Firebirds Wood Fired Grill - St. Charles

Review summary

1. OT

   OpenTable Diner

   St. Louis1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Kieran was very attentive to my family as we celebrated my husband’s 50th birthday. I ordered the shrimp and strawberry salad, which was delicious and the Baja shrimp pasta was very tasty.
   

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2. OT

   OpenTable Diner VIP

   St. Louis3 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 1

   Very loud, too many people and loud music. We couldn’t hear each other sitting across from each other. Waiter seemed always in a hurry..
   

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3. WF

   WilliamF

   Tallahassee2 reviews

   3.0

   Dined on March 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Food was ok! Started off rocky though with a mezcal espresso martini, tasted more like a chocolate martini. Service was fantastic. Our lobster queso dip (can't remember the exact name) was good, blt salad was awesome, bacon wrapped filet was ok, cooked properly though. Dessert was creme brulee cheesecake which was also delicious. All things considered, very average dining experience, no serious complaints though.
   

   Firebirds Wood Fired Grill - St. CharlesResponded 7 days ago

   Hi William, Thank you so much for your review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team. We are thrilled to hear you had a great experience, and we look forward to welcoming you back soon!
   

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4. DN

   DavidN

   St. Louis6 reviews

   5.0

   Dined on March 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great, Creme Brulee Cheesecake is incredible! Our server, Randy, provided some of the best service I have received dining out in a long time.
   

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5. MM

   MaryM

   Las Vegas2 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Starting with the host when we walked into the restaurant, staff were exceptionally pleasant and helpful. Our waitress was amazing- listened to what we said and paid attention to detail. Prompt and excellent service. We had the chicken wings as an appetizer, mixed salad, NY wood fired steak, and a burger. Everything was cooked to order and very tasty. You can tell they pay attention to detail and use high quality ingredients. Overall, a very good experience- where we were sitting had quite a few celebrations going on around us so it was a bit loud but it would be hard to be upset with people celebrating. Would go back to this location and would highly recommend.
   

   Firebirds Wood Fired Grill - St. CharlesResponded on March 11, 2025

   Hi Mary, We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

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6. B

   Brian

   St. Louis1 review

   1.0

   Dined on March 9, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 5

   The place itself was wonderful but the food was terrible I had to send it back wil not be back
   

   Firebirds Wood Fired Grill - St. CharlesResponded on March 12, 2025

   We appreciate you taking the time to share your experience, Brian. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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7. T

   Theresa

   St. Louis5 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Experience was fantastic. Had a reservation at 6pm on a Saturday. Got there a few minutes early and was promptly seated with no wait. Our server was fantastic with great recommendations. Drinks and food were fantastic and cooked excellent. Salmon, shrimp and steak were all fantastic. Dessert was delicious as well. Restaurant was crowded but food came fast and was delicious. Will definitely be back.
   

   Firebirds Wood Fired Grill - St. CharlesResponded on March 11, 2025

   Hi Theresa, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

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8. M

   Maurice

   St. Louis1 review

   1.0

   Dined on March 8, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   The waiter my family and I had was horrible!!! She did not pay attention to what we ordered and seemed as if she did not enjoy her job.
   

   Firebirds Wood Fired Grill - St. CharlesResponded on March 12, 2025

   We appreciate you taking the time to share your experience, Maurice. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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9. HP

   HarveyP VIP

   St. Louis3 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice dinner and we were seated Promptly food was very good
   

   Firebirds Wood Fired Grill - St. CharlesResponded on March 11, 2025

   Hi Harvey, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

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10. D

    Dan

    Chicago18 reviews

    3.0

    Dined on March 8, 2025

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 2

    Saw the reviews at 4.5. Not bad we thought. So we go tonight. Meat was not 4.5. I'd say it was just above an Outback steak house. Temp perfect but quality just not there. You need to know that. Hostess was awesome. . Salads came out after one main plate. Drinks vey slow, I asked about it and waiter said don't worry its coming. Friendly reply but 8 minutes ? May give it another chance. Could have been a bad night. Try it. I worked in the industry.
    

    Firebirds Wood Fired Grill - St. CharlesResponded on March 11, 2025

    We appreciate you taking the time to share your experience, Dan. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
    

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