Firejacks - Stevenage

Commentaires sur le restaurant Firejacks - Stevenage de personnes qui y ont mangé. Selon des cotes récentes.

1. LM

   LyndsayM

   Hertfordshire1 commentaire

   5.0

   Y est allé le 31 mars 2019

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Staff very polite and attentive. Food was great and very fast service. Overall great, thank you.
   

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2. L

   Lennon

   Hertfordshire1 commentaire

   4.0

   Y est allé le 28 mars 2019

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   The staff are very friendly and helpful. The design of the table we sat at was faulty and a drink slid off of the table because the table top is at an angle. Although this caused some wet trouser legs, the staff were quick to help us and replaced the drink free of charge. The food was served hot, but wasn’t full of flavour, and the choice is limited. However the new menu is coming, so it could all change... 🤞🏼
   

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3. EH

   EllisH

   Londres16 commentaires

   4.0

   Y est allé le 23 mars 2019

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Nice but have a discount code... bit toppy
   

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4. OT

   Client d'OpenTable

   Manchester2 commentaires

   5.0

   Y est allé le 11 février 2019

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Good food, great service
   

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5. FG

   FoxgloveGooner

   Londres5 commentaires

   4.0

   Y est allé le 9 février 2019

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   Think they forgot our order. Had to wait nearly an hour for the food!!! Was very nice when it finally arrived
   

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6. LP

   LukeP

   Hertfordshire1 commentaire

   1.0

   Y est allé le 31 décembre 2018

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 3

   Everything was going well, our waitress was lovely and the cocktails were nice. When our food came it was brought over by a different member of staff. We noticed it was the wrong food, we ordered shrimp starter to come with the mains but she had brought over mozzarella sticks (they might have been called mozzarella fingers or something like that). When I mentioned this to her the lady shouted ‘mozzarella sticks’ at me three times as I tried to hand them back. I was a bit shocked and it caused a bit of a scene as other guests started to look over. She then came back with the shrimp and at this point we noticed we had been given regular fries instead sweet potato that ordered so I told her this, she then did and overegragerated puff of her cheeks, rolled her eyes and walked away, no apology at all. My partner and I just looked at each other is shock! I have had bad service before but this was crazy, almost unbelievable. I called our waitress over and explained, at this point I was a combination of shocked, angry and embarrassed. I explained we would like to leave, we had lost our appetite and also felt conscious that other guests were looking over to see what was going on which made us uncomfortable. The manger then came over and offered us the whole meal for free and promised to deal with the rude waitres. But we declined as we just wanted to leave. Easily my worst ever restaurant experience!
   

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7. LC

   LaurieC

   Hertfordshire2 commentaires

   5.0

   Y est allé le 27 décembre 2018

   1. Cote globale 5
   2. Nourriture 4
   3. Service 4
   4. Ambiance 3

   Ate here twice last week. Had good service and nice lunch both times. Easy parking
   

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8. RS

   RitaS

   Hertfordshire1 commentaire

   4.0

   Y est allé le 26 décembre 2018

   1. Cote globale 4
   2. Nourriture 5
   3. Service 3
   4. Ambiance 5

   Ordered a tonic water with ice and Lemon, was given a warm empty glass so waited for that to be changed. Waiter seemed to be on a different planet and unkempt. Collected empty plates while we were still eating. Needs re training, never happened before but will still be back. Happy New Year!
   

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9. M

   Monica

   Hertfordshire1 commentaire

   3.0

   Y est allé le 22 décembre 2018

   1. Cote globale 3
   2. Nourriture 4
   3. Service 4
   4. Ambiance 2

   * extremely noisy. * 2 steaks ordered, 1 medium/1 medium rsre. Waitress asked us who ordered which - then gave us the wrong ones! My partner had covered his with mustard before we realised so we were unable to swap. * My partner was advised by the waitress that a particular drink on the menu was a beer - but it turned out to be a lager, which he wanted to avoid.
   

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10. S

    Smithy

    Londres5 commentaires

    5.0

    Y est allé le 15 décembre 2018

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Family Christmas get together- food & service was excellent. Lively fun atmosphere. Great family dining
    

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