fl.2 Fairmont Hotel Pittsburgh

Review summary

1. S

   Sharon

   Portland

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   Fl 2 is a great place if you’re going to the theater however the menu is very limited and unappealing and expensive. I’m sorry $50 for a piece of halibut!! No! 2 salads, appetizers?? I’ve been here in past years and it was so good. Not sure what happened?! Great service & location if going to a show.
   

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2. L

   Laura

   Pittsburgh

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food, service and location. The halibut was phenomenal.
   

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3. D

   Donald

   Pittsburgh

   30 reviews

   5.0

   30 reviews

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great spot for a pre-theatre dinner. Jared is a knowledgeable and professional waiter who anticipates a diner's needs without being intrusive. Rack of lamb was A+ as was the special fall salad.
   

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4. OT

   OpenTable Diner

   Pittsburgh

   3 reviews

   4.0

   3 reviews

   Dined on November 12, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Good spot for a business breakfast, service is notoriously slow though
   

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5. D

   Deborah

   Pittsburgh

   56 reviews

   vip
   5.0

   56 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food excellent to outstanding. Jared is an outstanding waiter!
   

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6. s

   sean

   Pittsburgh

   36 reviews

   vip
   5.0

   36 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jared (our awesome server) is always amazing - cordial, friendly, and fun. We trust him with his recommendations. Love coming here and part of our wonderful experience here is because of him. Fernando had hit a home run with the filet and mole. The dish comes together with the combo and we think it's an all-star dish. We see how hard the kitchen staff works and it does not go unnoticed. Thanks to all of them. Everyone is so friendly from the host, to the entire staff. Keep up the great work and atmosphere.
   

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7. J

   Judy

   Pittsburgh

   12 reviews

   vip
   5.0

   12 reviews

   Dined on October 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love this restaurant. Every time I go there I’ve had great meals and service. It is consistently good which is sometimes tough to accomplish. The menu always has a nice variety. Today the waiter Giovanni was so professional, friendly and very sweet. I ordered the vegetarian burger which was fried oyster mushrooms with various sauces and pickled jalapeños and of course the ever famous French fries. My daughter had the Cuban sandwich and fries. Both were outstanding! Overall it was a pleasant experience on a beautiful, warm day on Halloween🎃
   

   fl.2 Fairmont Hotel PittsburghResponded on November 4, 2024

   Hi Judy, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your meals and service at fl.2! It's great to know that our Vegan Burger and Cubano sandwich stood out for you. We strive to provide a diverse menu that caters to all tastes and occasions. We're glad you enjoyed the atmosphere and the service on your recent visit. We look forward to serving you again soon. Best, Aleksa fl.2 General Manager
   

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8. C

   Cathy

   Pittsburgh

   8 reviews

   vip
   4.0

   8 reviews

   Dined on October 30, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Please print menus without prices for those of us who request them please.
   

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9. V

   Vicki

   Pittsburgh

   10 reviews

   3.0

   10 reviews

   Dined on October 30, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   The dining experience is always good however, yesterday my friend and I ate lunch there and had very poor service. We were on a tight schedule and when we were ready to pay our bill the waiter was nowhere to be found. The chef had to call to him to come out and go to our table. He was an expressionless jerk. How someone like that holds a job is beyond me.
   

   fl.2 Fairmont Hotel PittsburghResponded on November 4, 2024

   Hi Vicki, We're truly sorry to hear about your recent experience at fl2. We pride ourselves on our service and it's disappointing to know that we fell short during your visit. We understand how important timely service is and we're sorry for any inconvenience caused. Your feedback is invaluable, and we will certainly address this issue with our team to ensure better service in the future. We hope you will give us another chance to show you the quality service that we're known for. Best regards, Aleksa Thomas fl.2 General Manager
   

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10. V

    Veronica

    New York City

    15 reviews

    4.0

    15 reviews

    Dined on October 26, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Had a nice evening with great food and service. Though they were short-staffed they were still able to give us a lovely experience.
    

    fl.2 Fairmont Hotel PittsburghResponded on November 4, 2024

    Hi Veronica, Thank you for taking the time to leave us this wonderful review. We're thrilled to hear that you had a great evening with us and enjoyed our food. It's always our goal to provide the best service possible, even when we're short-staffed. We appreciate your understanding and patience, and we hope to see you again soon! Best, Aleksa Thomas fl.2 General Manager
    

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