14 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent service and food. Celebrated birthday. Enjoyable experience
   

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10. C

    Cameron

    Orlando

    1 review

    4.0

    1 review

    Dined on November 24, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5

    steak was worthit, the butter was very oily & Over powered the steak. They have good drinks & Great Chicken & steak!
    

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